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Customer Ratings & Reviews

$190.78

Customer reviews

Rating 4.7 out of 5 stars with 1746 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,746 reviews
  • Rated 5 out of 5 stars

    Blessings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product purchased said item for my daughter for Christmas two years ago today she still had it and loves it very much. Ty

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4Fia,

      You made the right choice! We're glad that your daughter is enjoying this amazing speaker. Deep, resonant sound elevates your favorite music with the XB43 wireless speaker. The newly designed X Balanced Speaker Unit gives the EXTRA BASS™ power of the XB43 a crisper, fuller sound and two new tweeters for clearer vocals. The IP67 waterproof, rustproof and dustproof design means you can listen anywhere, indoors or out, with up to 24 hours of battery life. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Bluetooth speaker, good sound battery last long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tater, Fantastic! Good to know you like the great sound and long-lasting battery life of your Sony XB43 speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    It ok lack of bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the 41 the bass was just not there for me the light are cool i give it that . it is heavy and big also my battery drained fast i got about 8 hour so i took it back and got a jbl instead

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajmoesch, Thank you for the feedback on your experience with your SRSXB43. The XB43 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. That being said the XB43 also gets very loud for its size and audio precision.
      We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your XB43 and maximize the volume to your liking. There is even an EQ.

      Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).

      Then Increase the volume level of the wireless speaker and source devices.
      You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
      If none of these things help, please contact Sony support. We are here to help.
      -Sam Sony_US

  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this product. Definitely my expections with quality, and shipping. Appreciate the stellar customer service as well. V/r Albert

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ALMA, Thank you for sharing such an excellent shopping experience. We are extremely pleased it suits your needs and expectations! It's good to know you appreciate the quality and overall performance of your new speaker. At Sony we strive to put forward the best possible products for our customers. The SRS-XB43 couples deep, punchy bass with clear vocals for that music-festival sound, plus flashing lights to help get the party started. If you haven't yet, downloading the Music Center app allows you to select your favorite playlists, cue the next song, or change lighting patterns and sound modes of the unit- this will surely enhance your experience! Thank you so much for purchasing our XB43 and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and cool light show on speaker

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dpala, we're glad you like the sound quality of our product. The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best sound and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony best portable bluetooth speaker. Love it. Easy App control to configure Sound Light Battery Design Material This is a second speaker at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomePhoneBillsAreGone, Thank you for the 5-star rating! Glad to hear that you are happy with the overall performance of the SRSXB43! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Mr serrano

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encantó a la hora de hacer comidas en casa siempre hay música en casa

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Normis74, The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Rated 4 out of 5 stars

    Clean sound. Fun light show.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is crisp.. Just set your expectations in regards to bass. It is not going to be a real thumper, Light show is fun.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBBBBBBass, Thank you for the great review! We're glad you like the crisp and clean audio quality of your new Sony XB43 speaker. To make sure you are getting the most out of your new purchase and to enhance the bass response, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker.  The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    LOVE IT !!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to be critical. I however believe for price that I paid [$120 off] there is nothing that I can complain about. 1. Solid Brand name. 2' Fantastic price that I otherwise I couldn't afford' 3' Had Sony products all my 68 years 4. Wired [jack] and Wireless 5. The greatest sound that my money could buy 6. LOVE IT !!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi strictlybusiness2nd, Awesome! We're thrilled to hear that you are enjoying your Bluetooth Speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Still working great. I bought back in 2021

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DocNarsMJ,
      Thank you for sharing your great experience with us! We're glad to hear your satisfaction with your Sony speaker. We always strive to deliver the best quality with our products. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. The sound is great and the link function can turn multiple speakers into a party.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pawny, Awesome! We're thrilled to hear that you like the sound quality and features of your new TV. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker! Fits great in my work truck. Has built-in mic to answer phone calls. Perfect for what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Starhigh, Perfect! We're glad that you are satisfied with the speakers. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Thank you best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my best speakers that I will buy over and over again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Abel's speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I TRULY CAN HONESTLY SAY THIS SPEAKER NOT QUITE MET MY EXPECTATIONS. I THOUGHT THE EMITTING SOUND WOULD EXCEED ITS CURRENT OUTPUT. OTHERWISE, THE PRODUCT IS PRETTY MUCH A GOOD SPEAKER.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slimmie11, We regret to hear that your new Sony speaker did not quite meet your expectation. Please make sure the unit has the latest firmware by performing a software update: https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb43/downloads. The updates will improve the general performance of the unit and resove any possible software related issues. We also suggest updating the Sony | Music Center installed on your smartphone or tablet. Despite your concern, we are happy that you still like the speaker.  The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a delight to hear Sony sound outputs. I bought it while on sale. What a great deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LiftedA, Thank you for choosing Sony. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Rated 3 out of 5 stars

    This is average I’ll say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it arrived it was very good I like it but know is just not good cause it needs to charge more aften very sad but the sound looks good so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberDH,

      We're glad that you like the sound quality of the speaker. It's unfortunate that you are not having a complete experience because of the battery life. Battery life may vary depending on the settings and conditions of use. Please refer to this link for more information ("Built-in battery life"):

      https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741481.html

      Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Speaker Model Number:
      Issue:
      Additional Information regarding your experience with your SRSXB43.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker for my use. Have paired two of these together. Connection is seamless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug, We are so glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice Quality Sound, Good Bass, Long Battery Life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SRS-XB43 was easy to set up, 30 seconds after taking it out of the box it was playing music thanks to NFC. The sound quality on this speaker quite nice -- music sounds great, truly has extra bass, the sound is not 'tinny' like a prior Sony Bluetooth speaker had been, which restored my faith in the Sony brand of speakers. The lighting effect were pretty cool both on sides (color) and the speakers (white). The music center app detected the speaker right away, no re-pairing of bluetooth was required, at least on my Android phone. The battery life I'm sure varies depending on things like volume and light usage, but even getting close to 24 hours means I can charge it once and use it all day without thinking about the charge. As per it being waterproof, I am sitting here in my bathing suit, but I'm not inclined to throw the speaker in the pool for no particular reason. I can safely say this speaker is worth the purchase, we've been enjoying it in our back yard for a couple hours already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for me I just love good sound easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlosms30, Amazing! We're glad that you like the sound and ease of use. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    ok for most

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unit was loud but lacked good sound, it was at a great price, but I rather have great sound than loud sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarioA, Thank you for your honest review. We appreciate your input with our SRSXB43 Bluetooth speaker. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US