Customer Ratings & Reviews
- Model:
- SRSXB43/B
- SKU:
- 6412152
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the SRS-XB43 Portable Bluetooth Speaker's sound quality, battery life, and bass. Many also appreciate its lights, volume, and ease of use, along with its portability and water resistance. However, some customers find the speaker's weight to be a drawback. A few also mentioned concerns about the price and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great speaker by sony!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always delivers! (Except their overpriced tv’s), this speaker is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luciano, We are glad that you like your new Sony portable Bluetooth speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Vincent
- Pros mentioned:Sound quality
Speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for work! I love it Great sounds and does what I need it to do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aj88, Awesome! We are glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
- Pros mentioned:Sound quality
Small but mighty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is loud and sound like a big speaker. My son could not believe where the music was coming from. He was like WOW!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uticstic, Thank you for this amazing review! Good to know that you and your son are enjoying the powerful sound it delivers. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound qualityCons mentioned:Price
made another choce
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned it the over all sound quality verses the cost wasn't worth it.my JBL ! HAS a much better sound and a lot cheaper
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pearl2007, We regret to hear that the unit had to be returned. We value your opinion and we would like to apologize if our product did not meet your expectations.
The XB43 is specifically designed for audio clarity in order to bring the artist’s intent to life.
We understand this may differ from what you are used to hearing, and we have installed some tools to ensure you get the sound you want to hear.
Here are some steps to ensure you are getting the most out of the speaker:
Downloaded the Sony Music Center app.
There you will find different sound profiles to choose from and there is even an EQ for further fine tuning.
As always we are here to help, if you ever have any issues with our products please reach out!
Thank you for sharing your feedback. -Sam
- Pros mentioned:Sound quality
Sony Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio performance is roughly what you’d expect from a speaker this size.Better sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bheem, we're glad you like the sound quality of our product. The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! ~Earl
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound I like it i had xb41 now I brought xb43
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notreallygoorformymoney, We are happy that you like your Sony portable speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. Thank you for choosing Sony! -Vincent
- Pros mentioned:Battery life
Pool party
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable speaker. It last up to 8 hrs and used for pool parties and beach outings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyspeaker, Great! Glad to hear that you are enjoying your SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
- Pros mentioned:Sound quality
Great gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for my son. He loved it! It has great sound and the various light effects are awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trybe, This is an amazing Christmas gift! We're glad to hear that your son loves it. And good to know he's enjoying the great sound quality and lighting effects of the speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Super Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ballance. Gteat sound balance. Great sound nallance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamM, Awesome! We are so glad to hear that you are enjoying the amazing sound quality of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Good Speaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker for one room, battery life is ok but not great. App works well but hard to sync to other Sony speakers u less they are the latest version
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TulsaMike, While we are glad to hear that you are happy with your new SRSXB43, we are sorry to hear that it did not meet all of your expectations. If you are experiencing difficulties with the party connect feature, please check our help guide link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741521.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Disappointed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device sounds great. But when you use it at full volume or even one level lower, it constantly disconnects from Bluetooth. If you use it at mid volume level or lower, it works fine. But there are instances, especially in outdoor space where you need full volume. Very disappointing. I found many updates online about this issue with no resolution.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi maldora, We are sorry to hear that you are experiencing issues with your SRSXB43 while playing at full volume. If the sound becomes low while in use, turn off the speaker.
Charge the built-in battery sufficiently.
