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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 462 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 462 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony receiver is awesome and is better than the Denon that it replaced. Great for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Alien4! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are satisfied with your purchase and you like the excellent performance of this 7.2Channel AV Receiver. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the STRAN1000. Thank you for offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Reciever and open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this reciever open box. Its basically brand new. Its an awesome product and im super happy with it. Best Buys open box items are the best deal out of any other box store for pricing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience, ROBERTP! We’re happy to hear that you’re enjoying your Sony receiver and that it met your expectations right out of the box.

      It’s great to know you’re happy with Best Buy’s open box deals!

      If you ever have questions about your receiveror need support, please feel free to reach out—Sony is here to help. Thank you again for choosing Sony, and enjoy your awesome new setup!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    3 problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three problems with this new unit. Popping/Snapping sound on switching between streaming channels or selections within channels -irritating. Could not get Zone 2 or 3 operational - ambiguous directions or were just too dumb to figure it out. Labels on the front are illegible without using a flashlight.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed feedback, RogerS.

      We are truly sorry to hear that your experience with the new STR-AN1000 A/V Receiver has been marred by three distinct issues, we sincerely apologize for this frustrating experience.

      Regarding the specific issues you raised, we understand the irritation: the popping/snapping sound often indicates a configuration issue related to the digital audio output format settings on your connected devices or the receiver itself (like Auto Format Detection). We also regret that the directions for setting up the key Zone 2/3 multi-zone function were ambiguous and frustrating to implement. Lastly, we appreciate your honest feedback on the illegible front panel labels and will pass this usability design comment to our product team for future improvements.

      We want to help you resolve these technical issues so you can enjoy the full performance of your receiver. Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht so our specialists can guide you through the specific settings adjustments for the popping sound and clarify the steps needed to activate your secondary zones.

      We appreciate you bringing this to our attention.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works as promised. Love using the center channel feature on my 85x95k. Works great with my Martin Logan 4 ohm speakers. This replaced my Sony DN1080

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Easy to use. Hooked up seamlessly to my existing components.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesG, We're glad that you are enjoying your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Get What You like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it very much, but i am an onkyo guy. Can't go wrong with the sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drea,

      We appreciate you giving the STR-AN1000 A/V Receiver a try, even as a committed Onkyo user! We are glad you liked it very much and agree that you certainly can't go wrong with the exceptional performance and features of the Sony unit.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Well worth it cheaper Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodbye good inputs that the new edition one so has more multifunction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cool,

      Awesome! We're glad to hear that you like the smart features of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my first Sony receiver that lasted about 15 years. Very easy setup for what I need at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best value in this category

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely recommended, works perfectly with my home theater system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VeraK, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony of my Oney

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read and watched quite a lot about this model. I’m glad I made the purchase. It’s my 2nd Sony receiver in 15 years so I have zero to complain about.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. This replaced a brand new Onkyo that crapped out after 60 days. Sound for voices is good not great, but that’s the only complaint this far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So y receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver for the price. Even helped my picture quality improve. Been years since i upgraded. Set up was easy. Love the microphone speaker setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is difficult to set up but compensates with excellent performance. Sound is clean, crystiline highs, good bass response. A very good mid-fi receiver. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home theater reciever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, enough power for most. Included room calibration is a step up. The 3D spatial surround audio is awesome, its legit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    MR.MOORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POWERFUL ,UNIQICE SOUND, NOT TO BIG FOR MY ENTERTAMENT CENTER ,ATOMOS IS AWESOME, SONY MAKE THE BEST SURROUND SOUNDS BY FAR AS WELL AS TELEVISIONS

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! My previous A/V receiver was over 10yrs old and it was time to upgrade. This one checked all the boxes. Great sound and features. Love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    receiver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is easy to use and has so many different fetchers you can spend all day enjoying the levels of sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first open box occasionally had minor issues with recognizing the input sources. So far, so good with the second open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for the perfect system and found it!!!! I wanted a receiver that would play music on the deck, while someone else could watch TV in the family room. Perfect buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethM,

      That's fantastic to hear! The Sony STR-AN1000 is indeed a great choice for multi-zone audio. We're thrilled it's delivering exactly what you wanted – the ability to enjoy music on the deck while someone else watches TV in the family room. That's the kind of seamless entertainment experience we aim for with our multi-zone receivers.

      It truly is a perfect buy when it meets your specific needs so well! Thanks for sharing your positive experience and thank you for choosing Sony!

      Best regards,
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good and clear frequency too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NishadeviR, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US