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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 449 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 449 reviews
  • Rated 5 out of 5 stars

    zebekulu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow I like it. my house the theater room is fantastic with full off nice sound. even to watch news the sound output is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound output is amazing! My nephew talked me into buying this receiver. I kind of figured that they were all about the same. How wrong I was. I am very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing AV Amplifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Audio Video amp I've ever owned, Sony does it again, streaming from Apple Music sounds amazing with Lossless music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony you can’t beat it’s performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver for Sony products TV PS5 etc etc……..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveW,

      Thank you for choosing Sony!

      We’re excited to hear that the STRAN1000 receiver is working great with your Sony products, including your TV and PS5. We’re glad it’s enhancing your overall entertainment experience. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Phenominal Performance For The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Power & more capabilities than I even need at this time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MFraze14, That's cool! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony STR-AN1000 7.2 Channel 8K A/V Receiver. It's good to know that you investment is worth it. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony Receiver, works well with my Sony television. Great sound and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great avr to upgrade your home theater to a Dolby Atmos setup. Awesome sounding receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup of speakers. Great sound and ease of use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mate, We're glad that you like the sound, ease of setup and use. Thank you for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    Time and money wasted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not easy to connect so I'm not able to get the sound bar to work. Was told this was one of the best they had but I don't agree.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MerissaS,



      We sincerely apologize that you are having trouble connecting your soundbar to the STR-AN1000 A/V Receiver and for the frustration this has caused, as we want you to experience its incredible sound quality and features, like Dolby Atmos and 360 Spatial Sound Mapping. Given that this receiver is primarily designed for connecting and driving up to 7 dedicated speakers and two subwoofers (7.2 channels), connecting a soundbar can sometimes require very specific steps, usually involving the HDMI eARC/ARC port on both the soundbar and the receiver, so we strongly recommend reviewing the receiver's Easy Setup guide or reaching out to Sony Support for direct troubleshooting to ensure the soundbar is properly connected and assigned as an output.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has plenty of power. I like the multizone functionality. Setup was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever thank so much Best Buy much love appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound. It has easy to use remote. Awesome product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this receiver. It has many adjustments to make it sound just the way you want. Brent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Love this receiver. It was very easy to set up I have had no issues at all!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony support was fine until…….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Sony support about a loud noise coming from inside my brand new Sony STR-AN1000 when I turned it on or off. The noise was intermittent but loud enough to be concerned that the unit was bad. The support was nice and helpfull until I got connected to whoever they assign to handle customer complaints that they can’t immediately resolve. After telling me that the noise (and I mean noise not a click) the AV unit was emitting was normal I requested to speak to someone else. To make a long story short she disconnected the call. Thanks for the help Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gmanubian,

      Thank you for taking the time to share your experience with the Sony STR-AN1000. We appreciate your feedback and are sorry to hear about the issues you encountered with our support team regarding the loud noise from your unit. We understand how concerning this can be, and we want to ensure that we address your concerns thoroughly.

      We would appreciate the opportunity to learn more about the issue you're facing and assist you further. If you're open to it, could we reach out to you directly? Please send the following details to socialsupport@am.sony.com so we can ensure we have the most accurate information:

      - Sony Case Number:
      - Full Name:
      - Username:
      - Telephone Number:
      - Model Number:
      - Issue/Concern:

      We truly value your loyalty as a Sony customer and apologize for any inconvenience this situation has caused. We look forward to speaking with you and working towards a resolution.

      Thank you for bringing this to our attention.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great starter AVR.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AVR when on sale. Good one for building your 1st system. No Dirac or Audessy correction though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets!…great sound perfect with my XR Bravia TV..with my phone and my pc also works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Atmos and 360 spacial is much wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than any sound bar I've heard + all the features you need from a receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and the price was right. Sound quality is great and louder than my Yamaha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched clarity, power and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I sit here listening to a concert I am streaming, I couldn’t be happier with this system. It has more than enough power, sound is clear enough as I feel like I am in the concert hall itself. I am still getting to know all of it’s features. I was very impressed as to the setup of the system in conjunction with the speakers (Klipsch regency 7.2).

    I would recommend this to a friend