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Customer reviews

Rating 4.7 out of 5 stars with 1695 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the SRS-XB43 Portable Bluetooth Speaker's sound quality, battery life, and bass. Many also appreciate its lights, volume, and ease of use, along with its portability and water resistance. However, some customers find the speaker's weight to be a drawback. A few also mentioned concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,695 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    A good deal at $150 on black friday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent bluetooth speaker. Nice rich sound with ample bass. The app based equalizer actually works like an equalizer should; cutting or boosting the desired frequency band. So many of the small electronics these days featuring an equalizer just don't get the implementation correct because they rely on poor DSP algorithms. Sony gets it right. My only complaint is the lights don't really sync with the music very well but they can be turned off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you for the 5-star rating! The all new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App.There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl Sony_US

  • Rated 1 out of 5 stars

    Cant get bluetooth to connect

    |
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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was great before i started having problems with it. Phone would not play audio even though it says it’s connected. Unpaired the speaker and tried to reconnect and couldn’t get the speaker to show up in my bluetooth. Returning it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanP, We are sorry to hear that you are experiencing issues with your SRSXB43. If you still have the speaker, we'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try deleting the pairing information on the mobile device, then pair them again. For more troubleshooting steps, please check our Help Guide link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741505.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Well worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best speaker I've owned in all aspects. The sound quality even rivals my wife's Bose Soundlink that was three times the price. I never expected it to sound as good as it does, and the battery just does not quit. I would prefer a lights-free option, however.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happyguy,

      You made the right choice with the Sony SRSXB43! We're glad that you like the sound quality and battery life of the speaker. We also appreciate your review about the lighting function. You do have the option to turn off this function. For more information, please refer to this link:

      https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741514.html

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Speaker Model Number:
      Issue:
      Additional Information regarding your experience with the SRSXB43.

      Deep, resonant sound elevates your favorite music with the XB43 wireless speaker. The newly designed X Balanced Speaker Unit gives the EXTRA BASS™ power of the XB43 a crisper, fuller sound and two new tweeters for clearer vocals. The IP67 waterproof, rustproof and dustproof design means you can listen anywhere, indoors or out, with up to 24 hours of battery life. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome speaker! I like better than Bose. Great bass. Can be used as a single and the sound is super. When paired with a 2nd Sony SRS-X33, the stereo sounds fills the room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ziggybob64, Awesome! We are so glad to hear that you are happy with your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect great audio for on the go, great Aesthetic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers. Easy to carry around, Great lighting and sounds incredible. The perfect speaker to carry on the go. My laptop speakers blew out and this speaker sounds so much better anyways and the aesthetics are perfect. I would definitely recommend this to a friend and already have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Typhoeuszombie,

      You made the right choice! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. Thank you for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IT'S STEREO NOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People of BestBuy I'm agreeing to do this survey and evaluation of my purchases of both SONY SRS-43XB Portable MP3 Speakers. I bought my first speaker in late June or early July. I was really empressed with the sound of such a small speaker. Upon exploring the Speaker stats that two SRS's will make them Stereo. SO. I PURCHASED A SECOND ONE, both from Best Buy. The first one was from a store here in Kansas City Mo.(Tiffiny Springs Shopping Center). I bought the second SRS, from YOU GUYS! I RECEIVED EXCELLENT turn-around time from both BEST BUY STORES! I REALLY LIKE THESE SPEAKERS. I was supprised there are Best Buy stores still around. (They closed a few of the local stores several years ago). I count myself lucky to have found this SECOND speaker so soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClassicHardRock,

