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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.7 out of 5 stars with 1523 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the SRS-XB32 Portable Bluetooth Speaker's exceptional sound quality, impressive battery life, and powerful bass. Many also appreciate its ease of use, attractive lights, and convenient size. While some found the weight a bit substantial and expressed a preference for a different charging port, the positive feedback on sound and battery life outweighs these minor concerns. The speaker's waterproof design is also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,523 reviews
  • Rated 1 out of 5 stars

    Not too happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to sound louder, & I don’t like that when I charge it the battery doesn’t last 24hrs like they say. It’ sounds decent and when the battery is dying the sound lowers. I was very disappointed & will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sounding speaker, the material feels cheap and plastic too. Not happy with this product at all, sony could do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this speaker for years and its still the best around. The sound quality and volume is unmatched for the size of it

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Lord's of sounds do it again

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea that the speaker would be this good but the Sony label on the side should have been some kind of indication. It charges pretty fast pretty good size without being too overbearing and thumps like crazy. Love it and want a second one to sync.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Party time All the time

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bring the speaker with me everywhere I know needs an extra boost of party atmosphere. Sound comes clearly from all corners of the speaker, and I love the charging port for my phone. Battery life bar none is the longest lasting of any speaker I own!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to constantly charge the battery seeing it only has 4 to 5 hour battery life . Really annoying inhale to keep charging the speaker.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony dropped the ball!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is terrible! The sound is not clear and the volume is not loud enough! Go for JBL instead!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoustonOfficeUser, We regret to hear that you're having an issue with the sound quality of this SRS-XB32 EXTRA BASS Portable Wireless Speaker. To get the sound that you prefer, please try the different sound modes found in the Sony Music Center app. There is even an EQ in there—which can be customized to fine-tune your music to your liking. Also, test this with a different source to confirm the issue.



      Should you need further assistance, please let us know. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony Portable Audio Model Number:

      Additional Information regarding your experience with the SRS-XB32:



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.



      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my speaker, it sounds really clear & pretty loud for its size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No fo not be fooled

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No no no no this is not the way to go And we decided to go with Boston all through out the house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for clear base, but this bass sounds muffled and muted. I will probably return it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    10/10 would buy again!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few Sony Bluetooth speakers and I have never been disappointed. They are light weight and pack some big sound. Super easy to connect to. This year they seem to have redesigned them a bit. More rounded shape and has some more rubber housing to it which I like. The lighting they come with I could do without. I'm not a big fan of that feature but I guess it does look pretty in the dark. I dont like the charger though, i prefer them to have a way to plug the charger right into the wall. I dont like having to use one of my blocks to charge it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last a full 24hrs . And sound quality isnt to great

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Good but the xb41 has much better sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a minor evolution of last years XB31/41 series. The additions are the more reliable bluetooth pairing, Salt water resistant, shock proof. Other than that it sounds about the same and you should look for deals on the xb31 if your looking to save $$. Personally I like the addition of the water/dust resistance since I live in Florida it fits our environment better. Also when the kids take it outside knowing it is shock proof is lore comforting. Cons are that the pairing of multiple speakers does not work unless you make a group in the sony app. Also when paired with a bigger or smaller speaker the sound is very different so only recommended for pairing to the same size speakers. Also would be nice to finally add Usb-C charging vs micro usb.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crapped out early

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Developed annoying tinny vibrations early after purchase , shoved in trash

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Big Sound Small package!!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great, but the bass was not that amazing. I do love party features. But the bass was not explosive. The sound is very clear and crisp. Battery life was great about 20hrs on a charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good speaker, battery life is horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery on the speaker last only 6 hours with lights and max volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend. Volume is to low..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should has stuck to my Bose and purchased another one..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    beautiful sound, beautiful speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned multiple iterations of this speaker and it continues to impress each year. Sound is superb, crisp, and clear. Highly highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker , clear and crisp sounds , love this thing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be wary! Mine didn’t work right out of the box!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired quickly and easily with my iPad. Went to play a song through Spotify, and it cuts in out and out of the song for the first 10-30 seconds of EVERY song that is picked, and that is with the speaker sitting inches away from the iPad it’s connected to. Plays songs fine once it’s about halfway through the song. But because of the way it cuts in and out on EVERY new song that is played makes it basically unusable. Hoping this is a random fluke, and will try to exchange it one time. Otherwise I guess I’ll spend the extra money and upgrade to a JBL speaker. VERY disappointed with this speaker.

    No, I would not recommend this to a friend