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Customer Ratings & Reviews

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The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 197 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the SRSNS7 Wireless Neckband Speaker's sound quality and comfortable fit, citing long battery life and lightweight design as additional pluses. Many appreciate its ease of use and Bluetooth connectivity, enabling convenient use with TVs and other devices. While some users noted the bass could be improved, the overall positive feedback highlights its value for various listening scenarios. The Dolby Atmos compatibility is also a significant draw for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 197 reviews
  • Rated 5 out of 5 stars

    I love my Sony neckband speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work at a company that doesn’t allow you to had anything in your ears. This Sony neckband speaker was an excellent purchase. I can hear my music and not disturb anyone around me. Thank you Sony and Best Buy i love my Sony neckband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Jordan! We're truly glad this wireless neckband speaker creates atmospheric personal theater that surrounds you for a whole new way of listening. Your assessment is spot on! With an open-ear design you can watch and listen away from your device while still being aware of what's going on around you and if you want your personal speaker without disturbing other people around you too much. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 4 out of 5 stars

    My Sony Wireless Neck Band Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Wireless Neck band works great It really helps my husband who is hard of hearing and eliminates the TV Volume from being at 50. I recommend this device and plan on buying another one very soon for my other room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LumindaH, we're glad you and your husband are enjoying our product! The SRS-NS7 Wireless Neckband Speaker uses Sony’s 360 Spatial Sound Personalizer technology to envelop you in the rich audio of your favorite shows and movies, while being unobtrusive to others in your home. Get up to 12 hours of battery life, suitable for binge-watching that hit show or critically acclaimed movie series. Quick charging gives you up to 60 minutes of playback on a 10-minute charge. And a flexible band on the back of the speaker helps you find the perfect fit for you, giving you total comfort while enjoying your entertainment. We also appreciate your feedback regarding its weight. This can help us improve in the future. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great for apartments. The dolby atmos is perfect. I highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Very nice! We appreciate the recommendation. No need to worry about battery life when binge watching. With up to 12 hours of power and up to 5 hours at maximum volume, the longest movies and TV shows just keep on playing.Also, with a flexible and ergonomic design that fits securely around your neck, this wearable wireless speaker provides hours of comfortable viewing of movies, TV shows and concerts. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sonys wearable speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great sound. It can great extremely loud. It broke less than 2 months after I purchased it. I should of gotten the extra warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Surround indeed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music on this thing is awesome, the surround sound beats anything else. Good on movies too. Bass is ok but could be better. Im never using TV speakers again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome! Thanks for commenting, RudyR! We are happy to hear you are enjoying the amazing sound quality of our SRS-NS7 Wireless Neckband Speaker. We appreciate your input with the bass sound quality. For bass sound, this usually depends on the source that you're playing and audio device that you are using. While we are not sure what brand/model of audio device you have this Wireless Neckband Speaker connected to, you may try performing the troubleshooting steps using these articles to isolate the problem:
      https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432528.html
      Customize equalizer settings - https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432565.html

      The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speakers for listening and for talking and can be concealed under my hoodie very good idea for jobs not in the rain and hikes the battery is amazing and it gets very loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Diezzel! We are happy that you love your new SRS-NS7 Wireless Neckband Speaker and that you are satisfied with its amazing sound quality & long-lasting battery life. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I like that it goes around the neck comfortably.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, REG20! We're glad you like your new neckband speaker. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 4 out of 5 stars

    It's alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a whole week but end up returning it. Not because it's bad but the price is just to much for what it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DANONENO, While we are glad that you like most of the features of your SRS-NS7, it's unfortunate that the unit had to be returned. We appreciate the feedback around the pricing of our SRS-NS7 Wireless Neckband Speaker. It is worth considering what you are getting and ultimately, the value proposition of the NS7 depends on you priorities. This wireless neckband speaker creates atmospheric personal theater that surrounds you for a whole new way of listening. Not to mention it really do sound incredible and is also more comfortable than most headsets for long listening sessions. We hope you will consider Sony again in a future purchase. Thank you for the feedback. -Jess Sony_US

  • Rated 5 out of 5 stars

    Comfortable and High-Quality Audio Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to use the Sony Headband, and I must say it has been a pleasant addition to my audio gear collection. Sony, known for its commitment to quality, has not disappointed with this headband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eskg,

      Amazing! We are truly happy to hear your satisfaction with the exceptional sound, very comfortable fit design, and superb quality of our SRS-NS7 Wireless Neckband Speaker. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices.

