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Customer reviews

Rating 4.5 out of 5 stars with 460 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 460 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sony - STR-AN1000 7.2 - Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The STR receiver boasts high quality and multiple connectivity options. I would buy this again and have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony STR-AN1000

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver, works really good with my speaker setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SVTAquatics,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the STRAN1000 receiver is working so well with your speaker setup. It’s wonderful to know our product is helping you enjoy your audio system to the fullest. Thank you for sharing your experience—we truly appreciate your support and trust in us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Phyneds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Sony's AV Receiver has come a long way. able to now connect to your Wi-Fi network and tons of bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great receiver, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver: Plenty of inputs and various output options. 4K pass through and high power per channel are amazing. The price point is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound output is amazing! My nephew talked me into buying this receiver. I kind of figured that they were all about the same. How wrong I was. I am very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    zebekulu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow I like it. my house the theater room is fantastic with full off nice sound. even to watch news the sound output is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing AV Amplifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Audio Video amp I've ever owned, Sony does it again, streaming from Apple Music sounds amazing with Lossless music!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great…easy to use n really great for entertain system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolV, Amazing! We're glad that you like the ease of use. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reciever, easy to hook up to speakers. Set up a little confusing and when you turn on and off the reciever is pretty loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the STR-AN1000, KennethW. We're glad to hear that you find it to be a good unit and that hooking up your speakers was easy. We also appreciate your honest comments regarding the setup process and the loud "on/off" sound. We are committed to making our products as user-friendly as possible, and your feedback helps us identify areas where we can improve our instructions and product design. We will be sure to pass your comments to our engineering team. Thank you again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony Receiver, works well with my Sony television. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best bang for the buck. puts out great sound. just added Klipsch Dolby Atomos height speakers. sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Phenominal Performance For The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Power & more capabilities than I even need at this time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MFraze14, That's cool! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony STR-AN1000 7.2 Channel 8K A/V Receiver. It's good to know that you investment is worth it. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great avr to upgrade your home theater to a Dolby Atmos setup. Awesome sounding receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new tech is pertty bad ( your back side it wont let me say as*.) it is complicated at first. But thays becouse it can do alot of stuff,not your old receiver. Would be beter if paper came with product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArnoldR,

      Thank you for choosing Sony!

      We sincerely apologize for any inconvenience you may have experienced with the STRAN1000 receiver. Your feedback regarding the lack of a printed manual is invaluable, and we will certainly consider it for future improvements. Let us share our help guide for comprehensive information on the receiver's connections and features: https://helpguide.sony.net/ha/strtaan10/v1/en/index.html.



      Additionally, please remember that you can reach out to our Sony support team for assistance in understanding the features of your new receiver: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    New receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice upgrade from last one and everything went smoothly besides trying to sync it with our universal remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the STR-AN1000, jmartinez8121. We are pleased to hear that it was a nice upgrade for you and that the setup process was smooth.

      We're sorry to hear about the difficulty you had syncing it with your universal remote. We understand that getting all of your components to work together seamlessly is important, and we apologize for any frustration this caused. The STR-AN1000 uses standard remote codes, so it should be compatible with most universal remotes.

      If you are still having trouble, we recommend checking the remote's manual for the correct brand code for Sony, or a list of compatible codes. If that doesn't work, we'd be happy to offer more specific troubleshooting tips or guide you to our support team for further assistance.

      Thank you again for choosing Sony! We appreciate your patience and your business.

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Rated 2 out of 5 stars

    Great sounding but "died" on my

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this receiver's sound. However one of the hdmi ports suddenly stopped working. Was told to call Sony but unfortunately they don't cover "open box" items for warranty. Exchanged it for a Yamaha.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Love305,

      Thank you for considering Sony products.

      We truly regret the inconvenience caused by the HDMI port on your STRAN1000 receiver suddenly stopping working. We understand how frustrating it must have been to encounter this issue, especially when you were enjoying the sound quality. We also recognize how disappointing it can be to learn that the warranty does not cover open box items, which limits the support we can provide in such cases. Your experience and feedback are very important to us, and we will share your comments with the relevant team as we continue to work on improving our products and customer service.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup of speakers. Great sound and ease of use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mate, We're glad that you like the sound, ease of setup and use. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has plenty of power. I like the multizone functionality. Setup was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound. It has easy to use remote. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this receiver. It has many adjustments to make it sound just the way you want. Brent

    I would recommend this to a friend