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Customer Ratings & Reviews

Your price for this item is $93.99
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The comparable value price is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 1763 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,763 reviews
  • Rated 5 out of 5 stars

    My Daughters speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome little speaker. Fyall and you're minium chacters, you ask for a review i didnt offer it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stumptowndawg,

      We appreciate the 5-star rating!  The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable . Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker suits my needs for my desktop. I plan on testing out the loudness when the neighbors go back to the office!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heyyou, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We are extremely pleased it suits your needs and expectations! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great Bluetooth speaker with a great brand on it. Just believe me when I say it's good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pipz562, We're glad that you appreciate the quality of the Bluetooth speaker of the XB23 EXTRA BASS™ Portable Wireless Speaker. Compact, lightweight and easy to carry, the SRS-XB23 combines a punchy bass sound with a tough, durable, go-anywhere design. The SRS-XB23 has been designed with convenience in mind, so you can enjoy music when and where you want to, no fuss. Thank you for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Good but not best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker. However some other ones in this price range is louder. Not bad so I kept it. But once of my other guys got one same place 10 bucks less and was louder. Nicer. And had lights

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leadfoot8179, Thanks for taking the time to review your XB23. We're glad you like our product. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. To get the most out of the volume, please try the different sound modes found in the Sony Music Center app. There is even an EQ in there—which can be customized to fine-tune your music to your liking. You may also try the STEREO PAIR in which 2 SRS-XB23 speakers are required. By connecting 2 speakers via BLUETOOTH connection, you can enjoy a more powerful sound. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up even my brother Matt who’s a little slow was able todo it with easy highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wallyjoe, Thank you for the 5-star rating! We're very happy to hear you and your brother like the ease of setup of your new Sony Bluetooth speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a friend for his birthday and he loves it. He still thanking me for this beautiful gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emerald, This is a great gift idea! We're very happy to hear you friend loves it. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this speaker for my son for Christmas, he loved it!! Bought another for my other son!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Airbud,

      Wow! We can’t thank you enough for purchasing two! The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable . Thank you for supporting Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Not spectacular, but ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a speaker to listen to music on my Android phone. It's ok - not spectacular but ok for the purpose. It's not stereo, and the sound doesn't have a ton of subtly, but it's not annoying or cheap, either. Maybe I'm still mourning the Harmon Kardon speakers that I got on sale at Best Buy -- that got destroyed (was $200, on sale for $60). That was a really nice speaker. When I can afford to upgrade from this Sony, I will do so. But...oh well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi elvira, thank you for choosing and purchasing our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design.

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely,

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony Music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker I tried something different I usually buy JBL speakers but this might change my speaker choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mustang70e90, Awesome! We're really glad you're happy and satisfied with the outstanding sound quality and features of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We look forward to seeing more of your reviews in the future. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony bluetooth speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my wife for Christmas, works great she loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryR, we're glad your wife loves our product! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Option gifts

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for father gift and it is the best that i do

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neit,
      Awesome! This is definitely a great gift for your father. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good speaker. Works well everywhere inside and out. I love that you can easily change the volume and songs without any ease. I plan on buying more colors as gifts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tryce02, Awesome! We're thrilled to hear that you are enjoying your Bluetooth Speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    New Favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried different Bluetooth speakers in the store. I think this the best among the same price range products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ophelias,

      Awesome! We are glad you like the sound quality of the speaker.  The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great product! Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this and Bose. With an associate's help, I made the best decision!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nando, We're very grateful for this positive feedback! You definitely made the right choice! We really love to hear you like the superb sound quality and amazing features of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it is just what I was looking for. I can charge it and take it anywhere I want

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Perfectsize, Thank you for the 5-star rating! You've made an excellent choice! We are extremely pleased it suits your needs and you like its perfect, compact size that makes this speaker ready for just about anything. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony BT Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker. I use it with several different devices and haven't had any connectivity issues. I highly reccomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lvee, thank you for sharing this amazing review. We are glad that you are enjoying your new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    My Bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad as a birthday gift this is the best thing that ever happens to him he loves it,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hotmess, We're glad to hear that he loves this XB23 EXTRA BASS™ Portable Wireless Speaker. Compact, lightweight, and easy to carry—wherever you’re heading, make the SRS-XB23 the first thing you pack. The SRS-XB23 has been designed with convenience in mind, so you can enjoy music when and where you want to, with no fuss. Thank you for choosing Sony. Jay Sony_US

  • Rated 3 out of 5 stars

    Wanted to like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this speaker amongst a few other to compare and by far this was one of the worst. Considering the price range was the same as better quality speakers im disappointed in this speaker. The sound was very muffled and when put on loudest setting the words weren't clear anymore. The bass also overpowered the song. Wouldn't recommend if quality is what your after but ok if you dont mind a basic mid priced speaker.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jevans, we regret that the XB23 failed to meet your expectations. This is definitely not the listening experience we'd like you to have. If you haven't tried it yet, please install the Sony Music Center app. It has a Sound quality setting and equalizer adjustment to fine-tune your music. You can also follow the steps on the Help Guide below to troubleshoot the low sound level.

      https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741503.html



      If this does not help, please email us at [email protected] with the following details:


      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:


      Regards,

      Erin Sony_US

  • Rated 5 out of 5 stars

    Love this speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I bought multiple for around the house and have even bought as a gift on multiple occasions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rkahan, Wow! That's great! Thank you for the 5-star rating and for purchasing multiple XB23 EXTRA BASS™ Portable BLUETOOTH® Speakers. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. It sounds like we hit the mark with the XB23! Thanks also for getting another XB23 as a gift for someone! In case you did not know, you can also pair them together in Stereo mode for a really cool listening experience. Just one more fun way to spend time with your family and friends! Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great speaker, Great Price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely Satisified with my purchase.Will buy again soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norm,

      That's good to hear! We're glad you're satisfied with your purchase. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. We're hoping for your next Sony purchase and thank you for supporting Sony!

      Regards,
      David Sony_US