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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1360 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the SRS-XB31 Portable Bluetooth Speaker's exceptional sound quality, powerful bass, and long battery life. Many also appreciate its ease of use, waterproof design, and vibrant lights. While some found the price a bit high and had minor issues with charging and the app, the overwhelmingly positive feedback points to a highly enjoyable listening experience. The compact size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,359 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Loud when it wants to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker has great clear sound. However, it runs out of battery quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very colorful, great gift item. Sporty yet very good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a lesser expensive option to purchasing a Bose dock! Great "first" speaker for teens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for something better best speaker tahat I got

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the xb31 to the xbox 41! I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great design. Perfect for any music lover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality speaker. Not all options are easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday present for my grandson. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE SPEAKER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT IT TO USE OUTSIDE. SOUNDS PRETTY GOOD. WORTH THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my speakers it helps me wake up my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MARKETING RAFFLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the speaker for a marketing raffle and it was hit!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nicest BT Speaker I've Owned

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony speaker not only sounds great, projecting the sound and producing clear audio that makes listening a pleasure, but its one of the nicest looking Bluetooth speakers I've ever owned. This thing looks slick and even the lights are a nice touch. With IPX67 water resistance its durable enough to travel and if you add the Android App to help tune the speaker and add some fun additions you got a winner. I also love that this speaker with a 24 hour battery (depending on usage and lighting effects) can also charge your phone so it can double as a backup battery to keep the party going. I've been using it as my main computer speakers and am very happy with it. Music plays great and like I said sounds good. I know I'm gushing, but this is a truly nice looking speaker that also sounds great, something I don't mind displaying while it beats the tunes out. I've been using it for the last week and am very happy with it. It works and works well. Its everything I would want in a portable speaker and think Sony did a great job with this one. The app is a nice touch, though since I use this with a computer I wish they'd release a computer app too so I didn't have to grab my phone to adjust the bass and such, but its a minor complaint for such a great speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that usb it is not for music it just for charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good.Lot of people have heard they like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom and she loves it. Everytime i stop over shes playing her beatles on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality speaker. I love the color changing lights too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Would recommend, it’s pretty loud. Love the colors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sooowooop, We are glad that you are happy with the unit you purchase. Thank you for sharing this feedback. Regards, -Jay Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. The song s nice...............................

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Lights, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Brick of a Awesome Speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IP67 rating. Great sound. Loud! Light show? Drum machine??? 24 hour + battery life! All the above are true. This is a really fantastic speaker that is IP67 rated. Feel free to get it dirty and wash it off. It is solid as a brick. In addition to a light bar and strobe lights behind the grill, it has pressure sensitivity to act as a drum machine based on where you beat it. You can also set it to change volume based on how you punish it. Hit it hard, volume up. Tap it lightly, volume down. This is a smart speaker unlike a classic smart speaker. There is no assistant built in, it is smart in it translates your physical input. Don't ask it questions, it is not that type of smart. The sound is exactly what you expect from Sony, a really solid all around performer wit fantastic battery performance. From initial tests, over 24 hours of play time. Make sure you install the Music Center app from Sony, in addition to managing your speaker and the music apps used by default, you can set them up in party mode if you have more than one. It has all the bells and whistles needed. NFC, BT, Aux in, etc. Buy one, no buy two! They are fun speakers we look forward to having poolside or at the beach. I recommend two times!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife and she immediately loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Calix, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US