Customer Ratings & Reviews

Hi Ryan, Awesome! We are so glad to hear that you are happy with the sound quality of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl

Hi Warrior4963, Awesome! We're glad that you like the sound quality of your speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin

Hi Trinisbest, We are so glad to hear that you are happy with the sound quality, battery life and features of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl

Hi HowardBlandy11, Awesome! We're glad that you appreciate the sound of the XB43 EXTRA BASS™ Portable Wireless Speaker. The SRS-XB43 couples a deep, punchy bass with clear vocals for that music festival sound, plus flashing lights to help get the party started. Thanks for choosing Sony. Jay

Hi bassman, we're glad you like the sound quality and Bluetooth connectivity of our product. The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! ~Earl

Hi Spirited1, Thank you for the 5-star rating! Awesome Gift! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl

Hi DWinHouston, Awesome! We are glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl

Hi Jose, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality and bass of the SRSXB43. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl

Hi MONKS,
Thank you for your time writing this review! We're glad to hear you like long battery life of your XB43 Bluetooth speaker. We appreciate your feedback with regard the volume level of the unit. If you feel that the sound is low, we suggest to turn up the volume of the speaker and the connected device. Make sure that the speaker is charged sufficiently. For reference: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741503.html

The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks again for purchasing Sony! - Kris

Hi Xboxguy, Thank you for choosing and purchasing our SRSXB43 Portable Speakers. While we are glad to hear that you are happy with the sound quality of the speakers, we are sorry to hear that you are experiencing audio issues with the SRSXB43. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try these steps to troubleshoot the issue first.

There are some BLUETOOTH devices that can have the wireless playback quality changed. If your device is compatible with this function, select “Priority on stable connection (SBC)” over sound quality. For details, refer to the operating instructions supplied with the device.

Select “Priority on stable connection (SBC)” for the wireless playback quality of the speaker.

Bring the BLUETOOTH device closer to the speaker. If there is any obstacle between the speaker and the BLUETOOTH device, move it out of the way.

Check that the speaker has established BLUETOOTH connection with the BLUETOOTH device.

Pair the speaker and the BLUETOOTH device again.

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

Regards,
Carl

Hi CMH1, While we are glad to hear that you are happy with the sound quality and battery life of your new SRSXB43, we are sorry to hear that you are unable to turn off the lights on the speaker. For this please press and hold the BATT (battery)/LIGHT button behind the cap on the rear side of the speaker for about 3 seconds until the lighting function turns off/on. By pressing and holding the button for about 3 seconds again, the lighting function turns on/off again.

You may also check our help guide link for more information: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741514.html

I hope this helps!

Regards,
Carl

Hi ScubaSteve, This is a great birthday gift idea! We're glad to hear your son loves the product.  The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam

Hi LaVish, Glad to hear that you are happy with the sound quality of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl

Hi Bestbuyboy,

Very nice! We're glad you like the sound quality of the speaker. The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. We appreciate the recommendation and thank you for choosing Sony!

Regards,
David

Hi Phil, We are glad that you like the sound quality and features of your new speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin

Hi Rhino, Awesome! We're glad you like the powerful sound this unit delivers.  The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam

Hi pyro,

You made the right choice! We're glad that you like the sound quality of the speaker. Deep, resonant sound elevates your favorite music with the XB43 wireless speaker. The newly designed X Balanced Speaker Unit gives the EXTRA BASS™ power of the XB43 a crisper, fuller sound and two new tweeters for clearer vocals. The IP67 waterproof, rustproof and dustproof design means you can listen anywhere, indoors or out, with up to 24 hours of battery life. Thanks for choosing Sony!

-Ralph

Hi Ellen, Thank you for the 5-star rating! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl

Hi Mark! Thank you for your recommendation! We are so glad to hear that you are happy with the sound quality of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl

Hi Jmoney, We're glad to hear you're enjoying the lighting feature and the powerful sound it delivers! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam