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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3874 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,874 reviews
  • Rated 4 out of 5 stars

    has most functionalities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver allows me to connect 2 speakers (6 -8 ohms). I think it maximizes my speaker's limit. FM radios works great and my karaoke works well with unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met nearly all my expectations and then some. Not sure why AM radio not included.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheVidon, We're glad you like almost all of the features of your new STRDH190 receiver. We value your input and appreciate the feedback. Unfortunately, the STRDH190 does not have an AM tuner, only FM, along with all its other features including Bluetooth connectivity, dedicated inputs for a phono/turntable, and more. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the receiver without remote control, or manual, still trying to reach customer service. It turns on randomly. I was not able to connect Lenovo Chromebook to Bluetooth, though it connects to other Bluetooth speakers. All the issues appeared just after 15-day return window expired. Before blue tooth connection was fine.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Medvezhonok,

      This is not the experience that we want you to have. For the missing accessories, make sure to contact your dealer or Best Buy directly. Manuals are also available on our support website. Please refer to this link:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/manuals

      For power and Bluetooth issues, reset the unit to factory settings. This may help resolve those issues. Please refer to the steps below:

      -Press (power) to turn off the receiver.

      -Press and hold (power) for 5 seconds. “CLEARING” appears on the display panel during initialization. When initialization is complete, “CLEARED ” appears on the display panel.

      Note: It takes a few seconds for the memory to be cleared completely. Do not turn the receiver off until “CLEARED ” appears on the display panel.

      If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Receiver Model Number:
      Issue:
      Additional Information regarding your experience with the STRDH190.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Decent enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my warehouse and works well enough. Have it connected to some Yamaha outdoor speakers. Lacking in the low end, but it's the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it’s been a while since I’ve perchaed a amp it’s a must have if you love playing music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jfranky, Great! We're thrilled to hear you're enjoying the sound quality of your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good receiver for FM music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suits our needs perfectly. Provides FM radio stations and allows us to connect our CD disc player to the speakers. Quality of sound is fine for our purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item and truly enjoying my music. Get it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicSound, Thank you for the amazing review! Good to you're enjoying your Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Basic but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with apple music You have to be a engineer to set up Icould not .Volume control weird John

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bunny, Thank you for the feedback on your experience with your STRDH190 receiver. For future reference, we can offer assistance on how to set up, operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam Sony_US

  • Rated 1 out of 5 stars

    DONT DO IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted two years, as soon as it was out of warranty-it won’t power on at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An alright receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would sound better not as loud as I thought it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with system Totally enjoying this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charm, That's great! Good to know it is compatible with your audio system. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and works well in our familyarea,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi haitianqtie, we're glad you like our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 3 out of 5 stars

    works the way it is supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good and it produced music through the office as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this out in the garage and it's been a great unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Squasha541, we're glad your husband enjoys our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent does it job and what it’s asked to do for something small nothing too fancy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NiceTrymc,

      Thank you so much for the purchase! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Plenty of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver. I connected it to inside and exterior speakers and never had an issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OLEDman, Thank you for the 5-star rating! We're very happy to hear you appreciate the powerful sound that this unit delivers. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. No complaints here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lalaloopsie, Great! Good to know that this is what you've been looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all my older components for stereo such as cd changers, record player,and tapes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse, we are glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony! -Erin Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic receiver that does everything you need it to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi demps, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Does what it is supposed to do. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaneoheGram, thank you for purchasing the Sony STRDH190! We're glad you find it very easy to set up. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US