Customer Ratings & Reviews
- Model:
- SRSXB23/B
- SKU:
- 6412174
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Range
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the SRS-XB23 Portable Bluetooth Speaker's sound quality, ease of use, and battery life. Many also appreciate its compact size, impressive volume, and convenient Bluetooth connectivity. Positive feedback also highlights its bass response and water resistance. A small number of users mentioned issues with the charging port.
This summary was generated by AI based on customer reviews.
Great mobile speakee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product for the price. Overall sound quality is okay (but nothing special).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HockeyDad, Thanks for leaving us such a great review on the XB23! We are happy you are enjoying the features and overall sound quality of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Decent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound for the price, would like it to be louder
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 24strong, thank you for sharing your feedback on the sound quality of your XB23. We recommend downloading the Sony | Music Center app. It has an EQ that we can use to customize to fine-tune your music.
Please also refer to the Help Guide below for additional steps to follow if the sound level becomes low.
https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741503.html
Should you need further assistance, please feel free to email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
great for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality speaker, used it while out of town in our hotel room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Glad to hear that you are happy with the sound quality of your new SRSXB23 speaker! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. -Carl
Cute color but Ultimate Ears is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color is adorable but the product is average. The bass feature seems like it would have a lot of vibration noises. And honestly I wasn’t confident with it so I returned for an Ultimate Ears one. The prices are similar and the Ultimate Ears one is great quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chelsea,
Thank you for taking the time to review the SRS-XB23. We value your input and appreciate the feedback. If you are getting distorted sound/Humming or noise in the speaker output, we recommend to follow the steps from this link here to isolate the issue: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741503.html
There is also a small ridge on the charging port that helps it stay put and you can also place the carrying strap underneath for more stability.
We regret to hear that the speaker had to be returned. We hope you will consider Sony again in a future purchase.
Thank you for the feedback.
Regards,
Jess
Good speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker for the money, especially when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LanceMan, That's great! We're glad to hear that! Compact, lightweight and easy to carry, the SRS-XB23 combines a punchy bass sound with a tough, durable, go-anywhere design. Thanks for choosing Sony! Jay
Sony Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and is a great buy! Bought it as a gift and they love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jppq, Thanks for the awesome feedback! We are glad that you are satisfied with your purchase. Good to know that these speakers were a great gift. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess
Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Our son loves it. Great price. Great Christmas gift 2020
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Home,
Fabulous! This is a great Christmas gift and we're delighted to hear that you son loves your new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris
Sony BT Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wife thinks its the best thing since pop corn. I think she loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jeff,
Amazing! We appreciate to hear that you wife loves your new Bluetooth Speakers. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so her music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris
- Pros mentioned:Bass, Battery life, Sound quality
Awesome Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a similar, older model bluetooth speaker, and this one just knocks it out of the water. Sound quality is beyond what I expected, especially the bass notes. And for such a small device, it seemed to put out surround quality sound as well. Pairing is beyond easy (used with android device). I feel like I may have actually gotten more than the listed 12-hours out of a single charge, but I didn't actually have a timer running, so it could just be a perception thing. The only major downside I can really say I had with it was range to device. I had my phone in my pocket and was maybe 15 feet away and it disconnected. I couldn't locate any specific volume settings, but while my media played loud and clear, I barely heard notifications come through. As I said, though, there may be a setting for specific volume types that I was just unable to find. Overall, absolutely awesome piece of tech.
I would recommend this to a friend Eveonthego
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Nice color.ready to recommend to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eveonthego, Wow! Thank you for sharing your amazing review of your XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! We're glad you like the quality and you appreciate the light blue color. We appreciate the recommendation. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. We also kept it waterproof and dustproof so you can take it with you wherever you go! Thanks for choosing Sony! -Sam
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grand daughter loved it.....so it was a good purchase....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the 5-star review of your SRSXB23 speaker. We really love to hear your daughter likes the great sound quality of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. Good to know that this speaker were a great gift for your daughter. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Jess
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't seem to hold a charge as long as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Speaker,
Thank you for reaching out to us! When you use the speaker at a loud volume for a long time, the built-in battery may run low even if the speaker is connected to an AC outlet. As a result, sound becomes low. This is not a malfunction. Turn off the speaker and charge the built-in battery sufficiently. Visit the link below and scroll down to Built-in battery life for more details.
https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800281.html?search=battery
NOTE The built-in battery life listed on the link is measured using our specified music source. Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions.
