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Customer reviews

Rating 4.5 out of 5 stars with 460 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 460 reviews
  • Rated 5 out of 5 stars

    Great amp for home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it., Been a sony fan for a while and this is just a big step up from my DN 1080

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi REPJ,

      We're so glad to hear that you’re loving your Sony STRAN1000 and appreciating the big step up from your DN 1080. Thank you for the perfect 5-star rating—it genuinely means a lot! The STRAN1000’s cutting-edge audio processing delivers even greater clarity and depth, making your listening experience all the more immersive and rewarding.

      Thank you for choosing Sony—hope your day is outstanding!
      DiegoV. Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Love this receiver. It was very easy to set up I have had no issues at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter AVR.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AVR when on sale. Good one for building your 1st system. No Dirac or Audessy correction though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets!…great sound perfect with my XR Bravia TV..with my phone and my pc also works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is very good quality at a great price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasW,

      Thank you so much for the 5-star rating! We are delighted that the Sony - STRAN1000's performance and features exceeded your expectations, especially regarding its outstanding value. We strive to deliver premium home theater components accessible to everyone.

      Thanks for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Atmos and 360 spacial is much wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than any sound bar I've heard + all the features you need from a receiver

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not sure to be honest.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only a month in, still learning the ropes of it. Good receiver, annoying that all the web app functionality for streaming services run through your phone or whatever other device you are using. Sound quality is good, remote control and app are terrible.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenR,

      Thank you for the review and we're glad to hear that you like the AV receiver. We do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reciver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and the price was right. Sound quality is great and louder than my Yamaha.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony support was fine until…….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Sony support about a loud noise coming from inside my brand new Sony STR-AN1000 when I turned it on or off. The noise was intermittent but loud enough to be concerned that the unit was bad. The support was nice and helpfull until I got connected to whoever they assign to handle customer complaints that they can’t immediately resolve. After telling me that the noise (and I mean noise not a click) the AV unit was emitting was normal I requested to speak to someone else. To make a long story short she disconnected the call. Thanks for the help Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gmanubian,

      Thank you for taking the time to share your experience with the Sony STR-AN1000. We appreciate your feedback and are sorry to hear about the issues you encountered with our support team regarding the loud noise from your unit. We understand how concerning this can be, and we want to ensure that we address your concerns thoroughly.

      We would appreciate the opportunity to learn more about the issue you're facing and assist you further. If you're open to it, could we reach out to you directly? Please send the following details to socialsupport@am.sony.com so we can ensure we have the most accurate information:

      - Sony Case Number:
      - Full Name:
      - Username:
      - Telephone Number:
      - Model Number:
      - Issue/Concern:

      We truly value your loyalty as a Sony customer and apologize for any inconvenience this situation has caused. We look forward to speaking with you and working towards a resolution.

      Thank you for bringing this to our attention.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony av receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good av receiver delivers a amazing experience with good sound and features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony you can’t beat it’s performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver for Sony products TV PS5 etc etc……..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveW,

      Thank you for choosing Sony!

      We’re excited to hear that the STRAN1000 receiver is working great with your Sony products, including your TV and PS5. We’re glad it’s enhancing your overall entertainment experience. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very advanced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great GUI and easy setup features. Supports all the latest Audio and video formats!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    sony best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system to build on. easy to set up an to get use to right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cinerama

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, fantastic sound for movies and TV and music on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is the first receiver I have purchased and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy to setup. Actually has more speaker channels than I use as the two side channel speakers would need to be battery powered and who wants to be recharging batteries to watch a move. Nice feature if you have a way to plug in side speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 1000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit it a very very nice i wood Recommend this united to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do. Best Buy came in and hooked everything up. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent A/V receiver replaced an older Sony ES A/V receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever thank so much Best Buy much love appreciate it

    I would recommend this to a friend