Customer Ratings & Reviews
- Model:
- SRSXB23/B
- SKU:
- 6412174
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.
This summary was generated by AI based on customer reviews.
Best buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a me or Bluetooth speaker, but I turn it back because I don’t like to control it with my phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Garduno2021,
Thank you for the 5-star rating. We're sorry to hear that. To further assist you with your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sounds great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Bluetooth speaker as a Christmas gift for my sister. She now has a audio upgrade when she talks to her grandkids on Skype.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turquoiseband, Thanks for leaving us such a great review on the XB23! We're glad the speaker was a great gift for your sister. It's nice to hear you like the overall sound of it. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess
I still like portable speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't personally used this product, but the price was good, delivery was easy, and it was a good gift choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dc23, Great! We're glad that your investment is worth it and you appreciate the overall features of the speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for your purchase and for the 5-star rating! -Jess
Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good value. This speaker is sturdy and good typical Sony quality. The sound is average. Happy that it can hang from our beach umbrella and is water resistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beth, Thanks for taking the time to review the XB23. We're glad you like our product. Good to know that you appreciate the build quality and waterproof design. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. We value your input regarding sound quality and appreciate the feedback. To get the sound that you prefer, please try the different sound modes found in the Sony Music Center app. There is even an EQ in there—which can be customized to fine-tune your music to your liking. Thanks for choosing Sony! -Jess
A Winner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use. Got this for my 71 year old Mother who is technically challenged and she loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JLPC90, Awesome! Glad to hear that you are happy with your new SRSXB23! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. - Carl
- Pros mentioned:Sound quality
Expecting Better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong, the sound is good however due to the price I was expecting better sound. I have a speaker that costs much less than sound just as good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KennyBoston, thank you for purchasing our product. You may select sound modes for BLUETOOTH audio streaming playback quality. You may check this link for more information:
https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741516.html?search=sound%20quality
Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Big B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of them and I like that you can spread them out and still hear the music anywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nothanks,
Great! We're glad that you are enjoying the sound quality of the speaker. Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony!
-Ralph
Much better than the last one I bought:)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I've been taking it out on my hikes/outdoor activities, and enjoying it during my indoor activities. It's not the loudest speaker, but It was just what I wanted at the moment, so I'm happy with it:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NotAfan, Great! Thank you for the 4-star review of your SRSXB23 speaker. We're glad you're enjoying the amazing features, portability, and overall sound quality of the unit. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. To get the most out of the volume, please try the different sound modes found in the Sony Music Center app. There is even an EQ in there—which can be customized to fine-tune your music to your liking. You may also try the STEREO PAIR in which 2 SRS-XB23 speakers are required. By connecting 2 speakers via BLUETOOTH connection, you can enjoy a more powerful sound. Thanks for choosing Sony! -Jess
Great speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker has been a great one. Love using it everywhere in the house. Sound is clear - great purchase. We're very happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doorn, we're glad you love our product. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! ~Earl
Awesome speaker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome speaker. Just rolls around when i try to put it on my dashboard. Dropped it a few times, hasn't affected it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irish666, Great! We're very happy to hear you like the sturdy built quality of your new Sony XB23. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam
Speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good works great. Does what I need it to no hassle. I would recommend this to anyone else that in need of anything like this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imaginate,
Awesome! We're happy to know that we were able to meet your needs and expectations.The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for your recommendation and for choosing Sony! - Kris
You can feel the music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter (who is mostly deaf) needed a speaker to hold so that she could feel the music. This speaker is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lisamom,
Fabulous! We are so happy to hear that you find our XB23 perfect for your daughter's needs. We are also delighted you are satisfied with the exceptional sound quality of this speaker.
The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Good speaker but lacks bass.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good speaker but not for someone who needs a lot of bass. The sony music center app allows you to adjust sound quality but even if you turn bass up to max it just sounds distorted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaac,
Thanks for taking the time to review your SRS-XB23. We're happy that you like the overall features of the speaker. Your feedback is greatly appreciated. In additional, to customizing the EQ in the Sony Music Center to fine-tune your music to your liking, you can also enjoy 2 different sound effects.
