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Customer reviews

Rating 4.6 out of 5 stars with 3870 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,870 reviews
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful stereo system great first system for a kid starting his collection of vinyls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenny,

      You made the right choice! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Not very loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but it doesn't go very loud. Good for smaller spaces.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unhappy, We regret to hear you are having an sound level issue with your Sony receiver. Make sure the volume is not set to “VOL MIN”. Please try to press the VOLUME + button all the way up to see if there will be difference with the sound. Check that all connecting cables are inserted to their input/output jacks on the receiver, speakers and the devices. Make sure you have connected to both the L and R jacks of an analog device, as analog devices require both L and R jack connections. Use a stereo audio cable (not supplied).

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Rated 4 out of 5 stars

    Stereo receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to figure out the operations! I downloaded some of the manual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaB,

      Thank you for the review and we appreciate your time sharing this feedback. Thank you for choosing Sony and enjoy your AV receiver.

      -David Sony_US

  • Rated 4 out of 5 stars

    Good receiver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price when on sale. Receiver gets the job done but it’s only 2 channels. Before I knew it, I was connecting something else and wished I would’ve gone with a different one. Overall, good receiver though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, Great! We're very pleased to hear you like the overall quality of your new STRDH190. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 4 out of 5 stars

    Solid Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid receiver, a little more power would be nice but overall happy. We used for Bluetooth surround sound installed in home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CH3006,

      Thank you for the review and we're glad to hear that you're happy with your AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Receiver display lights is not well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like the lights is not good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasG,

      Thanks for sharing your review and experience with the STRDH190. Your feedback about the display panel is greatly appreciated. If you are not satisfied with the brightness, you can adjust it using the DIMMER button on the receiver or supplied remote. For more information, please refer to pages 8 and 12 of this link:

      https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great beginning stereo receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good beginning stereo receiver with turntable connectors. Basic stereo receiver controls for a two channel system. Able to connect two sets of speakers if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just I like to. Good for faxing and phone to printer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldaD, That's awesome! We're very happy to hear that you're enjoying your new Sony STRDH190. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    No fear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, no blinkin lights, just a powerful clean amp at a reasonable price. Wish they made a cd deck that wasn’t overpriced to go with this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MissMyKenwood, Awesome! Good to know you appreciate the powerful sound it delivers and you feel that the STRDH190 is worth its price. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 3 out of 5 stars

    Content

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfying sound, performs well. Have not experienced any problems so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyH,

      You made the right choice! We're glad that you like the sound quality and flawless functionality of the receiver. Because you are happy with its performance, would you mind updating your star rating to show other buyers how great it is?

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so we can use it for our deck It will upgrade our speakers and system Would highly recommend this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Thank you for upgrading to your new Sony STRDH190! Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Goodbut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good receiver. However, I was very disappointed that Sony decided not to directly output audio, via bluetooth, to wireless headphones -- they do sell Sony wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhyHP, Thank you for the feedback on your experience with your STRDH190. Although it doesn't have the capability to connect to Bluetooth headphones, there is an option to connect it via the headphone jack in front of the receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 2 out of 5 stars

    Extremely weak phono

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with record player. Unfortunately the phono preamp in this thing is ridiculously weak. It works fine for digital inputs, but the volume for playing records is completely unacceptable. If that's what you are purchasing it for, look elsewhere, or buy a separate phono pre instead.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ghenshaw, We're sorry to hear about the low volume issue you're having when listening to your record player. To resolve this issue, please follow the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032265

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 4 out of 5 stars

    Great Receiver Stereo and Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you need it to. But for some reason the phono in just doesnt produce as clean of a sound as the other RCA's but I might just be using it wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chungstyle, we're glad you like our product. We're sorry to hear that you have an issue with the phono port of your SONY unit. Please follow this link to isolate the issue. (Refer to page 16):

      https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf

      Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought since it was a Sony it would be better than it actually is. It is just OK. I have a little trouble zoning in on a couple of channels. I don't know if it is the receiver or maybe just my location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for my needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a receiver to power my outdoor speakers. This has worked great. I have this in a garage that gets pretty hot at times and it has not had any issues at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right speaker A doesn't work. I only need one set of speakers so I'm using speaker B until I decide if returning the receiver is worth the uninstall/reinstall effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basics executed at a high level. Excellent tuner reception. Best harmonic distortion specs against tuners at twice or three times the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCamper,

      We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    ah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product and recommend Sony make best product for years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AsaelR, We're very happy to hear this feedback! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 3 out of 5 stars

    Good receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good receiver and sound, wish it had a few more speaker channels, Did not come with an antenna for the radio so I had to order one separate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRV78, Thank you for purchasing the Sony STRDH190. We're glad to hear you like the sound quality this unit delivers. With STRDH190, you can connect up to 4 speakers. This unit actually comes with a supplied FM antenna. Did you purchase this as an open box unit? If not. please reach out to us so we can better assist you.

      Email us at socialsupport@am.sony.com with the following details:

      Name:
      bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US