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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 454 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 454 reviews
  • Rated 5 out of 5 stars

    Great for ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Sony 5.1 receiver to get Atmos with my ps5/4k Blu-ray’s as well as 120hz pass through. Works great and is well worth the upgrade if you’re on the fence like I was. The upgrade interface is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great though just a small quirk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver has worked incredibly well for my home theater setup. The only thing that i find particularly annoying is that when using my tv remote to turn on the system it always brings up the receiver menu which has to be closed by the device record directly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ross,

      Thanks for this fantastic 5-stars review of the STR-AN1000 receiver. We're happy to hear that it's working incredibly well for your home theater setup.

      We also appreciate you bringing up the specific issue with the receiver menu automatically appearing when you use your TV remote to turn on the system. We understand how this can be a frustrating and annoying interruption to your experience. This behavior is often related to the "Control for HDMI" or "BRAVIA Sync" function, which is designed to allow your TV remote to control other connected devices. While this feature is very convenient for many users, we understand that it can also have unintended side effects.

      We recommend checking the settings on your STR-AN1000 to adjust the "Control for HDMI" or "HDMI Settings" to prevent this from happening. You may find an option to disable this specific function, or to change how the system responds to the TV's power-on command. May you need guidance while doing it you can contact our dedicated Sony support at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Sony fan for decades

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very clear. Swapping out my old sony reciever took me awhile,im not so good at it. Understanding the manual was not so easy for this old guy. At my age its the last one I will ever buy. Woks well with my 55 inch bravia xbr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Receiver I've Owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and calibrate. Outstanding sound quality. Will get a 4k TV soon, but have no doubts this receiver will enhance the display.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theo, We're glad that you are enjoying your new receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great Job Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference. Replaced a Onkyo 757. So much more power than the Onkyo. My wife said it’s like being in a movie theater. Side note Best Buy is awesome I bought a fridge a Mac a stereo avr and they have been so helpful! It’s also on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver sounds great! Big upgrade from my 14 yr old Harman Kardon. Big value at the sale price. Can’t wait to get the wireless surrounds to finish off my setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sean,

      Very nice! We're glad to hear that you like the price point of the AV receiver. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Love the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Makes a loud mechanical clang upon starting and shutting off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coachwrinkles,

      Thank you for taking the time to share your review and experience with the AN1000 receiver. We're delighted to hear that you are pleased with its sound quality. We also greatly appreciate your feedback regarding its power source. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    just for cinema fans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing features 4k in 120hz the image is crystal details are pure colors and contrast in high grade , 1080p with this device you can see amazing results. sound professional for klipsch speakers in fact recomended for reral cinema fans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service, very friendly, i had no problems getting someone to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AV Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this Sony AV an1000 is great perfect with my klipsch speaker. Sounds very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackson,

      Amazing! We're glad that you are enjoying the sound quality of the receiver. Thank you for choosing Sony!

      -Ralph sony-global

  • Rated 3 out of 5 stars

    Wish I could rate this higher...PLEASEWAIT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as sound and video quality goes, I find the unit sufficient for my needs and wants. If you're a stickler for details, you may want to read other reviews. My biggest gripe with this unit is when it gets stuck on the "PELASEWAIT" message. It turns on automatically, I find it stuck saying "PLEASEWAIT," and the only way to move forward is to physically unplug and replug. This, unfortunately, makes it a deal-breaker for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit Solid quality Acoustic quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it on sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade. Got it on sale and I’m very happy with the performance. It supports 4k at 120hz

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Warcraft,

      It is most rewarding to hear that the Sony STR-AN1000 has been a good upgrade for you! We are delighted that you are very happy with the performance, especially with its ability to support 4K at 120Hz for the ultimate high-fidelity home theater and gaming experience.

      Thank you for choosing Sony! Enjoy your fantastic sound!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my previous Sony receiver and what a difference. Highly recommend this receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Awesome! We are so glad to hear that you are happy with your new STRAN1000! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Receiver Awesome Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony several years ago and upgraded to a magnolia brand. That new receiver was good but not user friendly. Decided to jump back to this new Sony receiver. I'm completely satisfied and glad that I went back to Sony. Clearer Sound!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Av Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Automatically connects the audio for all shows. Instead of reverting back to the tv speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertT, Awesome! We are so glad to hear that you are happy with your new STRAN1000! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just in case you are wondring yes it can work with a sony Ht-A7000 soundbar and subwoofer and side speakers it make the sound quality ten times better and  immerses you in ways you wouldn’t believe possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Sony!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! Does everything I need and more! Caught it on sale for $599 and it was a no brainer! You won’t be disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarrenB amazing! We're glad that you like your new 7.2 Channel Dolby Atmos & Dolby Vision 8K HDR Network A/V Receiver. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best receiver I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony have created a black magic receiver sounds coming from five speakers sound like that coming from 12 I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrStovall, We're glad that you like the sound quality. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Nice tuner-amp. Good Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A primary plus is its good FM tuner circuit and the existence of an AM tuner! Many tuner-amps only allow FM. Sports fans appreciate AM. Use of a television as the tuner-amp's display (much like a computer monitor) is innovative and simple to use. Lastly the tuner-amp's eARC HDMI circuitry can be used for real 7.2 channel configurations. My ONLY complaint is being unable to listen to radio, enjoy a music CD, use a phonograph turntable or other audio source when watching television, except the television's audio. "Smart" electronics are a bore. Lastly, the price made it a good buy.

    I would recommend this to a friend