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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1648 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the SRS-XB33 speaker's exceptional sound quality, particularly its impressive bass and long battery life. Many appreciate its ease of use, portability, and the inclusion of fun light features, along with its waterproof design. However, some users found the maximum volume insufficient and missed the presence of an auxiliary input. A few also noted that the speaker could be improved in terms of weight and the accompanying app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,648 reviews
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a birthday gift for my sister inlaw she loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GtaV,
      Thank you for the positive feedback! This is a great gift idea for your sister in law's birthday and nice to know she loves her new speaker. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iphone13,

      Great! We're glad that you are enjoying this amazing speaker. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Portable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful speaker! My daughter loves it in her room and when she’s outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jagger, Thank you for this amazing review of your new Sony XB33 Bluetooth speaker! We're glad to hear that you and your daughter are enjoying the sound quality, portability, and overall features of the speaker. If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change lighting patterns and sound modes of the unit- this will surely enhance your experience! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome Portable Bluetooth Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best purchased item that I have gotten at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MOOTS,

      Perfect! We're pleased to hear you're happy and satisfied with your new XB33 EXTRA BASS™ Portable BLUETOOTH® Speaker! If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change lighting patterns and sound modes of the unit- this will surely enhance your experience!

      Thank you so much for the 5-stars reviews & for choosing our XB33!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Personal boombox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is loud and I like the fact that you can charge other USB devices using the ports. I haven't tried to test the waterproof part of the speaker but it is constructed well and the speaker seems and feels sturdy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George1964, thank you so much for the perfect star review!

      We are really thrilled to hear you are satisfied with the exceptional sound & build quality, features, and overall performance of our XB33.

      The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Loving the sound and light show!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listening to it right now on the back porch by the pool. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SwitchGamer, awesome! It is really lovely to hear you are having an enjoyable listening experience with your new XB33! We are also pleased you are satisfied with the party light feature of this speaker. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever! Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great bluetooth!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good and nice product. I loved the sound from the Best Buy display but I was told I could not connect it directly to my new Sony stereo receiver. A little complicated for me to go thru to the other options so I returned the item. Just operator issue not product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nevaeh2022,

      While we're glad you like the incredible audio quality of the speaker, we're sorry to know that the unit had to be returned. If you have the STR-DH190, DH590, or DH790, these models doesn't have a capability to output sound to Bluetooth speaker. You can only receive audio from a WALKMAN, smartphone, or tablet that has a BLUETOOTH function and listen to the received audio content via these Stereo Receivers. Unlike the STRDN-1080, it has Bluetooth Transmitter mode which you can enjoy listening to audio from AV devices connected to the receiver via BLUETOOTH headphones/speakers.

      Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have. In any case that you need our assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little speaker...big sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is perfect for my home office. The blue tooth capability makes it very easy to use and the sound is great. I really like how it changes colors. Just adds something to my office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, The SRS-XB33 combines a tough, durable design with a long battery life, deep bass sound and flashing lights. Giving you the freedom to party wherever, whenever. Enjoy the same song, multiplied, with Party Connect. Connect up to 100 compatible wireless speakers with BLUETOOTH® technology and the music and lights sync-up so everyone dances to the same beat. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good Quality, Poor Volume.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda bulky, won’t fit in most book bag side pockets. Great quality and music sounds great. Too bad the max volume is low. Best for indoor use, sounds even lower outside. Battery life is also really good. I returned mine because of the max volume issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrGrimey, thank you for your review. While we are glad you are satisfied with the amazing sound quality and battery life of our XB33, we are sorry if the size & maximum volume of this speaker did not live up to your expectations and that it needs to be returned. We appreciate your input, we will surely take note of it as we always strive for the best customer experience.

      The XB33 was designed to be a very balanced speaker with a focus on both vocal clarity & the Extra Bass you know and love as a Sony customer.

      If you haven't, to get the most out of this speaker, please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your XB33 and maximize the volume to your liking. There is even an EQ.

      Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker battery healthy & safe).

      Then Increase the volume level of the wireless speaker and source devices. You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.

      We appreciate you, and we are hoping you will consider Sony again in your future purchase!

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice, I like how songs very conveniently I so happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyMcostumer,

      Great! We're glad that you like the sound quality of the speaker. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Sony speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay sound/ wish it could be louder. Might get the one bigger than this one and keep this for inside only

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ckos,

      Thank you for the review. Sound quality will depend on the source that you're playing. The sound may become low in the following cases. This is not a malfunction.

      https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741504.html

      The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to buy again and recommend to my friends and family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susy,

      You made the right choice! The XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. You can also enhance your party by customizing the lighting and flashing strobe lights with the Fiestable app. Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a pretty good speaker. Clear audio but just not as loud as i thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very beautiful and nice !! I like and I really recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speakers, Thank you for the 5-star rating! Good to know you like your new XB33 speaker. The XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. You can also enhance your party by customizing the lighting and flashing strobe lights with the Fiestable app. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks a little unit puts out big sound for It’s size. Cool sound options as well as controlling the light display. I wasn’t expecting the volume being so deep and loud. It doesn’t sound like It is in a box or in your pocket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDGrissom, Wow! That's really cool! We're truly happy to hear you're having an enjoyable experience with your new XB33 EXTRA BASS™ Portable BLUETOOTH® Speaker! We're also grateful to hear you're satisfied with the features and incredible sound quality of this speaker. If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change lighting patterns and sound modes of the unit- this will surely enhance your experience! Thank you so much for purchasing our XB33 and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bluetooth wireless speaker is amazing with a capital A.. it can be in one room and clearly heard in another room.. When someone calls the volume stays the same without interuption and lowering.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Catina,

      Great! We're glad that you are enjoying the sound quality of the speaker. The XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. You can also enhance your party by customizing the lighting and flashing strobe lights with the Fiestable app. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Worth The Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for your buck. Wish I could've gotten the next one up. But I'm definitely happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMBarnes, Great! We're pleased to hear that you are happy purchasing our XB33. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Great speaker indeed. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Portable Boom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Like I Like I Like I Like I Like I Like I Like I Like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BgBdBro, Awesome! We're very pleased to hear you like the overall features of your SRSXB33. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect portable sound addition.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, easily attaches to devices from TV, laptop, cell and the different programs. Seriously considering a second for benefit of stereo sound as single speaker is excellent by itself 2 would evidently be great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sclan8, We're very grateful for this positive feedback on this XB33 EXTRA BASS Portable Wireless Speaker. We're glad that you appreciate the connectivity via Bluetooth or NFC for easy pairing. You'll enjoy deep, punchy sound wherever you like with your EXTRA BASS. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Thank you for sharing this feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Wedding2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wedding and it worked out great!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheKid, Great gift and we're glad that you are enjoying the speaker. The SRS-XB33 combines a tough, durable design with long battery life, deep bass sound, and flashing lights. Giving you the freedom to party wherever, whenever. Thanks for choosing Sony! Erin Sony_US