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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 450 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 450 reviews
  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reciever with lots of options and easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely rocks!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best theater receiver. Excellent sound and easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver and lots of tech in it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great especially with it in Dolby atmos source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This working great in our room!! Love to watch movies now!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not for audiophiles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but lacked some punch for bigger speakers. Also this does not have enough pre outs for real amplifiers to be connected. Good for a small area without large speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver met all my needs and got it at a great sales price. Plan to upgrade speakers soon to KLIPSCH as I am currently using 20 yrd old Boston. AN1000 pushes them quite nicely and the on-screen menu is easy to use and calibrate sounds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony came back with a bang with this product. i recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product. super easy to set up. use it non stop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Purchase since 1990’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated (of you’re old school amp) but seems to be functioning properly. Lots of audio options that will eventually bring joy?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gart, Thank you for the positive review! We're very pleased to hear that your new Sony STRAN1000 is functioning properly and you like the multiple audio options. We have noted your input about how little complicated it can be and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    NOT USER FRIENDLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product at a competitive price; however, you must go through the main menu to select TV viewing each time unit it powered on. Other units, i.e., Denon and Yamaha remember the last selection upon powering up. I returned the Sony for this reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just love it. Sound is perfect. Eazy hook up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Upgraded from This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very bright sounding with my Klipsch speakers Gaming was very good with the receiver until it went out in 5 days of purchase I took it back & upgraded to an Onkyo I have a large front room 24x14 & the remote does not work that far Had to get up every time I used it Did not like it at all

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosO,

      Thank you for the review. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Rated 5 out of 5 stars

    Tech

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Reciever. I have been looking for while so much stuff on it I cannot even get to all of it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnD, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is amazing and works like expected. I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephK, thank you for the five-star rating! We are very glad to hear you're enjoying the STRAN1000 speaker! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got good deals Best Buy. They work with you diligently

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertC,

      Thank you for choosing Sony!

      We're excited to hear you are enjoying the amazing deals at Best Buy. Indeed, Best Buy and Sony collaborate to offer some of the best products with dedicated customer service. The Sony STR-AN1000 receiver is an excellent choice for your audio needs, featuring advanced audio technologies and seamless integration with both wired and wireless speakers.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    This receiver rocks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is excellent quality as always. Will last for years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewG,

      Thank you for choosing Sony!

      We're so pleased to hear that you are enjoying the consistently excellent quality that Sony delivers. The STR-AN1000 features 360 Spatial Sound Mapping technology and supports 8K resolution, ensuring a superior audio and video experience for years to come. Your experience motivates us to continue to deliver high quality products, and we thank you for your loyalty to Sony.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Open Box - No Complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent, nearly unopened condition with all accessories and cables. I have had no issues to this point setting up with my home theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanC, Awesome! We're glad that you're enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 1 out of 5 stars

    Buyer Beware Open Box Online

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a Sony str-an1000 receiver that was listed as an open box excellent condition, no scratches, no smudges, etc. well when I received it in the correct box stating that it was what I ordered. What I actually received was an STR-DN790 with some scratches & smudges. After going back online & jumping through all the hoops to get someone to correct this issue, I talked to a gal that stated that she was sorry that this had happened & that she would send a call tag to return the incorrect receiver & would send me a replacement as the one I had ordered right away. 2 days later no call tag sent & no replacement receiver either. Next day back to online chat & all the hoops, only to be told that there was not a replacement available & was directed to take the receiver back to my Best Buy store for a refund. No offer for a discount off of a new one to correct the issue from either online or store I returned it to. Supposedly open items are checked out by Best Buy when open box & before listing condition. Terrible customer service, that they would not even attempt to make this right with a customer that has been purchasing from them for over 35 years. Buyer beware on open box!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Errseelenteeee home theater !!! Sony rule them all !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Heeello GodLoveU, thank you for this amazing review! We're delighted to hear you're enjoying the STR-AN1000 Receiver. We really appreciate your choose of Sony! Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Excellent decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated our tv system after 15 years. What a difference. Excellent choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS, that's awesome! We're truly delighted to hear about your satisfaction with the amazing performance of your STR-AN1000. Thank you very much for your purchase and for choosing Sony! - Romeo Sony_US