STAMINA - (EXTRA BASS OFF) - Power saving
EXTRA BASS - (EXTRA BASS ON) - Heavy bass sound
To switch the sound effect from STAMINA mode to EXTRA BASS mode, please follow the steps from this help guide link: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800288.html
Note: Depending on the music, the EXTRA BASS effects may not be so noticeable.
For Distorted sound/Humming or noise in the speaker output, you may find this link helpful: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741503.html
The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess
- Pros mentioned:Ease of use, Sound quality
Like it even better than my SRS-XB20
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before receiving the XB23 BT speaker, I already owned an XB20 and have been very happy with it. As a Realtor, one of the activities I use the speaker for are Open House events – to set the mood with a little background music. It tends to facilitate conversations with potential clients and customers, sometimes just in regard to the music. I once sold a woman on the purchase of a Maria Muldaur CD, but unfortunately not the house. That said, I was interested in seeing what the newest Sony BT speakers had to offer. Dust-proof, shock resistance, water-proof, and different design features – to name a few changes. Granted, I never really researched the full potential of my old Sony BT speaker, but I am curious as to what I missed now. For example, the new speaker has a call feature that allows it to be used as a speaker phone of sorts. Not sure if the old speaker had that option. Part of my problem is that I am not good at “reading” picture-only product manuals. I miss the words and am perhaps too lazy to interpret the drawings of what Sony is try to explain to me. I strongly encourage anyone purchasing this speaker to download the Sony Music Center app – if for no other reason than to adjust the setting to “extra Bass”. I find it provides a more enjoyable, robust sound, especially in outdoor situations. The build quality of the unit is nice, the shape and simple controls make it easy to use in just about any application. Personally, I plan to use it on the deck for parties, inside my house and garage, as well as outside while working on projects. Although I have wireless earbuds, I much prefer a stand-alone speaker as long as the music, podcast, or audiobook does not interfere with the comfort and well-being of others. This speaker can be used in conjunction with up to 100 other similar speakers for a REALLY BIG party setting. More interesting, I think is the ability to connect with one other XB23 speaker to create a true stereo effect. (Via the Sony Music Center app you can select “stereo” setting and when the speaker is positioned in a horizontal position you have a much smaller stereo vs mono effect.) Although Sony has more expensive models – XB33 and XB43 – which I am not familiar with, I am very happy with the XB23 and would not hesitate to recommend this Bluetooth speaker to others.
I would recommend this to a friend Great and easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love these! We like the party pairing mode also. This allows us to have the sounds/music spread around more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello James,
Thank you so much for your honest feedback!
We are extremely pleased to hear you love our XB23. We are also thrilled that you like the Party Connect feature of this speaker.
The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great speaker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker that gets plenty of use. My son wanted this for his dorm room. Now that he is home on break everyone wants to use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi momoffourboys, Awesome! we're glad that you are enjoying the speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin
GoodSound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my teen son. He likes it and has no issues with it. He's really good with electronics. I would purchase again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraceE, We are so pleased to hear your son likes your new XB23! At Sony we strive to put forward the best possible products for our customers. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We look forward to seeing more of your reviews in the future. Thank you for choosing Sony! -Jess
Not sure who is buying it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Competition is way better. Returned it to get Bose which was in same price range and better
No, I would not recommend this to a friendBetter than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. The bass is a little much on it but it was nothing that a few EQ adjustments didn't fix. So far, so good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taylor, That's really cool! Thank you for the awesome feedback! We're glad you're enjoying overall sound quality of the speaker. Good to know that you are satisfied with your purchase. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess
#CollegeLife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son for his apartment for college and he absolutely loves it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JFBD,
Very nice! We're glad your son loves the speaker. The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable. Thank you for choosing Sony!
Regards,
David