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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 1746 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the SRS-XB43 Portable Bluetooth Speaker's sound quality, battery life, and bass. Many also appreciate its lights, volume, and ease of use, along with its portability and water resistance. However, some customers find the speaker's weight to be a drawback. A few also mentioned concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,746 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work! I love it Great sounds and does what I need it to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aj88, Awesome! We are glad to hear that you are enjoying your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing will recommend to anyone so easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akotatijoan, Thank you for the 4-star rating! Glad to hear that you are happy with the overall performance of the SRSXB43! The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is loud and sound like a big speaker. My son could not believe where the music was coming from. He was like WOW!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Uticstic, Thank you for this amazing review! Good to know that you and your son are enjoying the powerful sound it delivers. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    made another choce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned it the over all sound quality verses the cost wasn't worth it.my JBL ! HAS a much better sound and a lot cheaper

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pearl2007, We regret to hear that the unit had to be returned. We value your opinion and we would like to apologize if our product did not meet your expectations.

      The XB43 is specifically designed for audio clarity in order to bring the artist’s intent to life.

      We understand this may differ from what you are used to hearing, and we have installed some tools to ensure you get the sound you want to hear.

      Here are some steps to ensure you are getting the most out of the speaker:
      Downloaded the Sony Music Center app.
      There you will find different sound profiles to choose from and there is even an EQ for further fine tuning.

      As always we are here to help, if you ever have any issues with our products please reach out!

      Thank you for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio performance is roughly what you’d expect from a speaker this size.Better sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bheem, we're glad you like the sound quality of our product. The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pool party

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable speaker. It last up to 8 hrs and used for pool parties and beach outings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyspeaker, Great! Glad to hear that you are enjoying your SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound ballance. Gteat sound balance. Great sound nallance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamM, Awesome! We are so glad to hear that you are enjoying the amazing sound quality of your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound I like it i had xb41 now I brought xb43

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notreallygoorformymoney, We are happy that you like your Sony portable speaker. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device sounds great. But when you use it at full volume or even one level lower, it constantly disconnects from Bluetooth. If you use it at mid volume level or lower, it works fine. But there are instances, especially in outdoor space where you need full volume. Very disappointing. I found many updates online about this issue with no resolution.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi maldora, We are sorry to hear that you are experiencing issues with your SRSXB43 while playing at full volume. If the sound becomes low while in use, turn off the speaker.
      Charge the built-in battery sufficiently.

      You may also try the troubleshooting steps on our help guide link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741503.html

      Should you need further assistance, please contact us for help.

      Please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my son. He loved it! It has great sound and the various light effects are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trybe, This is an amazing Christmas gift! We're glad to hear that your son loves it. And good to know he's enjoying the great sound quality and lighting effects of the speaker.  The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Good Speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker for one room, battery life is ok but not great. App works well but hard to sync to other Sony speakers u less they are the latest version

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TulsaMike, While we are glad to hear that you are happy with your new SRSXB43, we are sorry to hear that it did not meet all of your expectations. If you are experiencing difficulties with the party connect feature, please check our help guide link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741521.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite more substantial then expected but definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi emtr3, Awesome! We are so glad to hear that you are happy with your new SRSXB43! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has decent noise and is perfect for outdoor patio listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great to hear that, Ryan! Thanks for leaving us such a great review on the XB23! We truly appreciate you like the incredible audio quality and this speaker is great for outdoor patio listening. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it it’s really loud good for get togethers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreaC
      , Thank you for choosing SOny! We are so glad to hear that you are enjoying your new speaker! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good and great mini party speaker and u can take it any where.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donjay, we're glad you are enjoying our product. The SRS-XB43 features EXTRA BASS for deep, punchy sound, and its battery can last up to 24 hours. It is waterproof and saltwater resistant for your peace of mind. Bring your house party to life with our LIVE SOUND mode at the touch of a button on top of your XB43, creating a three-dimensional sound experience. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Big booming speaker you have been looking for

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of Bluetooth speakers so it is hard to get excited about them nowadays. This Sony speaker has actually impressed me. The speaker is a nice size, reminds me of a center channel speaker in a nice surround sound setup. It is also very heavy and feels solid. It has a nice cloth outer, with rubber on the sides and on buttons. The sides have sub woofers that you can feel move when the bass hits.I just really like the way it looks and feels. I powered it up and paired it in a matter of seconds and started listening. I played some hip hop right away and the bass is better sounding than any other Bluetooth speaker I have.I love it! The mid range and highs sound very crisp and clear, but I just love deep bass. I then installed the Sony Music app and had some fun. It does not do anything special, it lets you control some music apps through there like Pandora and Spotify. What really makes the app nice is that you can control the EQ and the LED lights. It is moderately fun to mess with the lights, I may shut them off to save battery when I use at home. But when people come by I am going to turn on the lights to show off. They pulsate with the music. It is not annoying like I thought it would be. It is subtle and almost therapeutic. This thing has a huge battery. I charged it on day one, and i am over a week later of almost every day use and it still have 70 percent. I have not been listening for hours non stop but just regularly here and there. I did sync it to my Firestick and let my daughter watch a movie outside on our projector with this speaker blasting the movie's sound. Plus all the other music and still going strong. You can even charge your devices via the USB port on the back. I have not done this yet, which is why the battery is still going strong, but this is a nice plus to have when outdoors. Overall I do not have one negative thing to say about this speaker. It is big, powerful, and looks great. You will have fun using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Sony Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality as always from Sony. Just the right weight and size. Enjoy very much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flaveaga, That's awesome! We're very happy to hear you appreciate the overall quality of your new Sony XB43. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Sony SB speaker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Sony speaker you say well yes it is. You are right. I bought this speaker because I have other Sony speaker but be careful because they don’t connect with older Sony speaker. Sony dose not tell you that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick, Glad to hear that you are happy with your new SRSXB43. For the party connect feature, please check our related article link: https://www.sony.com/electronics/support/articles/00191840. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device! Love the color and the quality of the sound! If you want quality go with this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nivlan, Thank you for the 5-star rating! We're glad to hear you love the color and excellent sound quality of your XB43. The all-new XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony speakers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice blue tooth speakers easy to use good sound love it

    I would recommend this to a friend