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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 1746 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the SRS-XB43 Portable Bluetooth Speaker's sound quality, battery life, and bass. Many also appreciate its lights, volume, and ease of use, along with its portability and water resistance. However, some customers find the speaker's weight to be a drawback. A few also mentioned concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,746 of 1,746 reviews
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth speaker, only problem is I have to connect via cord to complete connection. I was hoping for wireless connect because my phone is wireless Bluetooth connect only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! We are so glad to hear that you are happy with your new Speaker! The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Bluetooth Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my 17 year old Grandson and he LOVES it. Shoot i LOVE it. It's really dope!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandmaisbomb, Wow! This is a great gift idea! We're pleased to hear you grandson loves his new Sony portable speaker. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Can you connect it to your TV for surround sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just would like to know if you can connect it to your TV for surround sound. Has anybody had any experience with this yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigDaddyd, Thank you for choosing Sony. Although you can pair your SRSXB43 to TVs that support Bluetooth A2DP, unfortunately, it would not be a surround sound audio. The XB43 is one of our absolute best sounding portable speakers due to the X-balance design and tweeters now housed in this unit. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. -Carl Sony_US

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Stay with JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound low battery doesnt last as long as JBL very heavy for portable

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the sound and battery of your SONY unit. For sound issues, please follow this link:

      https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741503.html?search=low%20sound%20level

      We want to make sure you are getting the most out of your purchase and its battery life. If you have not done so, please download the Sony Music Center App. Here you will find all sorts of useful tools for controlling your SRSXB43, and getting the most out of your battery.

      BATTERY LIFE SETTINGS
      Approx. 24 hours (STAMINA mode/The lighting function is set to off/Volume at 31)
      Approx. 14 hours (EXTRA BASS on/The lighting function is set to on/Volume at 30)

      That being said, just like any other battery-operated speaker, the actual performance time may vary due to the volume, songs played, the surrounding temperature, and usage conditions.

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 2 out of 5 stars

    Is not loud enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im sorry but for a new version i was expecting more from sony.Money wise is not worth it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandungero702,

      We regret to hear about your experience with the XB43. The XB43 is specifically designed for audio clarity throughout it's volume range. This is something our music loving customers appreciate most. That being said the XB43 also gets very loud for it's size and audio precision.

      We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools to fine tune your XB43 and maximize the volume to your liking. There is even an EQ.

      Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).

      Then Increase the volume level of the wireless speaker and source devices.

      You may also find different devices will preform better than others, as will different apps due to different types of audio compression and transmission.

      If none of these things help, please contact Sony support. We are here to help.

      -Sam Sony_US

  • Rated 1 out of 5 stars

    Not buying -_-

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t connect with older models? Really sony? Bad move.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, We appreciate your feedback about not being able to connect to older models. We really wanted to knock the XB43 out of the park, and upgraded the Bluetooth chip set in the new models for a better and more powerful connection than ever. We do understand that is a challenge to customer who have older models, and apologize for the inconvenience. The XB43 still has a Party Connect function that is capable of connecting to these compatible models: SRS-XB43, SRS-XB33, SRS-XB23. And you can pair it with up to 100 devices in total. IF you do pick up more, make sure you use the Sony Music Center App so you can control them properly. Thank you again for your feedback, and thank you for choosing Sony!

      Regards,
      -Sam Sony_US