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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1764 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,764 reviews
  • Rated 4 out of 5 stars

    Reasonable speaker at a reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is what I expect from a small blue tooth speaker. The volume is reasonable. The higher range is a bit muted, but overall I am happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pack,

      That's awesome! We're glad that you're enjoying the sound quality and you like the reasonable price of the speaker. The XB23 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. To get the most out of the speaker, please try the different sound modes found in the Sony Music Center app. There is even an EQ in there—which can be customized to fine-tune your music to your liking.

      The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my husband for Father’s Day. He uses it to work out, it’s pretty loud and he uses it everyday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobynM, Amazing! We're happy to know your husband is enjoying the features and overall performance of the speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t expecting such a small speaker to put out such a good sound. So far my favorite portable speaker I’ve ever purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Portablespeaker, Awesome! We're glad to hear you're enjoying your portable speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this speaker as a birthday gift for my dad and he loves it and uses it every day. Has a very good sound and its rugged.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dpep95,
      Wow! This is a great gift and we're happy to hear that your dad loves it. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Easy sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays Spodify from my phone wherever I am. Love having music while I'm working or relaxing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tommy, we're glad you are enjoying our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sound quality amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the sound quality is amazing! I even convinced my mom to get one of a different color for my dad hahah.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      Awesome! We can’t thank you enough for purchasing two! The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great speaker for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but a little touchy trying to get it to sync with your devices the first time. Overall, we’re happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyL,

      We're sorry you've been running into difficulty. The SRS-XB23 connects to a Bluetooth device that supports the Advanced Audio Distribution Profile (A2DP) and Hands-free Profile (HFP)/Headset Profile (HSP) Bluetooth profiles. After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Follow the steps on the links below to pair your Bluetooth speaker to a source device such as a Walkman, mobile device, computer, or TV.

      https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741485.html
      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb23/articles/00196782

      Glad to know you like the incredible audio quality. In case you did not know, up to 2 BLUETOOTH devices can be connected to the speaker at the same time. When one of the devices starts playing back while playing back music on another device, the speaker switches the output and starts outputting the sound from the new device (Multi-device connection). Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in car. Old stereo stopped working this is easier to use in the car with phone and portable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, Thank you for the amazing review! We're really delighted to hear it works exceptional and you're enjoying the incredible sound this speaker delivers. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bluetooth speaker, we use this at church for our sound system. Great sound and long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaye, Great! We're glad that you like the sound quality and battery life of your speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Audio quality decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and heard the performance. I’m no audiophile but this isn’t the best sounding Bluetooth speaker. Synced easily and worked as advertised but probably 8/10 from what I expected

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinFrick, Thank you for the 4-star rating! Good to know you're enjoying the overall sound quality of the unit. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Little Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speaker, works great for small home office!! Excellent price as well, good sound as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reester, we're glad you like the sound quality of our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Speaker, I use it paired with my other one. Sometimes I use it by itself when riding etc. Well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, we're glad you are enjoying our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Small but Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just perfect for the beach and camping. I also used it at work for a small party.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi T72red, Awesome! We're extremely pleased to hear you're happy and satisfied with the amazing sound quality of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. It's wonderful to know you're enjoying using this speaker anywhere. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony bluetooth speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Cannot get my wife to let me use it since she loves it so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent, That's very generous of you! We really love to hear you and your wife like the great sound quality, especially the EXTRA BASS feature of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. You deserve another XB23 unit for that! We personally love the Stereo mode and encourage everyone to try it out. In case you did not know, you can also pair them together in Stereo mode for a really cool listening experience. Just one more fun way to spend time with wife! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Ferret lover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable speaker. I love that it’s potable. I love the color. I can’t wait to see how it works camping.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FUzZIES2, we're glad you love the color and portability of our product. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little mobile speaker with Bass for the value. I really like it and the color which is a darker teal color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crafty, Awesome! we're thrilled to hear that you are enjoying your Bluetooth Speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Take it everywhere I go out of country and traveling. Battery last all day!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prachiiiiiii, we're glad you love our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great speaker, even better on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this speaker on sale for my grandfather whose hearing is really bad. Speaker gets plenty loud enough for him to be able to listen to his music. He’s happy with it, so I’m happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baycun, Great! we're happy to hear that your grandfather is enjoying his new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound, and the abiltiy to hook it up to other Sony speakers is terrific.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walter, Thanks for the amazing feedback! It's wonderful to know you're enjoying everything about this speaker. Glad to hear you like the superb feature, especially incredible audio quality and that you can all enjoy music at the same time by combining multiple devices that are compatible with Party Connect function. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. Like you we think pairing the XB23s and other compatible Sony speakers in Party Connect is an awesome way to listen to music! The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little speaker, Very durable, sturdy and the sound is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's cool, Jake! We're very glad you are totally enjoying the outstanding audio and you like the tough, durable design of the speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess Sony_US