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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1648 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the SRS-XB33 speaker's exceptional sound quality, particularly its impressive bass and long battery life. Many appreciate its ease of use, portability, and the inclusion of fun light features, along with its waterproof design. However, some users found the maximum volume insufficient and missed the presence of an auxiliary input. A few also noted that the speaker could be improved in terms of weight and the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,648 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many, but this one is awesome. The sound is very clear and the bass is powerful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohill, thank you so much for the 5 Star rating! We are really delighted to hear you are happy and satisfied with the fantastic sound quality- especially the clear sound and deep bass sound of our XB33! If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change lighting patterns and sound modes of the unit- this will surely enhance your experience!

      Thank you so much for purchasing our XB33 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud. Otherwise it works great. Easy to use and functionally easy to connect to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bridgern,

      We're glad that you like the user-friendly functions of the speaker. Your feedback about its volume is greatly appreciated. Sound volume may vary depending on your source. Make sure to try multiple sources. You can use the sound settings and equalizer function of the Sony Music Center app to tailor-fit the sound quality to your needs. Please refer to this link for more information:
      https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741525.html

      Note: The sound may also become low when the battery of the speaker is insufficient. Make sure to charge the built-in battery sufficiently.

      In case you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Speaker Model Number:
      Additional Information regarding your experience with the SRSXB33.

      Sincerely,
      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Sony XB33 Bluetooth Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my little brother to replace his XB23. We noticed the XB23 is much louder, but the sound quality from the XB33 is much clearer. My main reason purchasing was its ability to play music while charging. The XB23 doesnt do that. Very satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul,

      We're glad that you found the perfect speaker. Bring powerful sound to any space with the XB33 Wireless Speaker. EXTRA BASS™ performance creates clear, full sound with up to 24 hours of battery life. The IP67 waterproof, rustproof, dustproof, and shockproof design is equipped for anywhere life takes you. Take further control over your favorite music with the Sony | Music Center app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Lights, Sound quality

    Rated 5 out of 5 stars

    MK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our son he loves it great sound and he loves the disco lights lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphonebreaker1,

      We're glad that your son is enjoying the amazing features of the speaker. Bring powerful sound to any space with the XB33 Wireless Speaker. EXTRA BASS™ performance creates a clear, full sound with up to 24 hours of battery life. The IP67 waterproof, rustproof, dustproof, and shockproof design is equipped for anywhere life takes you. Take further control over your favorite music with the Sony | Music Center app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Lights, Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great quality and it the flashing lights adds to the music. Great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YUCAIPA,

      Great! We're glad that you like the sound quality and lighting function of the speaker. Bring powerful sound to any space with the XB33 Wireless Speaker. EXTRA BASS™ performance creates a clear, full sound with up to 24 hours of battery life. The IP67 waterproof, rustproof, dustproof, and shockproof design is equipped for anywhere life takes you. Take further control over your favorite music with the Sony | Music Center app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Lights

    Rated 5 out of 5 stars

    Birthday gift for Nephew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this speaker as a birthday gift for my nephew and he loves it! He likes that it’s small and portable so he can take it wherever he goes, but he really likes that he can crank it up and the bass bumps. Oh and he thinks the lights are “cool”.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LiLi, We're glad to hear that you love this XB33 EXTRA BASS™ Portable Wireless Speaker. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerful small speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Battery life is excellent! Love that it is water resistant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MCKC, we're glad you like the sound quality and the water-resistant of our product. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Lights

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Easy to move, fits anywhere!! The colors change with the song.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heather,

      Thank you for the 5-star rating and we are glad you are happy with your purchase. Waterproof, dustproof, and shockproof, the SRS-XB33 combines tough design with a long-lasting battery, so there are no more limits to enjoying music festival sound.

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice portable speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Some songs with extra bass makes it vibrate more than needed. That’s the only downfall. Great battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrsS,

      Thank you so much for sharing your experience with your XB33.

      We are extremely pleased you are satisfied with the superb quality, performance, and long-lasting battery life of our XB33.

      We greatly appreciate your feedback with the vibration on some songs when using the EXTRA BASS feature of this speaker.

      If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change the lighting patterns and sound modes of the unit. There is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble. You can also change the speaker set up from Mono to Stereo to suit your needs- this will surely enhance your listening experience!

      Thank you so much for purchasing our XB33 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    On/Off switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound quality and the battery lasts 12 hours. The only issue that I have is the on/off switch. It's hard to turn on or off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George,

      We're glad that you like the sound quality and battery life of the speaker. It's unfortunate that you're having issues with the power button. This isn't normally the case with the SRSXB33.

      We would like to know more about your concern and help you out. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Speaker Model Number:
      Additional Information regarding your experience with the SRSXB33.