      You made the right choice with the Sony SRSXB43! We're glad that you were provided with excellent customer service. It's also great that you are enjoying this amazing speaker. Deep, resonant sound elevates your favorite music with the XB43 wireless speaker. The newly designed X Balanced Speaker Unit gives the EXTRA BASS™ power of the XB43 a crisper, fuller sound and two new tweeters for clearer vocals. The IP67 waterproof, rustproof and dustproof design means you can listen anywhere, indoors or out, with up to 24 hours of battery life. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really impressed by this Sony speaker!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is fantastic. It has Smart AI CPU powered lights on the front of the unit that randomize to the beat of your music which is awesome!!!! The sound quality out of this unit rivals audiophile brand equipment such as B&O the bass is immersive and the trebles are true and rich. I recommend this speaker to a younger audience only; 13-35yrs old as it has 2 app softwares that power and control it and a great many buttons that older adults might find confusing and daunting. They also might hate that it tends to blast rather than be a mellow speaker, this could power a whole house easily. If you like metal rap goth electronica and hardcore music this is the speaker for you. If you listen to softer genres look elsewhere this will be like playing out of a guitar amp and will tend to hurt your ears. Overall its just what I wanted and then some!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelAmodio

      Thank you for the 5-star rating and we are glad you are happy with your purchase! The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is amazing great sound deep bass cool light show excellent eq settings can switch between deep bass and live sound which sounds like the music is all aroun you download the music center app buy this speaker you wont regret it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason58, Thank you for the 5-star rating! We are so glad to hear that you are happy with the amazing sound quality of your new SRSXB43 Speakers! Thank you for your awesome review and for the 5-star rating!

      -Carl Sony_US

  • Pros mentioned:
    Lights, Sound quality

    Rated 5 out of 5 stars

    Best speaker ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys this speaker will help you to take the party with u everywhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rana, Awesome! We are so glad to hear that you are happy with your new speaker! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for my husband and he uses it every day! We’ve been using this speaker for 4 years now and we love it. Great sound! great price! Great quality!!! I highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliciaM,
      Thank you for sharing your great experience with us! We're delighted to hear your satisfaction with the amazing sound quality and overall performance of your XB43 speaker. Thank you for your recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound for the right price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It packs a lot of punch for its size. Crisp, loud, good base. Would recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hadeepops, Great! Glad to hear that you are happy with the sound quality of your new SRSXB43 Speaker! The all-new XB43 is one of our absolute best-sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thank you so much for your purchase and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker and good sound Ítem it’s good for travel’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speaker! Awesome! Glad to hear that you found the perfect speaker for your travels! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exceptional sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and charge life on battery is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Honest,

      Awesome! We're glad you like the sound quality and battery performance of the speaker. The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. Thank you for choosing Sony!

      Regards.
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound, and it pairs easily with bluetooth devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodsound, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of the SRSXB43. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Buy it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy jbl or bose but decided to give sony a try because everybody talks highly of them. Although it doesnt have the same quality as the other brands its very good and close. I use this speaker daily, whether im outside or in the shower or in my room. Just recently I brought it to a pool party and everyone was very impressed. It gets plently loud and has enough bass. If you are on the fence about buying it, do it! Its become an everyday companion for me and i do not regret my purchase at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hunter, You've made an excellent choice! We're extremely delighted you are enjoying using your XB43 whether you're outside, by the pool, or in the shower or in your room. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good speaker had it already for 3 years and no issues at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarV,
      That's good to know! We're really glad that your investment with your XB43 speaker are worth it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony bluetooth speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far l read some comments looks like its perfect bluetooth speaker wireless so l buy two for me n other one for my daughter

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koreana, Awesome! We are so glad to hear that you are happy with your SRSXB43s! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable speaker sony never disappoints best quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chance,
      Thank you for your kind words! It always makes our day to hear that customers like you enjoy our product. Your patronage and satisfaction are what drives us to keep doing what we do. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Bass Sound!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth speaker is awesome! The sound is clear and the bass is phenomenal. I would highly recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FoMoCo62, Thank you for this awesome review! We're pleased you like the sound clarity and powerful bass of your new Sony XB43.  The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for a Christmas gift. He absolutely love it. Small but big sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mickey, These speakers are a great gift ideas! We're totally happy to hear your husband is enjoying the excellent audio quality of his new XB43 speaker. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thank you for your purchase and for sharing this awesome feedback! -Jess Sony_US