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Customer reviews

Rating 4.5 out of 5 stars with 459 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 459 reviews
  • Rated 4 out of 5 stars

    Sony never disappoints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been working great. Sound is excellent. Very easy to set up. Some annoying features that you can’t disable like the start up screen that ask what you want to do. But overall it’s excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffP!
      Thanks for sharing your review with us. We are thrilled to hear that your STR-AN1000 is delivering such excellent sound and that the setup was a breeze for you.

      We also appreciate you mentioning the startup screen; feedback like that helps us understand how to make our interface even better for everyone.

      We appreciate your business and thank you for choosing a Sony receiver!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    New Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality from our existing speakers is amazing with the new receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TerryH!
      Thanks so much for sharing your feedback with us.
      We are thrilled to hear that your current speakers sound amazing with your new STR-AN1000!

      The STR-AN1000 is built to really transform your home space. It features 360 Spatial Sound Mapping, which creates multiple phantom speakers around the room, and it supports 8K video and Dolby Atmos for a truly cinematic feel.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    LIMITED but nice AVR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: Very nice AVR. Basic, simple but with good/excellent sound. Has the eARC and Media Box @ 4k/120 and 8k/60 which is what I wanted, while others are 4k/60. Great sale price. CON: A subwoofer is required to run the calibration process. System does not allow/provide optional speaker selection in the set-up process. I have a 5.0 system (no Sub). Considering subwoofer options. Recommendation: Depends on your current speaker set-up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been an excellent receiver. The set up was easy and sound is beautiful. I couldn't have asked for more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SupremeCoffeeMaker,

      Wonderful to hear! We're delighted the STR-AN1000 receiver's setup was easy and the sound is beautiful. Enjoy your audio experience! Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this receiver. It’s a lot better than the one I had before. I got it due to the Bluetooth capabilities and I was able to use it very easily and attach my phone to it. It also sounded much better coming out of my current speakers- you won’t be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user731305, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Amazing works so well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing product, so easy to connect and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeobardoG!
      Thanks so much for sharing your feedback on the STR-AN1000.
      It brings us great joy to hear that you find the product so easy to connect and use!

      We hope you'll also be able to dive into some of the other great features of your receiver, like the advanced 360 Spatial Sound Mapping for an incredibly immersive cinematic experience. Plus, the STR-AN1000 supports the latest video formats like 8K and 4K/120Hz, so you're set for premium picture quality.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Power, Setup

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic receiver. Easy to set up. Powerful. Lots of fun.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephR, We're glad that you like the ease of setup and overall quality of your receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set this receiver up in our theater room and it conmected easily, was easy to wire, and is connected to 7 soeakers and 1 subwoofer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TL22,

      Thank you for choosing Sony!

      It's a true pleasure to hear that setting up your STR-AN1000 receiver in your theater room was such a smooth experience! We're delighted to know it connected easily, was simple to wire, and is now powering your 7 speakers and 1 subwoofer perfectly. Thanks for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pairs well with Bravia TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Denon receiver with this Sony because I needed 2 HDMI outputs. I should have gotten this from the start because I'm using a Bravia TV and the way it's integrated is seamless. The sound quality is better too. I did have some restarting issues but it turns out the first one I got was defective. Exchanging it resolved all the issues I had (freezing, restarting).

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best receiver I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this receiver. 360-Sound feature is absolutely amazing. Easy to setup. Best receiver I’ve ever owned (and I’ve owned Yamaha, Onkyo, Denon and Harmon-Kardon over past 20 years). Go get it especially when it’s on sale for $599!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick, Thanks for the 5-star rating!
      We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Didn’t know what to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend! I chatted with Best Buy online and told them what I needed. I ordered it and picked it up. It was perfect! So easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HeatherJ,

      Thank you for your wonderful feedback on the STR-AN1000! We're delighted to hear that you had an excellent experience with your purchase and found it easy to use. It's great that our partners at Best Buy were able to assist you in getting exactly what you needed. Your recommendation means a lot to us, and we're happy to know that the STR-AN1000 is working perfectly for you. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worthy of the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surround sound is more than about what formats, but also quality of life as well. Supporting DTSX and Atmos along with having Spotify support and USB music connection, audio has many options to go through. WIth HDMI 2.1 support, both my PS5 and Series X can be connected to my TV as well through the receiver. All the bases I can think of are taken care of with all the HMDI inputs and options.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Man cave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for and a great price and have enough power

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reba,

      Thanks for the positive review! We're thrilled to hear that the STR-AN1000 was just what you were looking for and that you're happy with its power and price. We designed it to deliver a great home theater experience, and it's fantastic to know we hit the mark. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Plenty of ports for all my devices, and no issues with the audio or visual quality. Setup was a breeze.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobM!
      It brings us great joy to hear that you're satisfied with the STR-AN1000 receiver. We're thrilled that you found the setup easy and appreciate the ample ports for your devices.
      This model is designed to deliver exceptional audio and visual experiences, ensuring you can enjoy your favorite content to the fullest.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Finally!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this receiver how tha I finally got it all setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeM,

      We are thrilled to hear that you're loving your STR-AN1000 receiver now that the setup is complete! It’s great to know it’s providing the high-quality audio and video experience you were looking for.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Had to return due to equipment mismatch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this. My speakers are 4 OHM and SONY made it sound like it was a real problem as it doesn't support 4 OHM speakers. Easy to set up and sounded great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich,
      Thank you for taking the time to share your feedback with us. We appreciate your input regarding the STRAN1000 and its compatibility with 4 OHM speakers. It's always helpful to hear from our customers as it allows us to improve our products and services.
      We're pleased to know that you found the setup process straightforward and that the sound quality fits your preferences.

      Thanks for considering Sony products!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Great sound. Very compatible with my sony bravia tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAXWELLB,

      Thanks for the great feedback on the STR-AN1000 receiver. We're glad to hear you're enjoying the sound quality and the seamlessly connection with your BRAVIA TV.

      When a Sony receiver is paired with a BRAVIA TV, they're designed to work together with features like Acoustic Center Sync, which allows the TV to act as a center channel speaker.

      Thanks for choosing Sony to enhance your entertainment experience!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Power at your fingertips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, powerful. Amazing quality that's expected from Sony

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for my 75 inch TV. And good for Karaoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Very easy to set up. Planning to add more speakers. I love Karaoke so much and this is a good match for me...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Juliet,

      Thank you for choosing Sony!

      It brings us great joy to hear that you found it very easy to set up and that it's a perfect fit for your love of karaoke! The STR-AN1000 receiver is designed to offer flexible setup options, making it simple to expand your system as your needs grow. Adding more speakers is a great way to create an even more immersive audio experience, perfect for enjoying music and karaoke sessions.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great receiver, beats a Denon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver, sounds are amazing. Just remember to set your tower speakers to "small" if you want the bass to kick. Had to Google that for mine to work. The dual HDMIs work great also. I have a large tv to the main and a projector to the second HDMI connection.

    I would recommend this to a friend