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Customer reviews

Rating 4.6 out of 5 stars with 3870 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,870 reviews
  • Rated 5 out of 5 stars

    Update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 80's Kenwood. Looks great and all speakers hooked up easily

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OllieJ,

      That's a very nice upgrade! We're glad to hear that you had an easy time setting up the AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy installation, does just what we wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindseyC, Thanks for this positive feedback We are thrilled to hear you are satisfied with your purchase and you are enjoying the superb sound quality of your new stereo receiver. Glad to know it meets your needs and you find it easy to setup. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sleepless in Redwood City

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver works well with our other components. However, it turns on the t.v. sound (not picture) in the middle of the night. I've asked how to correct this, but nobody can give me a good answer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sleepless, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your receiver turning on your connected TV. This unit does not have HDMI ARC feature for CEC function to automatically turn on/off the connected TV. You may check the settings of your TV. Please try to perform power reset to isolate the issue:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00175201

      Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Couldn't keep up with my speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing kept auto turning off. It couldn't keep up with my speakers that were rated at 100W. Maybe the speakers were the issue but this unit couldn't keep up. I guess if you have 100W speakers you should have an AMP that outputs more than 100W. Live and learn.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidH,

      Thank you for the review and we do apologize for the inconvenience. We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms. Less than 6 ohms or more than 16 ohms speakers will not work. You might be using the wrong speakers cable for your speakers. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Nice piece of Hardware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a really old stereo I had and it is fantastic. It runs cool and works with older speakers. Comes with a remote!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Upstall, That's great! Thank you for upgrading to your new STRDH190 receiver. We're glad it works great with your older speakers and you like the supplied remote control. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    nice product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product worked as intended, dropped once and broke. warranty was easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi diego,

      Thank you for the feedback and we're glad to hear that you like the AV receiver. We always stand with our warranty policy so we're pleased that you had a great experience. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products, reasonable, lasts long and no real issues ever. This is a great product, it was a replacement for an older one by another company. Works perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMdaMod,

      You made the right choice in upgrading to the Sony STRDH190 receiver! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what we needed. It does not have a huge amount of bells and whistles but it connects the surround sound and we have Alexa hooked up to it too for music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyGuy, we're glad you found what needed in our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be a sucker to pass on this receiver is what you are looking for is quality output to the dollar. Simple, easy, effective & pairs well with almost anything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChiefMD, Thank you for the awesome feedback! We're thrilled you like the simple and easy-to-use Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    It's an excellent AM FM stereo for the garage pati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open box can't complain other it didn't come with instructions or remote but work just as great as if I had all the attachments with it price was excellent and it just for the garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Quality Stereo Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second receiver I have purchased of this Sony model. It has been a great choice for use with my two turntable setups - nice versatility for inputs and clean output to speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one disappointment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted and expected of a receiver/amplifier in this price range. Only one disappointment. I wish it had an AM band in addition to FM.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, you've made a great choice! Good to know that this is what you've been looking for in a stereo receiver. And we also appreciate your feedback about the lack of AM radio tuner. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great receiver for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver receives like nobody's business! ;) !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bubba, We are happy that you now have a great stereo receiver. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Good Microwave and vent system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and I really like it. The handle and the venting are tops. The menu is easy to comprehend and use also. So far so good and it's more quiet than my previous one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thudpilotbmx, Awesome! Congratulations on your new STRDH190 receiver. We're glad you like the overall built and ease of use of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my klipsch speakers to connect to my tv via headphone jack.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi potatobair, Thank you for the great review! We're so glad you like the ease of use of your Sony STRDH190 receiver. And good to know it works perfectly with your Klipsch speakers and to your TV via the headphone jack. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Back yard stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option if your looking for an amp to drive traditional wired stereo speakers. No reason to pay for all the fancy stuff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timeforarun, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic amplifier and it delivers what it promises so far. Still have to spend a bit of time with the manual to take advantage of all of the features, some of which (e.g., bass and treble levels) are accessible only through the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent tuner/receiver for the money! Works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliusS, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! Works as expected. Great! Has everything I wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillBurr,

      Thank you for the purchase! We're glad to hear the AV receiver works well. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony and we hope you enjoy your AV receiver from here on out. Have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    A receiver for music fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver it handles all of my audio needs. Including older technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bagolfer, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Carl Sony_US