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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1523 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the SRS-XB32 Portable Bluetooth Speaker's exceptional sound quality, impressive battery life, and powerful bass. Many also appreciate its ease of use, attractive lights, and convenient size. While some found the weight a bit substantial and expressed a preference for a different charging port, the positive feedback on sound and battery life outweighs these minor concerns. The speaker's waterproof design is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,523 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my product does the job well enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @Hector, Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Zac Sony_US

  • Rated 4 out of 5 stars

    Great speaker for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. Clear sound for the value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that the volume stays low while speakers charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't review because we gave it as a gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't write a review because we gave them away as gifts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I prefer my UE boom. Better customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawns, we appreciate your positive feedback. We are always looking to make SONY better. Thank you! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves this speaker! Uses with his gaming system!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to turn off the lights on the speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good speaker, not great for phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my husband and I could talk to our children on the phone over the speaker and both of us hear. It connects to phone easy enough but the quality isn’t what I hoped for. It’s a good speaker for radio and so forth but phone conversations are muffled sounding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable speaker with good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this unit at about 8 :))( !!!!12312312

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Portable Masterpiece

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony XB32 EXTRA BASS Portable BLUETOOTH Speaker is a portable masterpiece. The speaker sounds amazing, has excellent battery life and can go with you anywhere. The immense sound produced by this speaker will enhance your listening experience of anything you listen to on these speakers. The Sony XB32 delivers powerful bass notes with crisp mid-range and high range tones. It's extremely easy to setup with your mobile device, and thanks to the convenient usb port, you can charge your device while you enjoy your favorite music. I highly recommend the Sony XB32 Extra Bass Portable Bluetooth speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my JBL charge and I can say for the price I’m not impressed at all. The jbl puts out more bass and is a lot louder and more clear. Hope this helps someone. Ended up exchanging it for the new jbl charge 2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best sounding speaker on the market, and a little too expensive for what you get. If I were to purchase another Bluetooth speaker, I would probably choose anther brand next time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I think this was not worth it. The battery life didn’t last long probably only 2 hours. The sound was ok, but not for the price. There wasn’t much bass either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it for a couple of days and returned it. It would connect but you had to use an app for it to work. When playing the volume would turn itself down. Then it wouldn't charge and we had it plugged in for 8 hrs and it only went up 10%. It also sounded like the device it was connected to was getting further away and the music would break up playing a song, when the device was next to it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sdett, we're sorry to hear that you had returned your SONY unit. This speaker is designed to reduce the maximum volume to about half when the remaining built-in battery power becomes less than 10% in order to protect the circuit due to extreme voltage or current fluctuation by using at a loud volume. Even in this case, you can charge the built-in battery, but the volume does not return to the normal. The issue could have fixed by initializing the unit. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Earl Sony_US

  • Rated 2 out of 5 stars

    Wish I purchased different speakers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought these I really liked it but it has been a year since I have owned it and the volume decreases on it own. I used it over the weekend and the sound no longer gets high. I wish I purchased the same brand my son bad which he has had for at least 3-5 years and its still going strong. I would not recommend these speakers at least not for long term use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a budget friendly portable speaker. I purchased this along with a couple others to compare. The Bose sound link Mini and the Mega boom 3 were much better speakers for the price. This was disappointing because I'm a big fan of Sony products. I definitely think there are better products out there for the money.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Oh No, this is definitely not the experience we would like you to have & we are sorry to hear that our product failed to meet your expectations. We would like to turn your opinion around. We want to know more about why you were disappointed with this unit. Please reach us so we can better assist you. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Thanks You and hoping to hear from you soon!~Earl Sony_US

  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really expecting way more with this but it gets the job done... Not too happy with it but oh well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I went to Costco and listened to the last model. It sounded great! So I got online and bought the newest model and picked it up curbside because you can't go into a Best Buy store right now. Never again! Don't buy anything until you can look at it and listen to it in person. Won't be doing any more purchases at Best Buy until they open those doors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great speaker, but no real change from the XB31

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a video of my thoughts, which you can see here: https://youtu.be/tYpyhu5pd84 You can also just read below. Overall, this is a great speaker for indoor use (which is how I generally use it). It definitely has the volume for use outdoors, but unfortunately my life is more sitting at a desk than sitting on the beach. The sound quality from this little speaker is great. The extra bass really gives it a full sound, and this only gets better if you have a second Sony speaker to pair it with. When you have multiple speakers, the lights automatically switch to showing the full rainbow of colors and flashing strobe lights on either side. These lights are really my only issue with the speaker. It can be annoying to have the flashing going constantly, and the colors constantly changing, having no real relation to the music playing. They say you can use their “Fiestable” app if you want to control the lights, but I don’t see the app doing anything at all. Individually, you do have more control over the colors and can select just cool colors or all warm colors, things of that nature. My other issue with this speaker is that the only changes from the previous generation are aesthetic. This speaker has the textured speaker fabric over the front, and a matte grey plastic for the rest of the body. The previous speaker is entirely covered in fabric. This is the only change between the XB31 and the XB32. The sound, battery, inputs/outputs are all identical. If you can save money by getting the older model, do that.

    I would recommend this to a friend