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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1764 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,764 reviews
  • Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speaker, excellant sound and good battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Computerfreak, we're glad you like the sound quality and battery of our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Spencer's Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson asked for this speaker for Christmas. Easy to use, great sound, perfect size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandy, Great! We're glad that your grandson likes the ease of use, size, and sound quality of the speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great sound. Compact. Luv it!! I wanted it especially for the beach.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marciaclk, we're glad you like the sound quality of our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker! It lasts long and it is loud! I will recommend to a friend or relative!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cnick8808, Thank you so much for the great review of your XB23! It is so good to know that you love this speaker! Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent. App although updated could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product; great sound. Would like to see the iOS app enhanced so that it would be easier to disconnect/connect "stereo paired" from one iPhone to another. I'd imagine that's a pretty common thing in households. Use "my phone" when I'm at home and playing music or someone else's when it's "their turn" or they have the need. Again excellent product; app could use some added features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ed08, Awesome! Thank you for taking the time to write such a thorough review of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. We are happy to hear that you are enjoying the great sound quality. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We'll have your feedback about the app noted for the improvements of our products. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    I like it…

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great… does what I need it to do with a long battery life…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anonymous916, we're glad you like the sound quality of our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for the size. Plenty of volume. Good tone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lighthouse, Thank you for this amazing review! We're glad you like the powerful sound that this unit delivers. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy and very portable. Exactly what we needed for the house!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LThompson, Thank you so much for the fantastic review & we are so happy to hear that it meets your needs. We're glad you're enjoying the excellent sound quality, portability, and overall features of the unit. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for your purchase! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound for its size and has a nice bass sound. I like the shape of it and that it can fit in a cup holder.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speaker, That's great! Thank you for the 4-star review of your SRS-XB23 speaker. We're glad you're enjoying the sound quality, especially the EXTRA BASS feature and amazing design of the unit. The XB23 is designed more around portability rather than trying to get sound all around the speaker uniformly. Because of this, the XB23 will fit in most cupholders and similarly small spaces. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, very loud sounds great, perfect size!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimberly, Awesome! We're extremely pleased to hear how much you're enjoying the superb sound quality and overall features of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for your purchase and for sharing your feedback! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, easy to pair. Battery life has been good so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mayhemguy, we're glad you like the easy pairing, sound quality, and battery life of our product. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for your purchase and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left this thing in freezing temperatures for several days and it still works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emma, thanks for choosing and purchasing our product. We're glad you are enjoying your SRSXB23, Please take note that in an extremely cold or hot environment, charging stops for safety. If charging takes a long time, it also makes charging of the speaker stop. Just to protect the battery, change the unit within an operating temperature between 5 °C and 35 °C (41 °F and 95 °F). You can check this link for more details:

      https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741495.html?search=operating%20temperature

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Nice love color choices and waterproof solid sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good sound. Not huge but good when working at a computer as speakers. Well made, sleek, like having color choices and it is water proof.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BoBo, Thank you for the 4-star review of your SRSXB23 speaker. We are thrilled to hear about your excellent experience with your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. We're glad you're enjoying the sound quality, waterproof design and you appreciate the color choices of the unit. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speakers. Bought it for kiddo- but it is now ours to share since I borrow it so much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shon, we're glad you love our product! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We appreciate the 5-star rating and thank you for choosing SONY! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Its a Sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a roommate as a Christmas gift and he uses it all the time. The sound quality is very nice and the bass is respectable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Consideration, we're glad you like the sound quality of our product. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Speaky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker - good sound Holds charge a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryLL,
      Thank you for an amazing review! We're glad to hear you like the great sound and long battery life with your new Bluetooth speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony SRS XB23

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, connects fairly easily. Overall the best Bluetooth speaker Ive owned, but also most expensive, So, you get what you pay for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kenny,

      You made the right choice with the Sony SRSXB23! Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speaker the sound and bass sound great, great to take to the park or beach

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis, Wow! We really love to hear you like the great sound quality especially the EXTRA BASS feature of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Nice and convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to move around. Has good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geeksquid, Thanks for sharing your experience with your Sony portable speaker. We are glad that you like its sound quality. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! Vincent Sony_US

  • Rated 2 out of 5 stars

    Good, but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially was satisfied with this speaker, until I heard my friend's wonderboom 2. The wonderboom 2 had punchier bass, clearer mids, and clearer treble with a nicer and more portable design. I returned this speaker and picked up the wonderboom 2 and haven't looked back. I'd recommend the marshall emberton (if it's on sale) or wonderboom 2 over this speaker.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EF97,
      Thank you for purchasing the SRSXB23. We regret to hear that we were not able to meet your expectations with the sound quality and design of our Bluetooth speaker and unit had to be returned. This may be resolved by updating the software and control sound settings with the Sony Music Center app. We value your opinion and hope that you will shop Sony again in the future. Thanks again for shopping Sony! - Kris Sony_US