Happy to help,
David
Hmmmm Sony. Not worth a 100$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I was very disappointed in this as it is a Sony brand. Quality of the spears were not up to par. Bass sounded like cheap car speaker bass. Sound vocals were really muffled. Design is why I gave three stars.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fordguy23, We appreciate your time in sharing this honest review. We regret to hear that it hasn't lived up to your expectations and the speaker had to be returned. To get the most out of the sound quality, please try the different sound modes found in the Sony Music Center app, until you find the one you like for outdoor or indoor settings. There is even an EQ in there. We value your input regarding the product design and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for sharing this feedback and for choosing Sony. -Jess
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and it was delivered on time..........
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alexharvey, That's great! We're very pleased to hear you like the powerful sound this unit delivers and good to know that the unit was delivered on time. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Sam
- Pros mentioned:Bass, Battery life, Sound quality
Excellent sound. A little bulky
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony SRS-XB23 has very good sound at all ranges, and plenty of volume. The bass stands out the most. I also have a smaller (about ⅓ the size) SRS-XB12, and surprisingly, the sound on the two units is very close, with the XB23 winning just a little despite its much taller form factor. I like that you can pairSRS speakers into party mode (to distribute sound with other SRS speakers), or pair them into stereo mode. The former (party mode) is great for have safe, indestructible sound in a large area. The XB23 is missing an audio-in jack port, however, which I actually like to have so I can more reliably connect it to a laptop for presentations. The XB12 has that port, so I will continue to use it for that purpose. Charging is via USB-C. The unit has lasted me several days of an hour or so use during workouts, so battery life is excellent. I also use it around the backyard and while doing gardening. For hikes, camping, and travel, I still bring the smaller XB12 since it is just so easy to pack and hang from a backpack. Still, the XB23 is an excellent speaker with great depth and volume. And the fact that it is made to withstand rough treatment in the outdoors makes it a buy for around the house and for parties.
I would recommend this to a friend Great Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker for a good price. Worth looking into.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ireviewtoo1, Thank you so much for the great review of your XB23! Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life
Depressingly Quiet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet for the price, extra base is a bit of a joke, but battery life isn't bad and connection is always good. Your better looking elsewhere unless your looking for a shower speaker
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SpeakerFiend, Thank you for the feedback on your experience with your SRSXB23. While we're glad to hear you appreciate the long-lasting battery life and excellent Bluetooth connectivity of your new Sony Bluetooth speaker, we regret to know that you're having sound quality issues with the unit. The XB23 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. That being said the XB23 also gets very loud for its size and audio precision.
We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your XB23 and maximize the volume to your liking. There is even an EQ.
Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).
Then Increase the volume level of the wireless speaker and source devices.
You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
If none of these things help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Eh. Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the sound is great but it doesn’t last more than a few hours off the charger. We have charged it completely full, gone to bed, and by the morning it needs to be charged before using. Would recommend the Boom series over this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Smoxon,
Thank you for sharing your feedback. We're glad that we were able to meet your expectation with the sound quality of the XB23 Bluetooth Speaker. However, we regret to know that you are having issues with its battery life. Actual performance time may vary from the listed time due to the volume, songs played, surrounding temperature, and usage conditions. You may open this link with information of built-in battery life of the Speaker: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800281.html
If you need assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! - Kris
Sounds great but..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great when it connects. Unfortunately, it doesn’t connect to my MacBook Pro most of the time which is frustrating. I would reset both machines and still nothing. If I would’ve known this would happen, I wouldn’t have bought it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GreatSound, Thank you for taking the time to review the XB23. Good to know you like the sound quality of the unit. We're sorry to hear you're having connectivity issues with the speaker. Delete the Bluetooth device information of your playback device. If the speaker type isn’t listed in the Bluetooth device information on the playback device, initialize the speaker then connect your speaker with the MacBook Pro through the Bluetooth function.
Please refer to this link on connecting with a computer via a BLUETOOTH connection (Mac): https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741487.html
If you can't pair the Bluetooth Speaker to a Computer, follow the troubleshooting steps on the link below to isolate and fix the issue.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb23/articles/00008539
I hope this helps.
Regards,
Jess
SONY - SRS Bluetooth. It's OK...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ordinary at best, not too much Bass the way I like it, my favorite genera of music are both Salsa and OG Disco... It's more of an insipid sound, not too loud which would ideal for those. I'll be returning soon.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SalsaKid, thank you for purchasing our product. It is recommended to switch the sound effects of this unit based on your preference. Please follow this link for more information:
https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800288.html?search=bass
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl