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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.6 out of 5 stars with 1361 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the SRS-XB31 Portable Bluetooth Speaker's exceptional sound quality, powerful bass, and long battery life. Many also appreciate its ease of use, waterproof design, and vibrant lights. While some found the price a bit high and had minor issues with charging and the app, the overwhelmingly positive feedback points to a highly enjoyable listening experience. The compact size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,360 reviews
  • Rated 3 out of 5 stars

    lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable Bluetooth speaker is nice, but unfortunately volume can be controlled by a neighbor. Ugh....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Bluetooth Speaker EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker doesn't hold a charge for more than an hour, and the sound quality is not that good. I tried to get a replacement because the battery will not hold a charge and best buy would not help me AT ALL. Even when the speaker is plugged in, it uses more energy than it charges and will still die. In "low battery" mode, the sound will not turn on more than a whisper, due to the fact that it will not charge faster than it uses energy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery did not last long

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids loved at first but battery was dead and nonchargeable after 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the speaker is good only bad thing is that it dies fast then gets super low.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound isn’t good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home. It paired to my phone easy. I started playing music and the sound quality is awful. Very narrow sound. No real highs nor much bass. Some songs sound like you are listening to an old am radio. I would have returned it but paid for it with points. I have a different Sony boom box that I also pair my phone to that sounds great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, We regret to hear that it didn't live up to your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph Sony_US

  • Rated 3 out of 5 stars

    The volume is not high enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed the volume is not high enough. Even if I put the volume all the way.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies very fast and it’s not thatsound loud the quality is ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty nice sound, easy to impair whit my mobile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I being used for almost a year, but start to have problems to charge it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Impressive volume and depth

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a truly impressive speaker when it comes to overall power. I was shocked at how far I could push the volume. As for the sound quality, there are two things to note: 1. The pre-set EQ options leave music feeling a bit lifeless (lacking detail). I tried to let the app "auto-adjust" for my listening pleasure but I found manually setting the EQ faders was more effective. 2. Don't set the speaker on a soft surface. I first set it on a carpeted floor, then had it in my lap while tweaking sound settings. The directional speakers benefit most from a hard surface (or no surface if you are holding the speaker) to bounce sound off of. It might not be the best speaker to use at the beach or a picnic. The bells and whistles are cool. The lights are fun...yet no illumination of the control buttons. If you don't like the "disco party" you can turn the lights off with the app. The "tap" to play percussion instruments is also neat but kind of pointless. Unfortunately there is no clip or strap with this speaker. The battery life is very good for a device that is essentially just a little smaller than a Pringles can. Sony claims you can "Party Chain" wirelessly but I don't own any additional Sony BT speakers. However, I could see myself wanting to buy a second one and use two out on the deck or around the pool. This is definitely one of the better small speakers on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs charging fairly quickly... sound is good when fully charged or plugged in

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for indoor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker but wasn’t good for what I needed for outdoor deck/patio entertainment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MomMa, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 3 out of 5 stars

    Ok for a small portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume needs to be louder but I like that it can pair with other speakers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Blue tooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but it wouldn’t hook up with my iPhone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janie, thanks for bringing this up. The Bluetooth technology works with iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPod touch (6th generation), iPod touch (5th generation). I hope it helps. Regards, ^Ron sony_US

  • Rated 3 out of 5 stars

    Good size and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and color, volume not great in big room, not able to control lights

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay doesn't get very loud pay the extra money for something better...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but battery doesn’t last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long at all. Other then that great product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life does not last nowhere as long as advertised.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is decent, but the battery life isnt the best

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good speakers for kids maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy this thing needs an app to have fully functionality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for short times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes dead way too fast 3 to 4 hours not enough to party

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Willy, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Battery life is good for about 4 hours if:
      -The volume level of the speaker is set to maximum (50).
      -The lighting function is set to on.
      -The Sound Mode is set to EXTRA BASS.
      You may refer to page 7 of this link for more information:
      https://docs.sony.com/release//Help_4735510111.pdf
      ~Ralph sony_US