Customer Ratings & Reviews
- Model:
- SRSXB43/L
- |
- SKU:
- 12513195
Customer reviews
Rating 4.7 out of 5 stars with 1746 reviews
(1,746 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I have made without a doubt I recommend it 100%
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CiriloC, You've made an excellent choice! We are truly happy to hear your purchase went well and you are very pleased with its exceptional audio quality and overall features. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Super quality sound and looks great too!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to bluetooth connect to an Amazon Family Show and computer. It really kicks out and the color changing lights give it a fun and interesting look. Great for a backyard pool party and outdoor movie night with the projector.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techishmom, Awesome! We are so glad to hear that you are happy with your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
La mejo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best horn there is. You take the party wherever you go... It was a great gift for my son this Christmas.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richie, Thank you for the 5-star rating! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl
Rated 5 out of 5 stars
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Staff helped me pick the best speaker available and i was happy with the purchase.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Great service! Good to know that you are happy with your purchase. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin
Rated 4 out of 5 stars
Overall the speaker sounds great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem I've had with this Speaker is the Bluetooth pairing. Once you get a device paired with it; they stay paired ok. But; getting a new device paired with the speaker can be challenging.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jljdex, Thank you for the feedback on your experience with your SRSXB43 speaker. If you're having difficulties pairing a second or subsequent device, please follow the step by step procedure on this link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741485.html. Hope this helps!
And to make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony Speaker.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this speaker. I bought it for my husband for Christmas, which we both enjoy. Glad I made this purchase.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonySpeaker, Thank you for the 5-star rating! Glad to hear that you are happy with your newly purchased SRSXB43! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl
Rated 4 out of 5 stars
Bluetooth speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds easy to set up long battery life worth the price
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenN! Awesome! We are so glad to hear that you are enjoying your new speaker! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product isn't too bad it's not as loud as I had hoped but it's definitely a rugged speaker
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good, Thank you for the awesome review! We're glad you like the rugged design of your new speaker. We want you to be able to get the most out of your speaker.
Please make sure you have downloaded the Sony Music Center app.
Try out some of the preset sound settings and see what you like.
If all else fails, there is even an EQ for further fine-tuning.
Also, ensure you have charged the XB43 fully, and power the speaker off and then back on.
If the speaker gets to low it will limit the volume output to save the speaker from damage.
You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission. LDAC devices tend to sound the best.
Regards,
Sam
Rated 5 out of 5 stars
Wondeful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Just make sure to install the Sony App on your phone and upgrade the firmware of the speaker.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nima,
Awesome! We are glad you love the speaker. The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. Thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
Sony Bluetooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but the only annoying thing is that it shuts off after so long. You have to press the on/off button to reconnect Bluetooth. Besides that it’s great!
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello dwnoll, We are regret to hear you are having an issue with your Sony portable speaker. If no operation on the speaker for about 15 minutes and the Auto power off (Auto Standby) function is set to ON, the speaker turns off automatically. Check this link for more details: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741484.html. Despite this concern, we are glad that the unit works well for you. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Rated 4 out of 5 stars
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new speaker is a little heavier, but is reflected in the best sound compared to the previous XB41 model
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Taupe
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabrielc, Thank you for purchasing the Sony XB43. We appreciate the feedback regarding the weight of the unit. The weight is due to the all-new X-Balance speaker design, and 2 new tweeters. We also kept the speaker waterproof and dustproof like the XB41, but the XB43 is shockproof as well. Oh, and even though we added more speakers, your XB43 still has up to 24hours of battery life. All of these things add up to our best sounding portable speaker to date, that can basically go anywhere you want to go. Thanks for choosing Sony! -Sam
Rated 2 out of 5 stars
Good for intimate settings
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is nice, Bass is nice; when music is low. The speaker isn't loud at all. Sound in the store is deceiving. It gets the job done when in small settings. I do not recommend you use at a party, pool, or beach. Others talking over and open space is a downer. In the end I think I may have saved an extra $100 and gone with the JBL.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, We are sorry to hear that the SRSXB43 did not meet your expectations when it comes to the volume level. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try and turn up the volume of the speaker and the connected device and pair the speaker and the BLUETOOTH device again.
