Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,048.00
Save $1.99
Comp. Value: $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 449 reviews
  • Rated 3 out of 5 stars

    Not sure to be honest.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a month in, still learning the ropes of it. Good receiver, annoying that all the web app functionality for streaming services run through your phone or whatever other device you are using. Sound quality is good, remote control and app are terrible.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenR,

      Thank you for the review and we're glad to hear that you like the AV receiver. We do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 7.2 an1000 is a beast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 7.2 an1000 is amazing. any movie at level 35 or above sounds like a theater. Music is insane. Spend the money get it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PeterC,

      We're elated to hear that you’re enjoying the powerful, theater-like sound when watching movies and that the music performance has truly impressed you. Your recommendation means a lot to us, and we designed the STR-AN1000 to deliver an immersive audio experience worthy of home theater fans and music lovers alike. Thank you for choosing Sony and for taking the time to share your experience!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Speakers not A/V are what you ears hear!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good A/V at a good sale price. But it wasn’t clearly better than our current Sony 1080 A/V that works fine. Best Buy return policy worked!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnG,
      Thank you for taking the time to share your feedback about the STRAN1000. We are delighted to hear that you found our audio/visual product to be of high quality and offered at a competitive price. We understand that you felt it didn’t provide a noticeable improvement over your current Sony 1080 A/V system. We appreciate your honest perspective, as it helps us continually enhance our offerings.
      We hope you continue to enjoy your current system.

      Thanks for considering Sony products.
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and to play music fron your phone is seamless. Great purchase, highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your wonderful feedback, LeslieM! We’re happy to hear that you’re enjoying the sound quality and that playing music from your phone has been a seamless experience. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your positive experience. If you have any questions or want to explore more features, please feel free to reach out. Enjoy your music!

      Thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Cinerama

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, fantastic sound for movies and TV and music on a budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver, beats a Denon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver, sounds are amazing. Just remember to set your tower speakers to "small" if you want the bass to kick. Had to Google that for mine to work. The dual HDMIs work great also. I have a large tv to the main and a projector to the second HDMI connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Rules

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am highly pleased with the performance of this Sony receiver. The overall quality and superior sound has enhanced my home theatre experience. I recommend it to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamM,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the AV receiver. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AV receiver is the perfect addition to my Sony TV and surround sound speakers.. Great sound and with easy connections to my iPhone, I can play music from anywhere in the house to my indoor or patio speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beautiful, That's awesome! We're glad you like your new AV Receiver. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    nice avr!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice AVR! found this great value with excellent open box which have 200 off than new. great value!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KeyaW!

      We’re thrilled to hear you scored such a great value on your STR-AN1000! Finding an open-box deal with a $200 discount is a huge win, especially for an AVR that delivers such high-quality performance. It’s wonderful to know you're enjoying the excellent sound and overall value of your new setup. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    So far I love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver. I replace an old Denon. Very easy to use and set up. It looks void and I think at the price I laid it was a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!! Product great !!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmokinJoe,

      We are thrilled to hear that you're so happy with your new STR-AN1000! It’s awesome to know that the performance is hitting the mark for you.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very easy setup with easy to follow screen instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony for the win

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting setup with this beast, but so far it is definitely a step up from my previous Yamaha receiver. The sound has been IN-CREDIBLE!!!!! After a terrible start by BB, I am extremely pleased with this purchase. Can only give 4 Stars because I haven’t full gotten to explore all of the features - a follow up review in a few months to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great A/V Receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my Pioneer system. Best Buy quit offering the Pioneer brand. I was considering Denon until I saw this Sony. I'm happy with this purchase. Quite easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikedb, Awesome! We're truly delighted to hear that you found your STR-AN1000 easy to set up and that it exceeded your expectations, especially since you were considering other brands. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound - SONY quality

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set up multiple inputs and outputs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid receiver

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Replaced a 10 year old receiver with the primary goal of supporting the fantastic picture from the new projector. It being a Sony, the sound was also terrific

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoIrish, Fantastic! We're thrilled to learn that your STRAN1000 has exceeded your expectations and significantly improved your viewing experience with your new projector. It’s fantastic to hear that you're enjoying the exceptional sound quality that Sony is renowned for. Enjoy your new setup, and thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with unit. It has been a huge upgrade over the my previous receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JM12,

      It brings us great satisfaction to hear that the STR-AN1000 has proven to be such a significant upgrade for your home theater system. We aim to provide a transformative leap in audio processing and spatial sound technology, and knowing that you are very satisfied with the power and precision of this unit is truly wonderful.

      Thank you for choosing Sony to power your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Great 4k audio/video

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Pioneer Elite 5.1 receiver with this so we could have 4k for our Bravia TV and PS5. This receiver also can detect/sync other Sony devices plugged into it so that they all turn on/off together and will switch component input automatically. It will also detect my satellite receiver if I turn it on first (still have to use that remote). However it does take several seconds to detect the sat box has powered on before it turns on the receiver, then turns on TV, Sat audio is heard, finally video input switches from main Google TV screen to the Sat TV video. Also, switching from a built-in streaming app to another component like the Sat TV, requires multiple button presses/scrolling to get there. You press Input, select Watch or Listen, scroll to the component you want, then Enter. Going back to streaming is a little easier. You press the Apps button, scroll to the app, then Enter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Name, thanks for sharing your feedback. We're glad that you like the STR-AN1000 7.2 Channel Dolby Atmos & Dolby Vision 8K HDR Network A/V Receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Amazing Processing but not enough power

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to cinema 60 for more power but i am missing the 360 spatial audio from sony. Might upgrade to az3000es

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tadaka,

      We are elated to hear that you are considering staying within the Sony family for your home theater upgrade! The STR-AZ3000ES is a fantastic choice, especially since it features our 360 Spatial Sound Mapping technology, which creates that immersive, multi-dimensional soundstage you’ve been missing. Transitioning to an ES Series receiver will not only provide the power you're looking for but also restore that signature spatial audio experience.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    The Receiver that doesn't disappoint

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver was the best pick to power my speakers and entertainment system. Great choice

    I would recommend this to a friend