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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 449 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 449 reviews
  • Rated 3 out of 5 stars

    The 360 Reality Check That Didn't Quite Land

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much contemplation between the Denon X3800H and the Sony 3000ES, I stumbled upon the Sony AN1000 receiver at Best Buy, a tempting open-box deal. Despite knowing it might not meet all my needs, I hoped for a worthwhile upgrade. Unfortunately, it fell short. The sound, while passable, lacked the richness I expected, paling in comparison to my older Denon. But that wasn't the deal-breaker. Attempting to explore Sony's new 360 Reality Audio, I played "Spider-Man: Across The Spider-Verse," initially impressed. However, upon returning to the Apple TV menu, chaos ensued. The audio lagged and emitted an unsettling airy noise reminiscent of blowing into a fist. Even worse, testing it on streaming platforms like Twitch and YouTube was a flat-out disaster. The 360 Reality Audio sounded abysmal, making me appreciate the sound of silence. Switching back to DTS: X, relief washed over me as the audio returned to its former glory. Yet, the sluggish performance, delayed HDMI inputs, and the caveat of avoiding 360 Reality Audio left me unimpressed. In comparison, I believe Denon would offer a superior experience. With a heavy heart, I reluctantly grant the AN1000 three stars, acknowledging its mediocrity—only salvageable at a bargain price, provided you steer clear of 360 Reality Audio.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gpt this fpr my definitive technology dm 70 speakers and the quality and features are amazong

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeivanN We're thrilled to hear that you are enjoying your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great Reciever and open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this reciever open box. Its basically brand new. Its an awesome product and im super happy with it. Best Buys open box items are the best deal out of any other box store for pricing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience, ROBERTP! We’re happy to hear that you’re enjoying your Sony receiver and that it met your expectations right out of the box.

      It’s great to know you’re happy with Best Buy’s open box deals!

      If you ever have questions about your receiveror need support, please feel free to reach out—Sony is here to help. Thank you again for choosing Sony, and enjoy your awesome new setup!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Very impressed. Glad I made purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ice74,

      Perfect! We're thrilled that you are enjoying the sound quality of the receiver. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect for the rest of our Sony system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly compatible with our Sony TV and Bose 5.2 speaker system. I thought the atomic explosion in Oppenheimer occurred in our house! This receiver was a replacement of an aging Sony receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY SURROUND RECEIVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USING A 7.1 SPEAKER SETUP, THE SOUND IS AMAZING FROM ALL THE SOURCES THAT ARE INPUT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JIMBOB, Awesome! We are so glad to hear that you are happy with your new STRAN1000! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Masterfull

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with a 2.1 added a center now im in a 5.1 and i know i will finish with a 7.1 this receiver has scale up magically. Games movies and music is so clean so full!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When wanting the best quality sound for your favorite genre of music to feeling the movies waves through you this is the item for you. I am extremely impressed with the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but future-proof. PS5!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is off the charts expensive, but should pay for itself in long run. I specifically purchased this to run my PS5 through it and, boy, does it come through with flying colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dummy proof but lack options compared to denon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great receiver, runs all my 5.2 speakers with clarity…. With the Sony app you can stream Amazon music with easy…. But I maybe having good luck since all my components is Sony(85in tv,dvd player, PlayStation,an record player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from dh770

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is clearer and has more features to utilize the 5.1 speaker system at home. I really like the surround 360 for listening to regular stereo content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Perofrmance for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my ~7 year old Onkyo. For the price point, this is an incredible home receiver for music and movies. Crisp sound, great bass with my Hsu subwoofer. I also bought the Sony SA-RS3S Wireless Rear Speakers. Easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AV Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Receiver. Sounds great, good features and has plenty of power to drive my 5.1 speaker set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanC, Awesome! We're glad that you're enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first open box occasionally had minor issues with recognizing the input sources. So far, so good with the second open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to use. Hooked up seamlessly to my existing components.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesG, We're glad that you are enjoying your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Onkyo that died. Didn't have a clean way to add the Atmos speakers. Purchased the Sony SA-RS5 to go with it. The setup was easy and we are very happy with the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony STR-AN1000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver, works really good with my speaker setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SVTAquatics,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the STRAN1000 receiver is working so well with your speaker setup. It’s wonderful to know our product is helping you enjoy your audio system to the fullest. Thank you for sharing your experience—we truly appreciate your support and trust in us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Well worth it cheaper Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodbye good inputs that the new edition one so has more multifunction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cool,

      Awesome! We're glad to hear that you like the smart features of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for the perfect system and found it!!!! I wanted a receiver that would play music on the deck, while someone else could watch TV in the family room. Perfect buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethM,

      That's fantastic to hear! The Sony STR-AN1000 is indeed a great choice for multi-zone audio. We're thrilled it's delivering exactly what you wanted – the ability to enjoy music on the deck while someone else watches TV in the family room. That's the kind of seamless entertainment experience we aim for with our multi-zone receivers.

      It truly is a perfect buy when it meets your specific needs so well! Thanks for sharing your positive experience and thank you for choosing Sony!

      Best regards,
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Best value in this category

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely recommended, works perfectly with my home theater system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeraK, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US