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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1763 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,763 reviews
  • Rated 2 out of 5 stars

    Disappointment wrapped up in a cylindrical housing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this speaker. XTRA Bass? No, not really. Even with the Music Center app EQ, the bass is on life support and barely there. Sound is decent but there's better from the competition at the same price point give or take $20. Very hollow sounding speaker that doesn't get very loud in optimal listening settings for me. If you want loud distorted treble at the top end this speaker will do. I bought this speaker after having bought the xb33 and xb43 and being pleasanty surprised by both

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drizzle,



      Thank you for purchasing both the XB43/33, and now the XB23. I definitely understand that there is a difference between these models and we apologize if it did not live up to your expectations.



      It sounds like you have tried the Sony Music Center app. I would ask you to make sure your device is fully charged and not in battery saver mode.

      You may also open this link with steps on how you can enjoy the sound effects on the speaker.

      https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800288.html



      With that said the XB23 is meant to be ultra-portable, with a rugged design, a long battery and great sound for its size. It is not supposed to be at the level of the XB43. If you feal that your speaker is not living up to this expectation please contact us.



      Please email the below information to [email protected].



      Full Name:

      Best Buy Username:

      Telephone Number:

      Model Number:

      Issue:



      Regards,

      Kris Sony_US

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent Sound / Waterproof Design

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly, my need for portable music is minimal, but I do have a Beats Pill that I've been known to use on occasion. I never came to expect much from a mobile music experience and never had any concerns about my Beats Pill. With more time on my hands with everything shut down my wife and I found ourselves spending more time outside and she likes to listen to music when she's gardening or working on the landscaping. Not wanting my Beats Pill full of mud and water I looked at getting her a waterproof portable speaker to link up to her Apple Watch. Of course I had to play with it before turning it over and after a rocky start I have to say I was impressed. Opening the box I found no power cable included. Fortunately, I have plenty of USB-C cables but the point is...where was the cable? The instructions clearly indicate that one was supposed to be included so at least I can sleep knowing it was an one-off oversight and not a silly cost cutting decision. Pairing was a breeze and I like that turning it has a separate pairing button for pairing with future devices. I also like that the power button is a solid click that turns the speaker on/off. No holding and waiting a few seconds like other bluetooth devices I've used. The design is much more muted and simple than their previous designs that had a cheesy light system that made the speakers look kiddish. The XB23 is all black with sturdy rubber ends and a strong mesh middle. I think they accomplished quite a feat - strong and rugged yet light and portable. I paired the speaker to my phone and just as I was starting to play my first test song I got a phone call. When I answered the music stopped as intended, but when ended the phone call the music didn't start again. I opened the Apple Music app and saw that the music was playing but no sound could be heard. I closed the app, re-opened and played again...still no sound. Only after I turned the speaker off and back on was I able to get the music playing again. Maybe it's a totally random isolated occurrence, or maybe the problem lies with Apple and not the speaker, but it was really frustrating. After I started playing my test songs things got better for this little powerhouse. The volume was quite impressive and at its loudest volumes there was just the faintest hint of distortion, but certainly much better than what I had been used to on my Beats Pill. My 'bass' test song is Space Lord by Monster Magnet and it confirmed how difficult it is to get a truly deep and resonating sound out of a small speaker. The drivers at the end definitely showed a lot of movement and looked impressive, but in reality there wasn't a rich bass sound that I know the song arrangement to have. Don't let that sway your decision though, I'd likely be dissatisfied with any $100 portable speaker in that regard. The party connect seems like a pretty neat feature where you can connect up to 100 speakers from the same Sony family, but to me that doesn't seem practical. If I'm outside doing something I might want to hook up an extra speaker...maybe 3 total. If you're talking inside the house there are much better, albeit non-portable, options that are going to sound much better than using a portable device for whole home audio. I just don't see where Party Connect is that big of deal. In summary the XB23 is a decent value for a waterproof device that has a simple minimalistic design and with a strong sound that gets loud without a lot of distortion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Farns, Thanks for purchasing the XB23 for your wife’s outdoor gardening adventures. The Xb23 is great for any outdoor activity, as it is waterproof and dustproof. So, even if your wife buries her XB23 in potting soil, and leaves it outside for 3 days while it rains, her speaker will be just fine.
      Also, please try the Sony Music Center app. This may help with the connection issues you had. It also has useful tools such as an EQ, so you can customize the sound to your liking.
      You are right, you can add up to 99 more XB23s to your current one. While this is cool, I recommend just adding 1 more to your collection for yourself, and then using the “ST Pair” button to join them for true stereo sound! It is awesome!!! Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Play music rain or shine.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - SRS-XB23 Portable Bluetooth Speaker PROS: * Reasonable form factor. * Light weight. * Easy and intuitive control panel. * Shockproof, dustproof, and waterproof.^ * Specifications indicate up to 12 hours continuous playback on a single charge^^. * Comes with a handy strap that can be used to secure it places. CONS: * Sound is a little underwhelming for a Sony product. * Price point seems a little high based on sound alone. But the additional atypical features do set it apart. * Where is the EXTRA BASS? * The strap should have come with a carabiner for extra flexibility. Use: I just moved into a new home and haven't put speakers up yet. So, we depend on our wireless ones to provide us entertainment. Additionally, we go to the parks and hangout with friends outdoors. Now that we have a nice patio upstairs, we wanted something that might survive being left outside by accident. Or dropped. Or get dusty. I used a few other speakers I own for comparison to the SRS-SB23 such as a Bose Soundlink Revolve (not waterproof), fixed SONOS Ones, G1 JAMBOX, and a few other generic BT speakers. I expect a device that advertises EXTRA BASS to actually have it. Just play a few tracks from Gaga's Chromatica, for instance, and you'll know that this speaker missed the mark. In fact, the Sony SRS-XB23 doesn't sound much better than my G1 JAMBOX. There is bass, but like many speakers, it is just a bit underwhelming. At least I can forget it outdoors and use it in the shower. If you have similar requirements and aren't too fussy about sound quality, then this speaker does provide some nice benefits that set it apart and with a brand name. For me, I'm not sure that is enough. ^I did not test shock proof, and I haven't owned it long enough to see what dust proof means in practical terms. There are tons of nooks and crannies where dust can accumulate. But I did test the waterproof feature by exposing it briefly during a shower. I didn't drench it, but playback seemed unimpaired and it functioned fine during and after. ^^I did not test just how long it can go on a single charge. I never listen to 12 hours continuous music, but several days of playback without recharging does seem to indicate it might come close.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhostam, Thank you for taking the time to write such a thorough review of the SRSXB23. We're glad you like the lightweight and easy to carry design, easy to operate controls, and long-lasting battery life. And we're so happy to hear you were able to test out the waterproof and dustproof nature of our speakers.

