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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 452 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, ease of use, and straightforward setup of the STR-AN1000 receiver. Its support for Dolby Atmos, ample power, and multiple connectivity options are also appreciated. However, some users find the remote to be lacking due to its unlighted design. Overall, the receiver is considered a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 452 reviews
  • Rated 5 out of 5 stars

    New receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice upgrade from last one and everything went smoothly besides trying to sync it with our universal remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the STR-AN1000, jmartinez8121. We are pleased to hear that it was a nice upgrade for you and that the setup process was smooth.

      We're sorry to hear about the difficulty you had syncing it with your universal remote. We understand that getting all of your components to work together seamlessly is important, and we apologize for any frustration this caused. The STR-AN1000 uses standard remote codes, so it should be compatible with most universal remotes.

      If you are still having trouble, we recommend checking the remote's manual for the correct brand code for Sony, or a list of compatible codes. If that doesn't work, we'd be happy to offer more specific troubleshooting tips or guide you to our support team for further assistance.

      Thank you again for choosing Sony! We appreciate your patience and your business.

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound output is amazing! My nephew talked me into buying this receiver. I kind of figured that they were all about the same. How wrong I was. I am very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing AV Amplifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Audio Video amp I've ever owned, Sony does it again, streaming from Apple Music sounds amazing with Lossless music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new tech is pertty bad ( your back side it wont let me say as*.) it is complicated at first. But thays becouse it can do alot of stuff,not your old receiver. Would be beter if paper came with product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArnoldR,

      Thank you for choosing Sony!

      We sincerely apologize for any inconvenience you may have experienced with the STRAN1000 receiver. Your feedback regarding the lack of a printed manual is invaluable, and we will certainly consider it for future improvements. Let us share our help guide for comprehensive information on the receiver's connections and features: https://helpguide.sony.net/ha/strtaan10/v1/en/index.html.



      Additionally, please remember that you can reach out to our Sony support team for assistance in understanding the features of your new receiver: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony Receiver, works well with my Sony television. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Phenominal Performance For The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Power & more capabilities than I even need at this time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MFraze14, That's cool! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony STR-AN1000 7.2 Channel 8K A/V Receiver. It's good to know that you investment is worth it. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great amp for home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it., Been a sony fan for a while and this is just a big step up from my DN 1080

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi REPJ,

      We're so glad to hear that you’re loving your Sony STRAN1000 and appreciating the big step up from your DN 1080. Thank you for the perfect 5-star rating—it genuinely means a lot! The STRAN1000’s cutting-edge audio processing delivers even greater clarity and depth, making your listening experience all the more immersive and rewarding.

      Thank you for choosing Sony—hope your day is outstanding!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver is very good quality at a great price point

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasW,

      Thank you so much for the 5-star rating! We are delighted that the Sony - STRAN1000's performance and features exceeded your expectations, especially regarding its outstanding value. We strive to deliver premium home theater components accessible to everyone.

      Thanks for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great avr to upgrade your home theater to a Dolby Atmos setup. Awesome sounding receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup of speakers. Great sound and ease of use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mate, We're glad that you like the sound, ease of setup and use. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony you can’t beat it’s performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best receiver for Sony products TV PS5 etc etc……..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveW,

      Thank you for choosing Sony!

      We’re excited to hear that the STRAN1000 receiver is working great with your Sony products, including your TV and PS5. We’re glad it’s enhancing your overall entertainment experience. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has plenty of power. I like the multizone functionality. Setup was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound. It has easy to use remote. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this receiver. It has many adjustments to make it sound just the way you want. Brent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Love this receiver. It was very easy to set up I have had no issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Great starter AVR.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AVR when on sale. Good one for building your 1st system. No Dirac or Audessy correction though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets!…great sound perfect with my XR Bravia TV..with my phone and my pc also works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Atmos and 360 spacial is much wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than any sound bar I've heard + all the features you need from a receiver

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony support was fine until…….

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Sony support about a loud noise coming from inside my brand new Sony STR-AN1000 when I turned it on or off. The noise was intermittent but loud enough to be concerned that the unit was bad. The support was nice and helpfull until I got connected to whoever they assign to handle customer complaints that they can’t immediately resolve. After telling me that the noise (and I mean noise not a click) the AV unit was emitting was normal I requested to speak to someone else. To make a long story short she disconnected the call. Thanks for the help Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello gmanubian,

      Thank you for taking the time to share your experience with the Sony STR-AN1000. We appreciate your feedback and are sorry to hear about the issues you encountered with our support team regarding the loud noise from your unit. We understand how concerning this can be, and we want to ensure that we address your concerns thoroughly.

      We would appreciate the opportunity to learn more about the issue you're facing and assist you further. If you're open to it, could we reach out to you directly? Please send the following details to socialsupport@am.sony.com so we can ensure we have the most accurate information:

      - Sony Case Number:
      - Full Name:
      - Username:
      - Telephone Number:
      - Model Number:
      - Issue/Concern:

      We truly value your loyalty as a Sony customer and apologize for any inconvenience this situation has caused. We look forward to speaking with you and working towards a resolution.

      Thank you for bringing this to our attention.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ever thank so much Best Buy much love appreciate it

    I would recommend this to a friend