Customer Ratings & Reviews
- Model:
- SRSXB43/B
- |
- SKU:
- 6412152
Customer reviews
Rating 4.7 out of 5 stars with 1695 reviews
(1,695 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the SRS-XB43 Portable Bluetooth Speaker's sound quality, battery life, and bass. Many also appreciate its lights, volume, and ease of use, along with its portability and water resistance. However, some customers find the speaker's weight to be a drawback. A few also mentioned concerns about the price and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing bass, sound quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item! Ive been using it for two years now and it is still going strong!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoLeCoLLeCtOr, Awesome! We are so glad to hear that you are enjoying your SRSXB43 for two years! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 2 out of 5 stars
Consumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When paired to Samsung 2020 55 in. 800 series TV sounds distorted and not so clear. Haven’t had time to have Geek squad check it out at Best Buy near my home. I have bad lungs and haven’t felt good enough to make and appointment.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, thank you for choosing and purchasing our SRSXB43 Portable Bluetooth Speaker. We are sorry to hear that you are experiencing issues with the audio being distorted and not clear. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try the steps indicated on this help guide link https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741503.html
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 2 out of 5 stars
Doesn’t last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker does not last even close to the 24 hours as advertised even with the party lights turned off your lucky to get 4 hours out of this thing.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Guss, We are sorry to hear that you are experiencing issues with your SRSXB43. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please check our guidelines of the Operating hours of the SRSXB43 on different modes.
About 24 hours
The volume level of the speaker is set to 31.
The lighting function is set to off.
The sound effect is set to STAMINA.
About 14 hours
The volume level of the speaker is set to 30.
The lighting function is set to on. (factory default settings)
The sound effect is set to EXTRA BASS. (factory default settings)
About 4 hours
The volume level of the speaker is set to maximum (50).
The lighting function is set to on. (factory default settings)
The sound effect is set to EXTRA BASS. (factory default settings)
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 5 out of 5 stars
Fanstastic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is among the best speakers ive ever owned. Its definitely a must-have!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayJay, Awesome! We are so glad to hear that you are happy with your purchase! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Sony wireless bt
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best bluetooth speakers sony came out with the colors are fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Illuminator, We are so glad to hear that you are enjoying the amazing features of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for somebody else and I found it on sale, it was a great buy and price
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi case,
Very nice! We're glad you like the speaker for its price. The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. Thank you for choosing Sony!
Regards,
David
Rated 2 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this because of how great the previous model was and man what a let down. Not much in the way of volume and the extra bass feature didn't add much of a punch. Took it back and found a better speaker for less
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mtor, Thank you for purchasing the SRSXB43. We value your opinion and we would like to apologize if our product did not meet your expectations. The XB43 is specifically designed for audio clarity while maintaining its dustproof and waterproof design (not an easy task).
We want you to be able to get the most out of your speaker.
Please make sure you have downloaded the Sony Music Center app.
Try out some of the preset sound settings and see what you like.
If all else fails, there is even an EQ for further fine-tuning.
You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. LDAC devices tend to sound the best.
If none of these things help, please contact Sony support at https://us.esupport.sony.com/support/s/service?language=en_US. We are here to help.
-Sam
Rated 5 out of 5 stars
Great Speaker!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be disappointed at all with this speaker!!!!! It’s great!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phatbaby, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Use Party Connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now have 4 of these, all connected using “Party Connect”. Awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi littlerock123, Awesome! We are so glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product in a good condition. Works perfect as expected as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patoo, Awesome! We are glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker was exactly what I was looking for. Great sound and quality.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HISHORTY, Awesome! We're extremely pleased to hear our XB43 EXTRA BASS™ Portable BLUETOOTH® Speaker perfectly matches your needs and expectations. Glad to know you like its incredible audio quality and overall features. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Recommend Sony - SRS - XB43
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Willing to get a second pair of speakers. My best purchase so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ulrich, we're glad you are enjoying our product. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing SONY. ~Earl
Rated 5 out of 5 stars
Great Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bluetooth speaker. I am very pleased with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkD, Thank you for choosing SOny! We are so glad to hear that you are enjoying your new speaker! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always have a good speakers but this one the extra bass is no really good
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pllocr7, Thank you for sharing your experience with your Sony portable Bluetooth speaker. You can always adjust the sound effects according to your preference. For more details, please visit the link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002800287.html. Despite your concern, we are glad that you still like your speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Great speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun! A little speaker of music goes a long way!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LS67, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Sony TV Bluetooth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband and he was to please with the quality of the speaker,
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Surfacego, Wow! We're glad that your husband loves the speaker quality. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my son and he absolutely loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blaze, Awesome! We are glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Tommy speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my homie Tommydawgdaddy!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duke, Awesome Gift! We are glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great sound from this medium size speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really impressed with this speaker from Sony. The XB43 delivers strong sound performance in a portable package plus adds in a few extra features to help get the party started. In the box is the speaker and a usb-c charging cable. The speaker also has USB port for charging other devices as well. Out of the box, this speaker pairs seamlessly with my Android, and can be controlled via the Sony Music Center app. As far as the actual speaker quality, the sound is impressive and the battery lasts a full week using it 3+ hours each day. There is enough speaker to power the full range from bass to treble without losing the audio integrity or sounding flat. The app allows you to control the range mix, as well as extra bass and the light show. In addition to sound control, the app provides a DJ option and light show selection. There are multiple options for lights from single color to "rave" that provides different light patterns and colors. Lastly there is a feature to connect multiple Sony speakers for a surround sound experience. I have used this speaker in the barn, beside the pool and out at the lake, so far I haven't damaged it from being splashed or wiped down with water to clean off the dirt. The only complaint I have is that there isn't a handle, and the speaker is a bit bulky and substantial (~6.5 lbs), to the point where I can't carry it with one hand unless I tuck it under my arm to support it fully. I'm not sure I'd recommend taking this hiking or anywhere you can't throw it in a bag to carry. That being said, it wasn't enough to remove a star, because the trade off is the amazing sound quality. I highly recommend for a versatile, take almost anywhere, speaker.
I would recommend this to a friend Rated 5 out of 5 stars
Best Present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my brother. He loves it. He says, best present he ever got
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beebee, we're glad your brother loves our product. The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! ~Earl