      We regret to hear that you're a bit underwhelmed with the sound quality. The XB23 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. That being said the XB23 also gets very loud for its size and audio precision.
      We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your XB23 and maximize the volume to your liking. There is even an EQ.

      Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).

      Then Increase the volume level of the wireless speaker and source devices.
      You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

      We appreciate your feedback about the price and your suggestion that the strap should have come with a carabiner for extra flexibility.

      Thanks for choosing Sony!

      Sincerely,
      Sam Sony_US

  • Rated 1 out of 5 stars

    Traaaash.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to give this to my wife for Christmas. Ruined the whole surprise and excitement I had planned. It will not power on whatsoever! Tried charging it overnight and no luck. Even when connected directly to an outlet the power will cycle on and then immediately shuts off. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelRaymond, we regret to hear that the speaker won't power on. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot the problem.

      Please follow the steps on the Help Guide if you're unable to turn on the speaker.
      https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741502.html

      If this does not help, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I love my Sony speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony speaker. Had it for a few years now n not one complaint. It’s loud easy to use and waterproof. I’ve taken it to the beach plenty of times and it still looks and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love this speaker!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speaker so much. It has a great battery life and great quality speaker to have. The music and sound on it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Crisp and clear sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this speaker! The sound is crisp and clear and fills my entire room. Battery lasts a long time and ease of use is great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerful, compact Bluetooth speaker with bass

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Bluetooth speaker for my wife to listen to music while she cooks. It is very loud has a great Bluetooth range and an articulate low end. We use it with our laptop to watch movies in bed with kids and even took it to the beach this summer. The battery last a long time, it’s not too heavy and it sounds great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeyNoNuts,

      Amazing! We're thrilled that you found the perfect speaker. Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    favorite value speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now this...is my favorite speaker for the value $$ it floated downriver falling off of the canoe and it was still playing! fully dust & waterproof with deep bass and even bass boost+ I think it has 20 hrs of playtime. great speaker. Sony makes great stuff. A very reputable brand.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Portable Speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound out of the small speaker. decent bass and links super easy. Love this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Make the speaker go boom !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ! Gorgeous color, easy to charge. Light to carry and easy to connect. Hear the music loud and clear. Charges fast and lasts !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Sound quality

    Rated 5 out of 5 stars

    Sony Bluetooth speaker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact lightweight with great sound and bass The battery lasts pretty good amount of time would highly recommend buying.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    SONY Bluetooth portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONY bluetooth speaker was very easy to connect to either my cell phone or my laptop in order to play my music playlist, which was created from Amazon Music. The speaker has a deep base sound, recharges easily and is very powerful for a rich sound experience. This speaker can also be connected (party feature) to other SONY bluetooth speakers in the same SRS-XB23, 24 etc series.Agreat value!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeurigYes, That's awesome! We're very happy to hear you're enjoying the easy Bluetooth pairing, Party Connect feature, and overall incredible audio quality of your new XB23. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Size, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker! Smaller and great for raking anywhere. Great sound and keeps a charge for days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karen, Thank you greatly for sharing your experience and are we very glad to hear you like the compact design and incredible audio quality this speaker delivers. Glad to know you appreciate the excellent battery life of this speaker that is also noteworthy. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    CHICKIES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, water proof, strong enough sound. Biggest bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony always makes great speakers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker very clear good little bass great for your office or gym. Great budget speaker not too loud but loud enough

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    nice speaker

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice slim speaker, good quality and nice battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beyonce, Thank you for this amazing feedback on your experience using our SRSXB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. We're glad you love the outstanding sound quality, long-lasting battery life, and overall features of your speaker. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the sound quality and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound carried throughout a room. Gives a great bass to the sound. Sleek design. Very easy to use and navigate the buttons. Have always been a fan of Sony and this item doesn't let you down. Very lightweight, easy to carry anywhere and on anything with the strap it comes attached with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lore, Perfect! Thank you for the 5-stars review of your SRSXB23 speaker. We are very happy to hear you are enjoying outstanding sound quality especially the EXTRA BASS feature and easy Bluetooth pairing of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! Good to know you appreciate the elegant design of the unit. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Battery life, Size

    Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker! The sound is incredibly powerful. The shape of this speaker is perfect size for most cup holders. I even use it while golfing, as it fits nicely in the golf carts cup holder. The bass feels and sounds like a much larger speaker. The charge lasts for hours, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesC,
      Amazing! We're glad that the XB23 suits your needs and expectations. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris Sony_US

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