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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,806 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    beautiful bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is rare to have great bass in a comfortable ear bud. No drawbacks or reservations. These are worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to pay a few bucks extra and get the better quality cheap earphones, instead of the ten-dollar really cheap earphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am enjoying the music on this new headphone which I purchased. Its sound quality is amazing and the looks are also awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, clear, full, deep sound. Not tinny, or thin sounding. Returned more expensive brand to get these. Great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with wired Sony sound. Good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent rich sound and quality. Amazing they are earbuds. Three interchangable sizes secure long lasting comfort. If you don't want to contribute to background sound in your online party, and/or wake up anyone, the earbuds and microphone work great for the Playstation 4, and all mobile devices! Sony got it right, again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for something that fits right for use while working out. These are perfect not just for that, but for regular use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with other types of sony headphones they break after a week of use. These headphones haven't let me down yet!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great HeadPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these headphones to anyone. The sound quality was great and clear. This product is reasonable from Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second pair of Sony earbuds. We are generally pleased with the performance. These are mostly used at the health club to plug into the TV sound system while on the treadmill, etc. The last set had to be replaced when the mini-plug connector deteriorated. We'll see how long these hold up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PhillipsABQ! Thank you for bringing this to our attention, we will forward your feedback to the proper department for future reference.~Jeannette Sonystyle

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some headphones that wouldn't keep falling out while working out like my apple ones. These were perfect. Good sound quality as well. Been having them for a few months, no problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds. They are comfortable to wear for long periods of time which is what I was looking for in earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord

    Rated 4 out of 5 stars

    very good earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound cord is little too long for my taste but it could be due to my build. I did use the cable tie that seemed to give it extra weight. If I were taller then these would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes great quality products. The Barbuda for comfortably and the wires are long enough so they don't get in your way. Sound is clear and the remote is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical of Sony products, these are quite nice. Great sound with plenty of bass and high end reproduction. The price is great and you are paying for a quality product and not for a bunch of marketing and hype. Just bought another pair because my wife stole these once she used them on a flight last week...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones easily compare to much more expensive options. The sound quality is very good and consistent and the microphone works well. I took off one star because I'm currently on my third pair in 2 years. Maybe I was expecting these to last longer than I should have, but I feel like the life is these is a little short considering that I have always kept them in a case. Sony does have a one year warranty on these and best buy also has a warranty option as well for people to take advantage of. Overall I would buy these again and have not found any other headphones in this price range with comparable sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound for the price. I have had another pair of Sony headphones in the past and these are just as nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are working well this time. My first set cut out within 3 weeks, but Best Buy replaced them with no problems. Good sound quality and microphone seems to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are very durable as I forget to leave them in my pocket and they get washed and dried and still hold up great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the phone When I'm listening to music and working out and when I'm on the phone quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Better than Stock Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if you don't want stock iPhone headphones. They have multiple earpieces to fit every person. The sound and improved EQ settings make it even better!

    I would recommend this to a friend