Customer Ratings & Reviews
- Model:
- SRSXB43/C
- |
- SKU:
- 6412156
Customer reviews
Rating 4.7 out of 5 stars with 1746 reviews
(1,746 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the SRS-XB43 Portable Bluetooth Speaker's sound quality, battery life, and bass. Many also appreciate its lights, volume, and ease of use, along with its portability and water resistance. However, some customers find the speaker's weight to be a drawback. A few also mentioned concerns about the price and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
Rated 5 out of 5 stars
Love the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a small home speaker for the house. I loved the look and the lights. When I got it hooked up I couldn’t believe the sound. It is very clear and love the bass.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyE, Great! We're glad that you are enjoying the audio quality of your new speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Great sound speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Great product! My daughter loves her gift!
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bluetoothspeaker, This is an excellent gift idea! We're very happy to hear your daughter loves it. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
- Pros mentioned:Lights
Rated 2 out of 5 stars
Looks awesome sounds ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the way the bass sounded it was almost completely missing. Even though it’s supposed to be Extra Bass. The Live button did enhance the sound of the music but not significantly. I did like the speakers looks very solid appearance and the light show how it goes with the beat but I was not happy with the sound.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raidernan91, We appreciate your feedback and we regret to hear about your experience with the way the bass sounded. The XB43 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. That being said the XB43 also gets very loud for its size and audio precision.
We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine-tune your XB43 and maximize the volume to your liking. There is even an EQ.
Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).
Then Increase the volume level of the wireless speaker and source devices.
You may also find different devices will perform better than others, as will different apps due to different types of audio compression and transmission.
If none of these things help, please contact Sony support at [email protected]. We are here to help.
Sincerely,
-Sam
Rated 4 out of 5 stars
Nice box
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound. Using mine mostly for TV. Just wish it had a remote for on/off.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KnarfEK,
Thank you for the review. We're glad you like the sound quality of the speaker for your television. The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Perfect Gift!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My MOM loves It!!!it was a perfect gift for my mom
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adriel2, This is a great gift idea! We're thrilled to hear your mom loves it.The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Bluetooth speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker Great, awesome Good value for quality
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Consumer, We're glad to hear you feel that the XB43 is worth its price! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
A great speaker in my opinion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it that was exactly what I was looking for.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eblake, Thank you for the 5-star rating! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl
Rated 5 out of 5 stars
Comparable to JBL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker if you need to connect to make calls.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred, Thank you for the 5-star rating! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl
Rated 4 out of 5 stars
Great speaker so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for when we are hanging outside. I wish the volume was a little louder.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sparty, Thanks for choosing and purchasing our product. We're sorry to hear that the volume isn't as loud as you expect it to be. Please follow this link to isolate the issue: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741503.html?search=low%20volume If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! -Craig
Rated 5 out of 5 stars
Awesome speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker Sony really stepped it up on this one!!!
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AKM11, We are so happy to heat that! Thank you for sharing your positive feedback on your new SRSXB43. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! Sam
Rated 4 out of 5 stars
Sony portable speaker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice speaker. If you want a little crisper audio, you might want to upgrade.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Susan,
Thank you for an amazing review! We're glad to hear you like your new Bluetooth speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! - Kris
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Sony's speaker chaining - horrible - don't buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're expecting to chain this speaker with other Sony speakers, this will not work. I should have checked first, but I naively thought I'd be fine. I'll be returning this speaker and selling the other one I have. Horrible customer experience.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn,
We appreciate your feedback about not being able to connect to older models.
We really wanted to knock the XB43 out of the park, and upgraded the Bluetooth chipset in the new models for a better and more powerful connection than ever.
We do understand that is a challenge to customers who have older models and apologize for the inconvenience.
The XB43 still has a Party Connect function that is capable of connecting to these compatible models: SRS-XB43, SRS-XB33, SRS-XB23. And you can pair it with up to 100 devices in total. If you do pick up more, make sure you use the Sony Music Center App so you can control them properly.
Thank you again for your feedback, and thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
work it out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great base and clear sound in this bluetooth speaker .we use it in our workout room .it is pretty awesome .we would buy again
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi colors, Great choice! We are so glad to hear that you are happy with the sound quality of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 4 out of 5 stars
Good sound for a small device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good speaker. No complaints. Decent sound. Apps are working fine with the speaker.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi djbubu,
Awesome! We're glad that you are having a great time using this amazing speaker. Deep, resonant sound elevates your favorite music with the XB43 wireless speaker. The newly designed X Balanced Speaker Unit gives the EXTRA BASS™ power of the XB43 a crisper, fuller sound and two new tweeters for clearer vocals. The IP67 waterproof, rustproof and dustproof design means you can listen anywhere, indoors or out, with up to 24 hours of battery life. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the beach this summer and absolutely love it!!! Sound quality is amazing and the led lights make it so much fun!
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alastrapes, You've made an excellent choice! We are truly happy to hear your purchase went well and you are very pleased with its exceptional audio quality, lighting feature, and overall performance of the speaker. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Volume
Rated 5 out of 5 stars
Fun on the boat
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we go out on our boat, the speakers on the boat don’t get loud enough. With this speaker, we play songs from our phones and it’s plenty loud!
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Light Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erica, Awesome! We're glad that you’re enjoying the XB43 EXTRA BASS™ Portable Wireless Speaker. The SRS-XB43 has been engineered to deliver an irresistible blend of deep, resonant bass, and clear, natural vocals. The X-Balanced Speaker Unit isn’t the only reason the SRS-XB43 sounds so good – inside, you’ll find a range of high-performance audio technologies. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Bluetooth speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought a speaker so small have such good clarity and base to it great purchase perfect to listen to music on
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeriD, Awesome! We are so glad to hear that you are happy with your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl
Rated 5 out of 5 stars
You won't regret this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent a lot of time debating which speaker to buy. Finally decided on this one in Taupe color. Best Decision I have made on waterproof speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Immanuel,
You made the right choice! We're glad you like the speaker. The SRS-XB43 wireless speaker blends deep, punchy bass with clear vocals for that signature festival sound. It's durable and easy to use, too, so you and your friends can focus on enjoying the party. Thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall all good speaker, not very loud but serves the purpose.
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User, We appreciate your time sharing your review with the XB43 EXTRA BASS™ Portable Wireless Speaker. Enjoy deep, punchy sound wherever you like with your EXTRA BASS™ speaker. Dual passive radiators work together with the 2-way speaker system to enhance low-end tones, giving bass a boost. Thanks for choosing Sony. Jay
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing sound quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite speaker I use it everyday. I got it to replace a different older speaker and I’m glad I got this one
This review is from Sony - SRS-XB43 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bianca, Awesome! We are so glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl








