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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,806 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fits comfortably in ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably, marked well to easily see which ear they go and good sound! I also like being able to "store extra length" using the wrap cord holder.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Solid basic earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old earbuds and more. Fit comfortably. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sound like the way the head phones fit in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several pairs of the lower end song headphones and have been happy with the bass and overall sound. These are even better, great sounding. The offset ear pieces fit even better in my ears and I can use them while laying down (on my side) without any discomfort. Very durable, the only reason I have bought multiple pairs is because I lost them or game them to other family members.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these as replacements for old headphones and they work great. They have really good sound reproduction for something so small

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these as replacements for old headphones and they work great. They have really good sound reproduction for something so small

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great headphones for a bass lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly loud, but well defined bass. Good sound, and the buds allow for a noise canceling type feeling, which only adds to how good this product is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rick, We are glad to hear that you were happy with the product. Thank you for choosing Sony! - Jerome Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use mostly for connecting to a cell phone. Occasionally to listen to computer audio with acceptable sound range for an ear plug size. This is my second set only because I lost the rubber boot while fishing them out of my pocket. The pick up mic gas good noise canceling control and a second set of silicone boots allows for various ear sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    I am very happy with my Sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit great in the ear and the sound is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are everything you need for everyday use. They have a mic that you can use to make and receive calls. Music sounds good no matter what genre.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HTCEVONE,That's the kind of experience that we wanted to hear. Good to know that you are having a good time with the headphones. Thanks for choosing Sony! - Jerome Sonystyle

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with phone & mp3.fit in far well, mic ok

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost previous headphones. Found these at a good price and found they fit well and had great sound. Also like the cord winder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best balance of price and value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely hard on my earbuds as I ware them most of every day. Because I am so hard on them I do not purchase the high end earbuds, but these hold up well and Sony has always been great if they fail prematurely. My favorite feature is the 90 degree plug as it greatly reduces the strain on the wire compared to a straight plug.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony78, Thank you for your feedback, and for your time as well. We appreciate it. Regards, Vincent Sonystyle

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earphones. They are comfortable and the sound is fantastic. I don't know about the microphone as I don't use them with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and like the different ear bud fittings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good control sound comfortable product for the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume control

    Rated 2 out of 5 stars

    Good sound but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is NO volume control. They sound good, they fit comfortable but without volume control what's the point? The button lets you skip songs, pause, and call up Siri, but like I said, no volume control.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RoddyBoy08, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones for the price. You not going to be blown away from the sound quality or features but they do what they are supposed to do. Many different headsets are more money but you may not want to spend it. The mute button works but had the earlier version with the scroll wheel that managed the sound and liked those better.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    No volume controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this headset is really good and the fit is great. However, there are no volume controls. This is a real pain when your phone is tucked away in a pocket and you can't reach the controls. If sound is all you're looking for, it's a great buy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NtvTxn, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performanca and quality of our products. -Oscar.

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great sound for the money and comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had these and sound is always a big deal since we are both always listening to music. The smaller size makes them easy to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi h2owitch, We're glad to know that you are satisfied on this Sony Hearphones.Thank you for choosing Sony.-Jen Sonystyle