Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $5.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1806 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the Step-Up EX Series Earbud Headphones for their excellent sound quality and comfortable fit, frequently citing the lightweight design and good value for the price. Many appreciate the comfortable fit and bass response. However, some users point out the lack of volume control and the tendency of the cord to tangle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,806 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound high quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony earbuds sound great and come with 4 different sizes of rubber thingys so one of those had to fit in your ears. Very comfortable to wear for working out. They have a good full range sound for a variety of music. Some earbuds sound better with different music, but sound good with everything I've listened to. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for work, and they sound great. For their price, I expected poorer sound. They work with my iPhone and android tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an over the ear Sony set with enhanced bass and didn't like the sound. Highs seemed muted and frankly they were uncomfortable. This in ear set works for me and I have fallen asleep numerous times while wearing them. Love the bright sound and the quality of the product, I expect to have them a long time. I appreciate Best Buy working with me on the exchange, very happy with the customer service as always!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound,light weight,great fit.but....cord tents to break easily where you plug into ur device even with the extra protection it has.this is my third one...hope it last long.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy bass. Clear sound. The hands free mic is definitely a plus. A cord wrapping tool is included so your cord doesn't tangle.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    great sound, for such a low price. fit comfortably

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds fit really comfortably in your ears. They have great sound and when I got up from my computer ( I had them plugged into it.) I forgot they were still in my ears. I would definitely recommend these to a friend. The price was much better than some of the others I was looking at. Great sound , wonderful fit, and good price. A great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound performance is fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit, hi performance in listening quality both when taking calls or listen to my music. Absolutely love them!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Love Sony Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love Sony headphones, they are great quality for an affordable price! Use them everyday at work and they are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great phones for my Android

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many of these and always have been happy. I just lose them and keep replacing them. Nice and loud and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Earphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got those for a friend and it works well. The bass and the effect is mind blowing compared to skull candy and panasonic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    My daughter loves these ear buds!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit her small ears and are very comfortable. She has tried a few other types and none fit her as well as these did.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emolina, That's great! It's good to know that this one fits well. Thank you for choosing Sony. -Jen Sonystyle

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It's Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the purchase. It meet my expectations all around. Stylish, compact, comfortable, and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with my Xbox 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i was looking for a cheap alternative to gaming headphones for Xbox one and new 3.5mm plug controller. I usually just use my tv sound bar but sometimes at night I need to be quieter. These work great. Not only does it sound good but also the volume control works. Just set your max game and chat volume on the screen and then adjust the headset to what you want as you go

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 4 out of 5 stars

    Treat them well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass nice. Treble nice. Fit nice. Take very very good care of them or one side will suddenly lose sound. Happened twice to me. Nice, light, good buy from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Great for a budget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought for the price they are pretty good. Nice bass & fitting for ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds for workouts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and perfect for running and working out to stay in ear and be able to answer calls on iPhone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mzig! You just owned the best brand. Thanks for posting your review. Thank you for choosing Sony! - Vincent Sonystyle

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is great and the sound is good for the price. I keep coming back to this model because of the fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing! The sound quality and comfort I've come to expect from Sony are apparent with these ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good headphones, good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgetting my headphones in Texas, I purchased these in Colorado and am very happy with the price & quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose Sony for headphones! They have great quality of sound, sturdy, comfortable, and a great price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4c796e6e, That's great! Thank you so much for letting us know! We will definitely share the love with the team. - Jerome Sonystyle

Sponsored