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,

      ~Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speaker, has great quality, and very easy to connect to your phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, We're glad that you appreciate the quality of the speaker of this XB33 EXTRA BASS Portable Wireless Speaker. Good to know that you easily connect this unit to your phone. You'll enjoy deep, punchy sound wherever you like with your EXTRA BASS. The SRS-XB33 is seriously tough, giving you the freedom to party wherever and whenever you like. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is a must have! I’ve had it for going on 2 years and the sound still doesn’t seize to amaze me! It is definitely my go to when I need some music while cooking or working. It’s definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony bluetooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has great sound and the battery last a long time before recharging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rlink,

      You made the right choice! Bring powerful sound to any space with the XB33 Wireless Speaker. EXTRA BASS™ performance creates a clear, full sound with up to 24 hours of battery life. The IP67 waterproof, rustproof, dustproof, and shockproof design is equipped for anywhere life takes you. Take further control over your favorite music with the Sony | Music Center app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    This is the portable BT speaker for you!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker! And I think it may have been on sale, but even if it wasn't, I'd buy it. I may buy another. Connectivity is great. Sound is AMAZING. The charge lasts for an entire day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Meldog,

      You made the right choice! We're glad that you like the connectivity, sound quality, and battery life of the speaker. The XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. You can also enhance your party by customizing the lighting and flashing strobe lights with the Fiestable app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love this Sony Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love 5his Sony speaker, awesome bass and has awesome sound!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi disappointed, Wow! Good to hear you love the awesome sound and bass quality of your new speaker. The XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. You can also enhance your party by customizing the lighting and flashing strobe lights with the Fiestable app. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Portable, connectable, but a little soft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could choose 3.5 stars, I would. It is better than average, not quite 4 stars. It does everything as expected and is easy to connect to. It isn't very loud. It's decently loud, but not enough for any outdoor event. We had about 50 people gathered for a memorial and people needed to press together to hear the eulogy being given through zoom. The group could hear it, but had to press together. So, again, it is loud but not very loud. For the price, I would expect it to be louder.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Felix,

      Thank you for the 4-star review of your SRSXB23 speaker. We're happy to hear you appreciate the portability and features of the speaker. We value your input and appreciate your feedback. Try playing a different source to confirm the issue. To get the most out of the volume, turn up the volume of the speaker and the connected device. You may also try the STEREO PAIR in which 2 SRS-XB33 speakers are required. By connecting 2 speakers via BLUETOOTH connection, you can enjoy a more powerful sound.

      For more information, please access the following link for some helpful information: https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741504.html

      The SRS-XB33 combines a tough, durable design with a long battery life, deep bass sound and flashing lights. It also features a speaker light and a multi-color line light that flash in sync with the beat. You can even change the color of the line light to suit your mood. Giving you the freedom to party wherever, whenever. Thank you for sharing this feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Lights

    Rated 3 out of 5 stars

    Sound Quality is POOR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is fantastic, the lights are cool but the sound is ……Meh meaning it’s not that loud at all. It’s a nice little speaker I use in the Shower after taking it to the beach and being disappointed in the sound quality. For $150 I’m gonna say it’s more like a $89 value feel. The app also is not that great and does very little. I can only say I wish it was louder and had more of a Bass Sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, thank you for your review.

      While we are pleased you are satisfied with the long-lasting battery life and party light function of our XB33, we are sorry if the sound quality of this speaker did not meet your expectations. The XB33 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. That being said the SRSXB33 also gets very loud for its size and audio precision.

      Download the Sony Music Center app, and you can actually fine-tune the sound of your XB33 to your liking. There is a built-in EQ that has 20 points of control for Bass, Midrange, and Treble. You can also change the speaker set up from Mono to Stereo to suit your needs.

      Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).

      Then Increase the volume level of the wireless speaker and source devices. You may also find different devices will perform better than others, as will different apps due to different audio compression and transmission types.

      We appreciate your feedback and thank you for your purchase.

      Sincerely,

      Romeo Sony_US

  • Pros mentioned:
    Lights

    Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker! Great color and led colors! You can connect it to multiple devices. Ii just don’t like that it attracts lint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleWatch, thank you so much for the 4 Star review! We are thrilled to hear you are happy and satisfied with the incredible features- especially the Multi-device-connection and party light functions of our XB33! We appreciate your input, and we will surely take note of it as we always strive for the best customer experience. Bring powerful sound to any space with the XB33 Wireless Speaker. EXTRA BASS™ performance creates clear, full sound with up to 24 hours of battery life. The IP67 waterproof, rustproof, dustproof, and shockproof design is equipped for anywhere life takes you. Take further control over your favorite music with the Sony | Music Center app.

      Thank you so much for choosing our XB33 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing I work construction lasts all day great battery life great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wytri!

      Awesome! Thank you so much for the perfect star rating! We are so happy to hear you love the outstanding sound quality, long-lasting battery life, and features of your XB33! If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change lighting patterns and sound modes of the unit- this will surely enhance your experience!

      Thank you so much for choosing our XB33 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice, very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. The sound is amazing! The only thing I would change is it’s heavy, other than that it is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tasha, Awesome! We're glad you like the amazing sound this unit delivers. We appreciate the feedback regarding the weight of the unit. The XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. You can also enhance your party by customizing the lighting and flashing strobe lights with the Fiestable app. Thanks for choosing Sony! -Sam Sony_US