Customer Ratings & Reviews
- Model:
- STRAN1000
- |
- SKU:
- 6533290
Customer reviews
Rating 4.5 out of 5 stars with 452 reviews
(452 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the amazing sound quality, ease of use, and straightforward setup of the STR-AN1000 receiver. Its support for Dolby Atmos, ample power, and multiple connectivity options are also appreciated. However, some users find the remote to be lacking due to its unlighted design. Overall, the receiver is considered a great value for its price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
3 problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Three problems with this new unit. Popping/Snapping sound on switching between streaming channels or selections within channels -irritating. Could not get Zone 2 or 3 operational - ambiguous directions or were just too dumb to figure it out. Labels on the front are illegible without using a flashlight.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed feedback, RogerS.
We are truly sorry to hear that your experience with the new STR-AN1000 A/V Receiver has been marred by three distinct issues, we sincerely apologize for this frustrating experience.
Regarding the specific issues you raised, we understand the irritation: the popping/snapping sound often indicates a configuration issue related to the digital audio output format settings on your connected devices or the receiver itself (like Auto Format Detection). We also regret that the directions for setting up the key Zone 2/3 multi-zone function were ambiguous and frustrating to implement. Lastly, we appreciate your honest feedback on the illegible front panel labels and will pass this usability design comment to our product team for future improvements.
We want to help you resolve these technical issues so you can enjoy the full performance of your receiver. Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht so our specialists can guide you through the specific settings adjustments for the popping sound and clarify the steps needed to activate your secondary zones.
We appreciate you bringing this to our attention.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Get What You like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it very much, but i am an onkyo guy. Can't go wrong with the sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drea,
We appreciate you giving the STR-AN1000 A/V Receiver a try, even as a committed Onkyo user! We are glad you liked it very much and agree that you certainly can't go wrong with the exceptional performance and features of the Sony unit.
Thanks for choosing Sony.
Best regards, Eliab
Rated 3 out of 5 stars
The 360 Reality Check That Didn't Quite Land
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After much contemplation between the Denon X3800H and the Sony 3000ES, I stumbled upon the Sony AN1000 receiver at Best Buy, a tempting open-box deal. Despite knowing it might not meet all my needs, I hoped for a worthwhile upgrade. Unfortunately, it fell short. The sound, while passable, lacked the richness I expected, paling in comparison to my older Denon. But that wasn't the deal-breaker. Attempting to explore Sony's new 360 Reality Audio, I played "Spider-Man: Across The Spider-Verse," initially impressed. However, upon returning to the Apple TV menu, chaos ensued. The audio lagged and emitted an unsettling airy noise reminiscent of blowing into a fist. Even worse, testing it on streaming platforms like Twitch and YouTube was a flat-out disaster. The 360 Reality Audio sounded abysmal, making me appreciate the sound of silence. Switching back to DTS: X, relief washed over me as the audio returned to its former glory. Yet, the sluggish performance, delayed HDMI inputs, and the caveat of avoiding 360 Reality Audio left me unimpressed. In comparison, I believe Denon would offer a superior experience. With a heavy heart, I reluctantly grant the AN1000 three stars, acknowledging its mediocrity—only salvageable at a bargain price, provided you steer clear of 360 Reality Audio.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound AVR
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great AVR from trusted brand Sony very stylish with all cool features with stunning sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VargeesM, Thank you for the positive feedback! We're very happy to hear you like the stylish design, stunning sound, and cool new features of your Sony STRAN1000. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i gpt this fpr my definitive technology dm 70 speakers and the quality and features are amazong
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeivanN We're thrilled to hear that you are enjoying your new receiver. Thank you for choosing Sony. Erin
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
Perfect for the rest of our Sony system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly compatible with our Sony TV and Bose 5.2 speaker system. I thought the atomic explosion in Oppenheimer occurred in our house! This receiver was a replacement of an aging Sony receiver.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound. Very impressed. Glad I made purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ice74,
Perfect! We're thrilled that you are enjoying the sound quality of the receiver. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Masterfull
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started with a 2.1 added a center now im in a 5.1 and i know i will finish with a 7.1 this receiver has scale up magically. Games movies and music is so clean so full!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
One of the best…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When wanting the best quality sound for your favorite genre of music to feeling the movies waves through you this is the item for you. I am extremely impressed with the sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
SONY SURROUND RECEIVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USING A 7.1 SPEAKER SETUP, THE SOUND IS AMAZING FROM ALL THE SOURCES THAT ARE INPUT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JIMBOB, Awesome! We are so glad to hear that you are happy with your new STRAN1000! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Expensive, but future-proof. PS5!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is off the charts expensive, but should pay for itself in long run. I specifically purchased this to run my PS5 through it and, boy, does it come through with flying colors.
I would recommend this to a friend Rated 5 out of 5 stars
Great Reciever and open box deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this reciever open box. Its basically brand new. Its an awesome product and im super happy with it. Best Buys open box items are the best deal out of any other box store for pricing.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience, ROBERTP! We’re happy to hear that you’re enjoying your Sony receiver and that it met your expectations right out of the box.
It’s great to know you’re happy with Best Buy’s open box deals!
If you ever have questions about your receiveror need support, please feel free to reach out—Sony is here to help. Thank you again for choosing Sony, and enjoy your awesome new setup!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Dummy proof but lack options compared to denon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great receiver, runs all my 5.2 speakers with clarity…. With the Sony app you can stream Amazon music with easy…. But I maybe having good luck since all my components is Sony(85in tv,dvd player, PlayStation,an record player
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Incredible Perofrmance for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my ~7 year old Onkyo. For the price point, this is an incredible home receiver for music and movies. Crisp sound, great bass with my Hsu subwoofer. I also bought the Sony SA-RS3S Wireless Rear Speakers. Easy setup.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Upgrade from dh770
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver is clearer and has more features to utilize the 5.1 speaker system at home. I really like the surround 360 for listening to regular stereo content.
I would recommend this to a friend - Pros mentioned:Power
Rated 4 out of 5 stars
Great AV Receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Receiver. Sounds great, good features and has plenty of power to drive my 5.1 speaker set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanC, Awesome! We're glad that you're enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an Onkyo that died. Didn't have a clean way to add the Atmos speakers. Purchased the Sony SA-RS5 to go with it. The setup was easy and we are very happy with the sound.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Easy to use. Hooked up seamlessly to my existing components.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesG, We're glad that you are enjoying your new receiver. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Well worth it cheaper Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodbye good inputs that the new edition one so has more multifunction
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cool,
Awesome! We're glad to hear that you like the smart features of the AV receiver. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Open Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first open box occasionally had minor issues with recognizing the input sources. So far, so good with the second open box.
I would recommend this to a friend