You may also try the troubleshooting steps on our help guide link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741503.html
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite more substantial then expected but definitely worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi emtr3, Awesome! We are so glad to hear that you are happy with your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
- Pros mentioned:Sound quality
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker has decent noise and is perfect for outdoor patio listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Great to hear that, Ryan! Thanks for leaving us such a great review on the XB23! We truly appreciate you like the incredible audio quality and this speaker is great for outdoor patio listening. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Bass, Battery life, Sound quality
Big booming speaker you have been looking for
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of Bluetooth speakers so it is hard to get excited about them nowadays. This Sony speaker has actually impressed me. The speaker is a nice size, reminds me of a center channel speaker in a nice surround sound setup. It is also very heavy and feels solid. It has a nice cloth outer, with rubber on the sides and on buttons. The sides have sub woofers that you can feel move when the bass hits.I just really like the way it looks and feels. I powered it up and paired it in a matter of seconds and started listening. I played some hip hop right away and the bass is better sounding than any other Bluetooth speaker I have.I love it! The mid range and highs sound very crisp and clear, but I just love deep bass. I then installed the Sony Music app and had some fun. It does not do anything special, it lets you control some music apps through there like Pandora and Spotify. What really makes the app nice is that you can control the EQ and the LED lights. It is moderately fun to mess with the lights, I may shut them off to save battery when I use at home. But when people come by I am going to turn on the lights to show off. They pulsate with the music. It is not annoying like I thought it would be. It is subtle and almost therapeutic. This thing has a huge battery. I charged it on day one, and i am over a week later of almost every day use and it still have 70 percent. I have not been listening for hours non stop but just regularly here and there. I did sync it to my Firestick and let my daughter watch a movie outside on our projector with this speaker blasting the movie's sound. Plus all the other music and still going strong. You can even charge your devices via the USB port on the back. I have not done this yet, which is why the battery is still going strong, but this is a nice plus to have when outdoors. Overall I do not have one negative thing to say about this speaker. It is big, powerful, and looks great. You will have fun using it.
I would recommend this to a friend - Pros mentioned:Sound quality
LOVE IT!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it it’s really loud good for get togethers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreaC
, Thank you for choosing SOny! We are so glad to hear that you are enjoying your new speaker! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
- Pros mentioned:Sound quality
Amazing device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this device! Love the color and the quality of the sound! If you want quality go with this one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nivlan, Thank you for the 5-star rating! We're glad to hear you love the color and excellent sound quality of your XB43. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good and great mini party speaker and u can take it any where.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donjay, we're glad you are enjoying our product. The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! ~Earl
Bluetooth Sony Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality as always from Sony. Just the right weight and size. Enjoy very much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flaveaga, That's awesome! We're very happy to hear you appreciate the overall quality of your new Sony XB43. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Thanks for choosing Sony! -Sam
Sony SB speaker.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Sony speaker you say well yes it is. You are right. I bought this speaker because I have other Sony speaker but be careful because they don’t connect with older Sony speaker. Sony dose not tell you that.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, Glad to hear that you are happy with your new SRSXB43. For the party connect feature, please check our related article link: https://www.sony.com/electronics/support/articles/00191840. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Almost perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish the speaker would get a little bit louder and has more bass because of its size, everything is great and get it on sale not regular price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TurboJobo,
Thanks for sharing your review and experience with the SRSXB43. For volume concerns, turn up the volume of the speaker and the connected device. Make sure to charge the built-in battery sufficiently. The sound may become low in the following cases. This is not a malfunction.
-When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
-When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by the AC adaptor (supplied).
To give the speaker that extra bass boost, adjust the sound effects function of the speaker. Please refer to this link:
https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002800287.html
Additionally, you can use the equalizer function of the Sony Music Center app to tailor-fit the sound quality to your needs. For more information, refer to this link:
https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741525.html
Hope this improves your experience. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Speaker Model Number:
Issue:
Additional Information regarding your experience with your SRSXB43.
Deep, resonant sound elevates your favorite music with the XB43 wireless speaker. The newly designed X Balanced Speaker Unit gives the EXTRA BASS™ power of the XB43 a crisper, fuller sound and two new tweeters for clearer vocals. The IP67 waterproof, rustproof and dustproof design means you can listen anywhere, indoors or out, with up to 24 hours of battery life. Thanks for choosing Sony!
Regards,
-Ralph