Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$1,048.00
Save $1.99
Comp. Value: $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 459 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 459 reviews
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Top receiver

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my previous receiver which was not 4k compatible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeH,

      That is a fantastic upgrade! The move to the STR-AN1000 from a non-4K receiver is huge, as you're now fully embracing modern home theater capabilities. Specifically, you've gained 8K and 4K/120Hz HDMI 2.1 connectivity, which is essential for the latest high-frame-rate gaming and ultra-high-definition content, plus full support for leading HDR formats like Dolby Vision and HDR10. Beyond video, the STR-AN1000 also elevates your audio with Dolby Atmos and DTS:X support, and our unique 360 Spatial Sound Mapping technology to deliver a truly immersive, cinema-like experience in your home. Enjoy the incredible clarity and future-proof performance!


      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic system for the price. We originally had an Atmis soundbar, but we were not impressed with the surround, even with wireless surround speakers. This was only a little more (we had our front speakers from the old setup), with much better sound spatialization. Even better, we can add additional side or top surrounds and it doesn't block the bottom of the TV like the soundbar did. One con, the connection to the wireless surrounds sometimes gets a little choppy (seems like other Bluetooth devices interfere), but this is easily resolved with recalibration in the system, and the system recognizes when the connection is bad and will suggest recalibration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Karin

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing receiver, with outstanding sound quality and it is EZ to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarinF, Awesome! We're delighted to hear that you appreciate the ease of use and outstanding sound quality this unit delivers. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 360 spatial sound is awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Improvements over my Sony STR DN850. Sounds great and the wireless ability for sub and surround speakers is flawless. Really nice to get rid of the speaker wire. I am no audiophile, but to my ears this receiver sounds great! The price is good for the quality of this receiver. The Sony 360 spatial sound puts this above any receiver in this price range, maybe above anything under $1000 in my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Great! We're delighted to hear that you are enjoying the sound and features of your new receiver. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Addition to My Home Theater Setup I purcha

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony STR-AN1000 last September, and it has been a fantastic addition to my home theater. I use it with my Sony TV, and I’m really impressed with the overall performance. What stands out the most is the audio cable connection between the receiver and the TV, which noticeably enhances the clarity of movie dialogues, making them louder and easier to understand. Overall, I’m very satisfied with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChunL, We're glad that you are enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite purchase of 2025

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This livens up my living room and brings you into the video game or movie. I feel like I am in my own personal movie theater thanks to this and the OLED TV I purchased from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminM!
      Thank you for sharing your experience with the STR-AN1000! It brings us great joy to hear that it has transformed your living room into a personal movie theater.

      With its immersive audio capabilities and seamless connectivity, the STR-AN1000 truly elevates your gaming and movie-watching adventures.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very impressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up and has the ability to customize for specific surround sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DGfl,

      Thank you for choosing Sony!

      We're excited to hear that the STR-AN1000’s easy setup and customizable surround sound features have stood out to you. Your insights motivate us to continue creating products that offer both convenience and tailored audio experiences. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Fred’s home theater system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Very clear and easy to set up. No issues yet but as soon as I get to play with the system, I’ll provide a better review. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this receiver!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. I connected my 4 Sonance in-ceiling speakers and the sound quality is amazing! I also connected my 800w Rocker Shaker Subwoofer, and sounds great. I wasnt sure what port to connected to since the receiver doesn't have a "subwoofer" indication, so I connected it to "center", seems to be working great though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanM,

      Thank you so much for your fantastic 5-star review of the STR-AN1000 receiver! We're thrilled to hear that you're enjoying the exceptional sound quality with your Sonance in-ceiling speakers and Rocker Shaker Subwoofer.

      To ensure the best performance from your subwoofer, please connect it to the dedicated "SUBWOOFER" output port on the STR-AN1000, rather than the "CENTER" port. For further assistance, feel free to consult the operating instructions for detailed setup guidance. You can find the instructions here:
      (Pg. 18) - https://www.sony.com/electronics/support/res/manuals/5037/b33415fde106bb6d2fc890a4347b078d/50370281M.pdf

      Thank you for choosing Sony!

