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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 449 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 449 reviews
  • Rated 3 out of 5 stars

    Great Sound, but glitchy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third unit, had to return two of them. They are very glitchy. The first two froze with no audio and nothing on the display screen. This one has a cracking (popping) sound coming from my speakers when scrolling through Netflix posters (using my Sony Tv's built-in app). Sometimes when I turn on my tv, the receiver display screen says "Please Wait". And that can last a few minutes before the receiver actually starts playing audio from TV. It's a shame that I'm having these problems because the receiver sounds great. Hopefully a Software Update will make this receiver more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent receiver. The set up was easy and sound is beautiful. I couldn't have asked for more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SupremeCoffeeMaker,

      Wonderful to hear! We're delighted the STR-AN1000 receiver's setup was easy and the sound is beautiful. Enjoy your audio experience! Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great upgrade for home theater system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 5.1 STR-DH590 Sony receiver. The sound quality is much cleaner and fuller than the previous amp with the same speakers. I added the front up firing Atmos height effect speakers too and the surround effect is so much more spatial. The auto calibration process was easy. It although like most I have used set my speakers to large format. This disables the subwoofer. Manually setting them to small and setting the crossover values took care of this error. Would recommend this AVR receiver to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Man cave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for and a great price and have enough power

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reba,

      Thanks for the positive review! We're thrilled to hear that the STR-AN1000 was just what you were looking for and that you're happy with its power and price. We designed it to deliver a great home theater experience, and it's fantastic to know we hit the mark. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great receiver, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver: Plenty of inputs and various output options. 4K pass through and high power per channel are amazing. The price point is great as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great sound. Very compatible with my sony bravia tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAXWELLB,

      Thanks for the great feedback on the STR-AN1000 receiver. We're glad to hear you're enjoying the sound quality and the seamlessly connection with your BRAVIA TV.

      When a Sony receiver is paired with a BRAVIA TV, they're designed to work together with features like Acoustic Center Sync, which allows the TV to act as a center channel speaker.

      Thanks for choosing Sony to enhance your entertainment experience!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set this receiver up in our theater room and it conmected easily, was easy to wire, and is connected to 7 soeakers and 1 subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TL22,

      Thank you for choosing Sony!

      It's a true pleasure to hear that setting up your STR-AN1000 receiver in your theater room was such a smooth experience! We're delighted to know it connected easily, was simple to wire, and is now powering your 7 speakers and 1 subwoofer perfectly. Thanks for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    LIMITED but nice AVR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: Very nice AVR. Basic, simple but with good/excellent sound. Has the eARC and Media Box @ 4k/120 and 8k/60 which is what I wanted, while others are 4k/60. Great sale price. CON: A subwoofer is required to run the calibration process. System does not allow/provide optional speaker selection in the set-up process. I have a 5.0 system (no Sub). Considering subwoofer options. Recommendation: Depends on your current speaker set-up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony equipment has always been high quality in my book. Setup instructions lack info for connecting to a soundbar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ernie,
      Thanks so much for the review. We're glad to hear you've always enjoyed the quality of our gear.
      However, we're really sorry for the frustration with the setup instructions.

      For a deeper dive into the settings and connections, please check out our official Help Guide here: https://helpguide.sony.net/ha/strtaan10/v1/en/index.html

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this receiver. It’s a lot better than the one I had before. I got it due to the Bluetooth capabilities and I was able to use it very easily and attach my phone to it. It also sounded much better coming out of my current speakers- you won’t be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user731305, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best bang for the buck. puts out great sound. just added Klipsch Dolby Atomos height speakers. sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t know what to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend! I chatted with Best Buy online and told them what I needed. I ordered it and picked it up. It was perfect! So easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HeatherJ,

      Thank you for your wonderful feedback on the STR-AN1000! We're delighted to hear that you had an excellent experience with your purchase and found it easy to use. It's great that our partners at Best Buy were able to assist you in getting exactly what you needed. Your recommendation means a lot to us, and we're happy to know that the STR-AN1000 is working perfectly for you. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of ports for all my devices, and no issues with the audio or visual quality. Setup was a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobM!
      It brings us great joy to hear that you're satisfied with the STR-AN1000 receiver. We're thrilled that you found the setup easy and appreciate the ample ports for your devices.
      This model is designed to deliver exceptional audio and visual experiences, ensuring you can enjoy your favorite content to the fullest.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    one step closer to perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product met all my expectations . Delivery was on time and in perfect condition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC,

      We’re thrilled to hear that your new receiver met all your expectations! We're glad the delivery was seamless and your setup arrived in perfect condition.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 4 out of 5 stars

    Had to return due to equipment mismatch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. My speakers are 4 OHM and SONY made it sound like it was a real problem as it doesn't support 4 OHM speakers. Easy to set up and sounded great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich,
      Thank you for taking the time to share your feedback with us. We appreciate your input regarding the STRAN1000 and its compatibility with 4 OHM speakers. It's always helpful to hear from our customers as it allows us to improve our products and services.
      We're pleased to know that you found the setup process straightforward and that the sound quality fits your preferences.

      Thanks for considering Sony products!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic receiver. Easy to set up. Powerful. Lots of fun.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephR, We're glad that you like the ease of setup and overall quality of your receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best receiver I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver. 360-Sound feature is absolutely amazing. Easy to setup. Best receiver I’ve ever owned (and I’ve owned Yamaha, Onkyo, Denon and Harmon-Kardon over past 20 years). Go get it especially when it’s on sale for $599!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick, Thanks for the 5-star rating!
      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver easy set up and worth the extra money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      Thank you for your feedback! We're so glad you found the STR-AN1000 receiver easy to set up and that you feel it's a worthwhile investment. We designed this model to deliver a powerful and immersive audio experience, and we're happy to hear it's living up to your expectations. Enjoy your enhanced home theater experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Pairs well with Bravia TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Denon receiver with this Sony because I needed 2 HDMI outputs. I should have gotten this from the start because I'm using a Bravia TV and the way it's integrated is seamless. The sound quality is better too. I did have some restarting issues but it turns out the first one I got was defective. Exchanging it resolved all the issues I had (freezing, restarting).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love SONY product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, Reliability & Performance wise. Enough for Home theater experience at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, TarunD!

      We are thrilled to hear that the STR-AN1000 is delivering that high-quality home theater experience you were looking for! We designed this receiver to punch above its weight class, especially with our 360 Spatial Sound Mapping technology which helps create a massive, cinematic soundstage even at a more accessible price point.

      It’s great to know it’s meeting your expectations for reliability and performance. Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global