      Thank you very much for the perfect star review and for commending Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little challenging to get set up but once set up thede work great. Turn on the headphones, turn on the TV and connection is almost immediate. Now my wife can watch tv late at night in the living room without waking me up in the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug, We are sorry you had a little issue setting it up but it's good to hear it worked great. It's nice that you like your new Sony SRS-NS7 wireless neckband speakers. You’ll enjoy a sound experience that’s optimized for you, with the Sony | 360 Spatial Sound Personalizer app of your new neckband speaker. This wireless neckband speaker creates atmospheric personal cinema that surrounds you for a whole new way of listening. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset to watch movies and play games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, enveloping sound surrounds you when wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice different speaker with some problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is of good construction and sound is as advertised. Getting it to work with different sources was a problem and returned

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FieldMarshal, we're glad you like the sound quality of our product. We're sorry to hear that you had returned your SONY unit. It is recommended to check this link when having Bluetooth connection issue:

      https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-ns7/articles/00289106

      We have our Support team that is always happy to assist. You can email us anytime at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      We hope you can consider SONY again in the future. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Work from home staple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly for phone calls while still allowing me to work at the same time and not have to hold a phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrystalV,

      Great! We're glad that the neckband speaker is perfect for your lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Weak bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like em but they could be louder with better bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monte,

      Thank you for the review and we're glad to hear that you like the speaker. We're sorry if you're not satisfied with the bass of the wireless neckband speaker. The sound quality will depend on the source, battery and environment that you're playing. Please check this link on how to isolate and resolve your issue.

      https://helpguide.sony.net/speaker/srs-ns7/v1/en/contents/TP1000432521.html?

      For us to better assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 4 out of 5 stars

    sony neckband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok its okits okits okits okits okits okits okits okits okits okits okits okits okits ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KapilK, Awesome! We are so glad to hear that you are happy with your new SRSNS7! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Very helpful with my job and also when I’m home. Frees up my hands and allows me to hear without blasting everyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Creekgirlkim, Awesome! We are glad to hear that you are enjoying your new SRSNS7 neckband speaker! Thank you for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best buy ive made this year

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses these to aid with the tv. Sound is awesome. Not heavy to wear. Tried 2 sound bars with no luck. Now she can wear these at a comfortable sound level and i can still have tv speakers on now at level 5 instead of 13. Win for both

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Rayg5102! We're glad you like your new neckband speaker. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great for older adults to help hear!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom because she said it’s hard to hear her TV and she absolutely loves this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StephanieHull, We are glad to hear that your mom absolutely loves her new Sony SRSNS7 wireless neckband speaker. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    g

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product worked like it suppose to it best to have sony tv tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Teij! We are so happy to know that you're satisfied with the amazing performance of your SRS-NS7 Wireless Neckband Speaker. Thank you for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Solution for hearing impaired?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea especially those with hearing issues. If it can have longer battery time - but probably would be heavier. Also a cover that dissipates the heat and help protect the product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gene, Awesome! We're glad that you are enjoying your new Wireless Neckband Speaker. The SRS-NS7 features X-balanced Speaker Unit, Upward-facing speaker, and a Passive radiator for a crystal-clear acoustics and powerful sound pressure combine for a richer, deeper, more rewarding listening experience. It also features IPX4 rating- the IPX4 splash-proof design lets you enjoy favorite shows and tunes, even while doing daily chores like washing up. With an open-ear design you can watch and listen away from your device while still being aware of what’s going on around you. Plus, the SRS-NS7 not only pairs with the BRAVIA XR but also with other devices such as laptops, tablets and smartphones. Enjoy your favorite movies and shows with deep, atmospheric sound, even on palm-sized devices. Thank you for choosing Sony! Erin Sony_US

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