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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.5 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, ease of use, and straightforward setup of the STR-AN1000 receiver. Its support for Dolby Atmos, ample power, and multiple connectivity options are also appreciated. However, some users find the remote to be lacking due to its unlighted design. Overall, the receiver is considered a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 466 reviews
  • Rated 3 out of 5 stars

    3 problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three problems with this new unit. Popping/Snapping sound on switching between streaming channels or selections within channels -irritating. Could not get Zone 2 or 3 operational - ambiguous directions or were just too dumb to figure it out. Labels on the front are illegible without using a flashlight.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed feedback, RogerS.

      We are truly sorry to hear that your experience with the new STR-AN1000 A/V Receiver has been marred by three distinct issues, we sincerely apologize for this frustrating experience.

      Regarding the specific issues you raised, we understand the irritation: the popping/snapping sound often indicates a configuration issue related to the digital audio output format settings on your connected devices or the receiver itself (like Auto Format Detection). We also regret that the directions for setting up the key Zone 2/3 multi-zone function were ambiguous and frustrating to implement. Lastly, we appreciate your honest feedback on the illegible front panel labels and will pass this usability design comment to our product team for future improvements.

      We want to help you resolve these technical issues so you can enjoy the full performance of your receiver. Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht so our specialists can guide you through the specific settings adjustments for the popping sound and clarify the steps needed to activate your secondary zones.

      We appreciate you bringing this to our attention.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best paired with Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, especially when paired with the Sony TV. Works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maurice, Awesome! We're glad that you're enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sony - STR-AN1000 7.2 - Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The STR receiver boasts high quality and multiple connectivity options. I would buy this again and have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great receiver, great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver: Plenty of inputs and various output options. 4K pass through and high power per channel are amazing. The price point is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound output is amazing! My nephew talked me into buying this receiver. I kind of figured that they were all about the same. How wrong I was. I am very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Phyneds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Sony's AV Receiver has come a long way. able to now connect to your Wi-Fi network and tons of bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good and clear frequency too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NishadeviR, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    zebekulu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow I like it. my house the theater room is fantastic with full off nice sound. even to watch news the sound output is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for the perfect system and found it!!!! I wanted a receiver that would play music on the deck, while someone else could watch TV in the family room. Perfect buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethM,

      That's fantastic to hear! The Sony STR-AN1000 is indeed a great choice for multi-zone audio. We're thrilled it's delivering exactly what you wanted – the ability to enjoy music on the deck while someone else watches TV in the family room. That's the kind of seamless entertainment experience we aim for with our multi-zone receivers.

      It truly is a perfect buy when it meets your specific needs so well! Thanks for sharing your positive experience and thank you for choosing Sony!

      Best regards,
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing AV Amplifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Audio Video amp I've ever owned, Sony does it again, streaming from Apple Music sounds amazing with Lossless music!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first open box occasionally had minor issues with recognizing the input sources. So far, so good with the second open box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Sony Receiver, works well with my Sony television. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great…easy to use n really great for entertain system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolV, Amazing! We're glad that you like the ease of use. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best bang for the buck. puts out great sound. just added Klipsch Dolby Atomos height speakers. sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Atmos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great avr to upgrade your home theater to a Dolby Atmos setup. Awesome sounding receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Phenominal Performance For The Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Power & more capabilities than I even need at this time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MFraze14, That's cool! We're truly delighted to hear your purchase went well and we've matched your expectations with your Sony STR-AN1000 7.2 Channel 8K A/V Receiver. It's good to know that you investment is worth it. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound. It has easy to use remote. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has plenty of power. I like the multizone functionality. Setup was fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets!…great sound perfect with my XR Bravia TV..with my phone and my pc also works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hookup of speakers. Great sound and ease of use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mate, We're glad that you like the sound, ease of setup and use. Thank you for choosing Sony. Erin Sony_US