Also, the sound may become low when the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only. Also, when the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by the AC adaptor (supplied).
If the sound becomes low while in use, turn off the speaker and charge the built-in battery sufficiently.
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 5 out of 5 stars
Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing with great sound quality inside and outside
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brewer908, We're glad that you like the sound quality of your speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin
Rated 3 out of 5 stars
A good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Bluetooth stereo system as a birthday gift and the recipient was pleasantly pleased. I would recommend getting this item on sale.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Park5, This is a great birthday gift idea! We're glad to hear that the person who received it is happy with the product. To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great speaker for it's price!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this speaker, and Oh. My. God, it sounds awesome!! I would highly recommend it to someone!!
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bassy, We are thrilled that you like the sound quality of your new Sony portable speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. Thank you for choosing Sony! -Vincent
Rated 5 out of 5 stars
Not very loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the speaker. The volume is not that high but it is ok for my PC. Good quality
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hugo1, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of your new SRSXB43. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Solid Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The SRS XB43 is Sony’s newest large-but-portable Bluetooth speaker. It replaces the prior XB41 model (there is no XB42). Sony also has released the XB33 and XB23 which are midsized and compact, respectively. PROs • New in this model are dual tweeters. This is a much appreciated upgrade, and adds crisp vocals to the excellent bass. The tweeters deliver nice clarity to high frequency sounds instead of making them sound muffled or tinny. This is the number one reason to put this speaker on your short list, or consider upgrading if you have the XB41. • Allows two simultaneous Bluetooth connections without having to switch manually. When you play sound from one device, it automatically pauses the other sound from the other device. In my case, I use the speaker with both a desktop and a mobile phone, so it’s extremely convenient to not have to fiddle with settings. • Has an input microphone so that it can be used as a speakerphone when paired to your mobile phone. • Devices can be plugged in via an audio cable (stereo mini jack). Bluetooth input will not work while an audio cable is plugged in, except for phone calls. • Quick access button on top to switch between Extra Bass and Live Sound. Both settings are great depending on what you’re listen to. Further sound customization is also possible via the Sony Music Center app. • Can charge your phone when the phone is plugged into the standard USB port, which serves as a DC out only. • Waterproof IPX7 (salt water resistant), and dust proof IPX6. • 24 hour battery life, but only if in Stamina mode, which turns off extra bass and lights. Up to 14 hours with extra bass turned on. Of course, loud playback volume and lights reduce that max. CONs • It’s heavier and bigger than the prior model. While it’s still portable in size, at 6.5 pounds, it will certainly add weight. • Speakerphone functionality only works if one Bluetooth is paired with it. Not sure if that’s a deficiency in the Bluetooth standard or Sony’s engineering, but I do wish I could still use it as a speakerphone even when two devices are connected to it. • Though water- and dust- proof, it’s not shockproof like the XB33 and XB23 models, so don’t drop it. OTHER • Passive radiators have been moved to the side from the front like in the XB41. This follows the trend of other manufacturers, and it may or may not affect sound quality depending on where you place the speaker. • Charges via a USB-C port input. • The paper manual is sparse. For detailed instructions and features, see Sony’s help page at https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741512.html This is a terrific Bluetooth speaker, and the new tweeters have stepped up the sound. It should certainly be on your shortlist.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendRated 5 out of 5 stars
Boom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker! It dies everything advertised. The RGB lighting is cool
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayfro303, Good to hear that you are enjoying the features of your new speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
:)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker Good speaker Good speaker Good speaker Good speaker Good speaker
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javi, We are glad that you are happy with your purchase of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
Bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new bluetooth speaker because old one was too small and not loud enough for my taste..
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdunny, Awesome! We are glad that you are happy with your purchase. The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. Thank you for choosing Sony! -Carl