      Best,
      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect Watts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent amplifier. For me, it's a welcome improvement over 790. This is not to imply the 790 was not good. It's not on the same level is all. The extra watts per channel and set-up provides a much better listing environment. Especially when connected to the sony 7.2 system using two subs moves are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Links,

      Thank you for sharing your experience with us! We're glad that your Sony STR-AN1000 receiver meets your expectations. It's our pleasure that this setup provides a more immersive audio experience, making movies and other media sound amazing.

      Thank you for choosing Sony! Enjoy!

      -Maria Sony_US

  • Rated 5 out of 5 stars

    Love the surround sound!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the av receiver and the surround sound! Lots of functionality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erika,

      That is wonderful to hear! We are thrilled you love the STR-AN1000 A/V Receiver and are enjoying the powerful surround sound and extensive functionality it offers.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow! This Sony receiver is all you will need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable how easy this receiver is to set up. I have two front speakers, two mid speakers, and two rear speakers set up with banana plugs. I also have two Xbox consoles and a Nintendo Switch hooked up. The ethernet port is a great addition so you can bring up the menu on the TV to set everything up. After I hooked up the receiver, it wanted to do an update to the system which worked flawlessly. if you have any doubts, go on YouTube and watch some videos, you will not be disappointed. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Ultimate Device for Awesome Surround Theatre !

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd A\V Receiver from Sony. It has exceeded all of my expectations. Set up takes patience, but it is worth it. It is the Brains for all My New Sony Gear: X90L TV, SA-SW5 SubWoofer, Elevation Atmos Speakers, Core Series 5" 3-Way Speakers, Core Series 4" 2-Way Center-Channel Speaker, SA -RS5 Wireless Rear Speakers, UBP-X800M2 4K Player, and Stereo BT Turntable. They all play very well together. The only complaint will be from the Neighbors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice easy to use receiver with lots input options.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice receiver which has a lot of input options and I needed to use those and so I purchased this receiver and it was a good swap for another receiver which I am going to use upstairs. The receiver is pretty easy to use and so is the remote control. The receiver also has mute and a digital volume and can be turned down and even muted such that the receiver can be turned on in order to be used as a passthrough communication device. I use headphones a lot and so that is very important feature. The receiver takes what seems about 30 seconds to turn on when the system is powered on from a switched conditioner power. Thank you for the receiver Sony and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding system. I had the previous 1080, The sound quality is better and the setup is easy. Not a huge fan of the 360 field like others, def love the Dolby

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote

    Rated 4 out of 5 stars

    Great sound for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and sufficient inputs and outputs but switching difficulties and poor remote prevent a higher rating. The receiver appears well built and sets up easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound, but glitchy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third unit, had to return two of them. They are very glitchy. The first two froze with no audio and nothing on the display screen. This one has a cracking (popping) sound coming from my speakers when scrolling through Netflix posters (using my Sony Tv's built-in app). Sometimes when I turn on my tv, the receiver display screen says "Please Wait". And that can last a few minutes before the receiver actually starts playing audio from TV. It's a shame that I'm having these problems because the receiver sounds great. Hopefully a Software Update will make this receiver more stable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade for home theater system

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 5.1 STR-DH590 Sony receiver. The sound quality is much cleaner and fuller than the previous amp with the same speakers. I added the front up firing Atmos height effect speakers too and the surround effect is so much more spatial. The auto calibration process was easy. It although like most I have used set my speakers to large format. This disables the subwoofer. Manually setting them to small and setting the crossover values took care of this error. Would recommend this AVR receiver to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony receiver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver. Easy hook up. Works well within my home theater. Replaced older sony receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joed,

      We are thrilled to hear that the STR-AN1000 was a smooth upgrade for your home theater! It is great to know that the setup was easy and that you are enjoying the performance of your new receiver.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stran1000 is great with issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this receiver is a great receiver. The sound and clarity is great. However, there is a problem with the software. The receiver cuts off and on randomly. There is a period of 3-4 seconds of blackness and sound. If you look online this seems to be a common issue with this receiver. However the sound is great and it clears the picture or upgrades the picture very well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dojo45, We're glad that you like the sound and clarity. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. With regard to the issue you've encountered, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US