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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,806 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old headset had a volume adjust, that is the only feature I miss. These have awesome sound quality and work very well with my iPhone. I would not trade them for any other headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound For The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleasantly surprised at the quality of the sound given the moderate price for these earbuds. I was also very pleasantly surprised at how comfortable they are. I wanted something I could sleep in and there is absolutely no discomfort at all when sleeping with these earbuds on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New ear buds are comfortable and the multifunction button allows me to use earbuds and not miss out on any calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little ear buds for the price. I did not expect the sound quality to be this good. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great earphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy looking to replace my earphones for my Samsung Galaxy Note and found this Sony brand available at a fair price. Not cheap but not too pricey. Took a chance and after a few days of listening with music and video, the sound was so great that I even replaced my hands free device for answering phones .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tore the cable out of the buds that came with my Sony MP3, really liked them and wanted another pair just like them. These sound great and are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and the ease of answering calls with the in lin answer call button. It would have been greater with an inline volume control. Overall it is a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    Missing Volume Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headset is missing a volume control on the handset control bar unlike my previous Sony headset. This makes the use on your iPhone and your iPad less valuable.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Donoa724, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good phones but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my iPhone "from the box" headphones. These headphones fit in my ears more comfortably and the sound quality is better. They are a bit overpriced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good low priced ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good for such low priced ear buds. Better sound than any others I've tried in this price range. They also fit the ear great and do not fall out very easily. Another nice feature is color coding for right and left makes it easy to get them in the correct ear the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Good sound for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was just looking for something cheap to watch movies on my phone at work. But these Sony earbuds for under 25 bucks offer great sound and bass for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excent product for such a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, clear with no static, high fidelity; allowed you to distinguish all the musical instruments,

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and work well on my iphone. I use them to listen to music and for phone calls. The jack is a 90 degree elbow. its a little annoying because it gets snagged when I drop it in my pocket. The ear buds fit comfortably in my ear and block out most of the outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound, good assortment of silicon ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up these earbuds as a replacement for some older ones that were chewed up by 3 little kittens. I guess they didn't like the fact they couldn't get any music out of the old earbuds since they weren't connected to any source of music. These are fine, a bit smaller than I expected, but as they are supplemental to my Bose QC20s they are just fine. they have a good response curve even though my 50+ year old ears can't hear the entire range like they used to. I have to get used to having the mic and controls on the left where my old pair had them on the right side cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good ear buds at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of ear buds, the button has a tendency to get pressed quite easily and accidentally, but the fit and sound quality was very nice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sony after all. speaker quality is good. No outside sounds coming in. Mic is good. overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are excellent, and comfortable. They work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have great sound and fit my ipod and MacBook Pro just fine. My only issue is that they will not stay in my ears. I would recommend something that fits in the ear better and or an over the ear attachment.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stillness!, Thank you for taking the time to let us know your feedback for this earbud headphones, we will forward this information to the proper department. ~ JeannetteSonystyle

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great set of buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue and paid very little for them. My kids lose earbuds routinely. Perfect solution.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbud Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement set of earbuds to my old ones. Sound is great for the price. Would buy these again.

    I would recommend this to a friend