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Customer reviews

Rating 4.5 out of 5 stars with 466 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the amazing sound quality, ease of use, and straightforward setup of the STR-AN1000 receiver. Its support for Dolby Atmos, ample power, and multiple connectivity options are also appreciated. However, some users find the remote to be lacking due to its unlighted design. Overall, the receiver is considered a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 466 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality Great value and price Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not for audiophiles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but lacked some punch for bigger speakers. Also this does not have enough pre outs for real amplifiers to be connected. Good for a small area without large speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reciever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just love it. Sound is perfect. Eazy hook up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time and money wasted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not easy to connect so I'm not able to get the sound bar to work. Was told this was one of the best they had but I don't agree.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MerissaS,



      We sincerely apologize that you are having trouble connecting your soundbar to the STR-AN1000 A/V Receiver and for the frustration this has caused, as we want you to experience its incredible sound quality and features, like Dolby Atmos and 360 Spatial Sound Mapping. Given that this receiver is primarily designed for connecting and driving up to 7 dedicated speakers and two subwoofers (7.2 channels), connecting a soundbar can sometimes require very specific steps, usually involving the HDMI eARC/ARC port on both the soundbar and the receiver, so we strongly recommend reviewing the receiver's Easy Setup guide or reaching out to Sony Support for direct troubleshooting to ensure the soundbar is properly connected and assigned as an output.

      Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    great purchase!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver met all my needs and got it at a great sales price. Plan to upgrade speakers soon to KLIPSCH as I am currently using 20 yrd old Boston. AN1000 pushes them quite nicely and the on-screen menu is easy to use and calibrate sounds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT USER FRIENDLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product at a competitive price; however, you must go through the main menu to select TV viewing each time unit it powered on. Other units, i.e., Denon and Yamaha remember the last selection upon powering up. I returned the Sony for this reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great sound loooooooove ittttttttt!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad receiver for the cost

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some clicking when you first use. Need to reset and recalibrate for better sound performance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KENGMONEY23,

      Thank you for considering Sony products. We sincerely apologize for any inconvenience you’ve encountered with your STRAN1000.

      To help us resolve the clicking sound issue, please reach out to us at socialsupport@am.sony.com so we can collect further information. We kindly ask that you include the following details in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence and I love it. I will recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RomanM,

      That's fantastic to hear! We're delighted you find your STR-AN1000 receiver excellent and that you love it so much. Thank you for your strong recommendation and thank you for choosing Sony.
      -Eliab Sony_US

  • Rated 4 out of 5 stars

    New Purchase since 1990’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated (of you’re old school amp) but seems to be functioning properly. Lots of audio options that will eventually bring joy?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gart, Thank you for the positive review! We're very pleased to hear that your new Sony STRAN1000 is functioning properly and you like the multiple audio options. We have noted your input about how little complicated it can be and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Open Box - No Complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent, nearly unopened condition with all accessories and cables. I have had no issues to this point setting up with my home theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanC, Awesome! We're glad that you're enjoying your new receiver. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    Upgraded from This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very bright sounding with my Klipsch speakers Gaming was very good with the receiver until it went out in 5 days of purchase I took it back & upgraded to an Onkyo I have a large front room 24x14 & the remote does not work that far Had to get up every time I used it Did not like it at all

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosO,

      Thank you for the review. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Rated 5 out of 5 stars

    Tech

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Reciever. I have been looking for while so much stuff on it I cannot even get to all of it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnD, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Exactly what i needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic receiver did an excellent job correcting for my awkwardly shaped theater room, though due to weird glitch where the 360ssm system wouldnt work after the firmware update i had to do a reset have had no issues since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver is amazing and works like expected. I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosephK, thank you for the five-star rating! We are very glad to hear you're enjoying the STRAN1000 speaker! Thank you for choosing Sony. Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got good deals Best Buy. They work with you diligently

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertC,

      Thank you for choosing Sony!

      We're excited to hear you are enjoying the amazing deals at Best Buy. Indeed, Best Buy and Sony collaborate to offer some of the best products with dedicated customer service. The Sony STR-AN1000 receiver is an excellent choice for your audio needs, featuring advanced audio technologies and seamless integration with both wired and wireless speakers.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    This receiver rocks

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is excellent quality as always. Will last for years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewG,

      Thank you for choosing Sony!

      We're so pleased to hear that you are enjoying the consistently excellent quality that Sony delivers. The STR-AN1000 features 360 Spatial Sound Mapping technology and supports 8K resolution, ensuring a superior audio and video experience for years to come. Your experience motivates us to continue to deliver high quality products, and we thank you for your loyalty to Sony.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated our tv system after 15 years. What a difference. Excellent choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyS, that's awesome! We're truly delighted to hear about your satisfaction with the amazing performance of your STR-AN1000. Thank you very much for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best buy the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Errseelenteeee home theater !!! Sony rule them all !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Heeello GodLoveU, thank you for this amazing review! We're delighted to hear you're enjoying the STR-AN1000 Receiver. We really appreciate your choose of Sony! Best regards, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony reciever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Interfaces with my Sony TV very nicely! Only had it a few week but I am happy so far!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeL, We're glad that you are enjoying your receiver. Thank you for choosing Sony. Erin Sony_US