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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,806 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and at a great price. Another awesome Sony product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend them, they're nice, durable and good quality sound. :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbud headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the ear. Great buy, good sound for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Blocks out the sound around. Fit very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    For being cheap their really nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly was pretty hesitant about getting these, it I got them because the price was good for me. I gotta say they are nice headphones even if they are on the cheap side, they're pretty comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Some features iffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and comfortable feel. However, my smartphone has had difficulty with the in-line mic and using the one-button control to any effect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Replacement earphones for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and the fit is comfortable. Works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Sony earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY COMFORTABLE! Also the sound quality is great. I wear them in bed at night sometimes listening to a book before sleeping and my spouse never hears even the slightest hint of noise from them. Very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good audio quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well enough. Very clear audio. I'd say they're better than the last pair and haven't shown any signs of breaking down. Again, just a good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic price - better than pricier versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've spent more money on pricier headphones that up failing me after putting them in my pocket more than once. These are durable, crystal-clear sound, and fit comfortably in my awkward shaped ears. I recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfortable fit. A good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Meets Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds meet the expectations that I had. Good sound quality. I wish there was a volume button, but having the single button for answering and hanging up calls is useful. At first I thought the shape of the earbuds was weird and I was worried it would be a little uncomfortable, but it turns out they are actually plenty comfortable. I am pleased with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ergonomic design makes these the most comfortable ear buds I have owned yet. They stay in the ear well while performing a variety of activities. The sound is incredible and close to that of full ear phones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very durable and the sound is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i say, sony is great product. Comfort, and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the at about half off on sale. I like the look and that the ear pieces are slightly angled, making it easier to tell which side is which, and fit nice in the ear. Sound good, maybe not as much bass as some would like, but I use it most to watch movies or tv shows on a tablet, so it works perfect for that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Great Sound For The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleasantly surprised at the quality of the sound for these earbuds, given the fairly moderate price. And for those looking to purchase earbuds that are comfortable to sleep with, these work!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use at work. They work great. The sound is good for the cost. However if you are looking to richer sound upgrade to the more expensive ones. I would recommend these to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great earbud headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, good product. Recomended. 100% compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones have excellent sound and are comfortable!

    I would recommend this to a friend