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Customer Ratings & Reviews

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Comp. Value: $249.99

Customer reviews

Rating 4.6 out of 5 stars with 3875 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,875 reviews
  • Rated 4 out of 5 stars

    Its a receiver.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with this unit. It does what ita aupposed to do

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LyricMarie, we're glad you are enjoying our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Works great in my massage room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to boost the volume of my I pad. This unit has done the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install & it woks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has just enough channels for what i need & remote is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I find that is what matters most for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi largetvman, Wow! We're happy to hear that this is what you're looking for in a Home receiver! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good, basic receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, simple receiver that does all the basics for a stereo system well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRSG, You've made a great choice! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 1 out of 5 stars

    Not great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had purchased this and ended up returning it within a week. My unit may have been faulty though. Seems like Sony cheaped out with the power supply on these and reviews online mention it being a common failure point. When turning my unit on, it would hum very audibly (louder than my gaming pc at idle running Cooler Master SickleFlow 120s), and you would also feel the vibration when touching the unit. The volume control knob was quite difficult to turn, I wasn't expecting the feel of a nice Denon unit, but I expect it to not have a significant amount of resistance, the input control knob wasn't too much different. Despite this, my unit didn't appear damaged. It gets worse though, I had bought this to replace a Legrand amplifier which was faulty and had sound bleeding between the channels (causing distortion). Even with that issue, my speakers sounded worse with the Sony, just horribly muddy, no highs or lows, just mids; they're not fancy either, just 8ohm 40w ones (the Parts Express Overnight Sensations DIY kit). There's a similarly priced Yamaha that should be better, though I went for an Onkyo TX-SR393 instead and have been extremely happy with it, all issues I had with this Sony are non-existent with that, even providing an accurate frequency response.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vince, We regret to hear about the issues you had with this receiver and it had to be returned. This is usually not the case for our stereo receiver nor the experience we want you to have.

      Trying out the troubleshooting steps on this link are some of the steps that we recommend to resolve the humming or buzzing issue on this receiver.

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00027601

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00028883

      Also, the knobs should move freely and not be overly tight.

      If all you hear from the speakers is static or distorted sound, there could be an incorrect setting or there may be a problem with the speakers. Following the steps on the link below should resolve the issue.

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032183

      At Sony, we are always looking to improve our product quality and features. We have noted all your concerns about these issues and will be sure to forward this feedback to the appropriate department.

      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback.

      Regards,
      Sam Sony_US

  • Rated 4 out of 5 stars

    Good stereo system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stereo system works very well. Just wish it had more output connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This receiver works great and all of the components worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver For my tv. . Sound is excellent. Easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Stereo Receiver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient for what it’s categorized as. Decent value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, We're very grateful for this positive feedback! Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing SONY! -Sam Sony_US

  • Rated 3 out of 5 stars

    No antenna in box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this, open box, and works fine as well as I can tell, since without an antenna, I cannot test the receiver portion of it. So will not say whether I would recommend it (tentatively I will say no). And Best Buy does not sell the antenna, so ordered one elsewhere. Found some of the instructions for the remote difficult to follow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product..great price..works great...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but not for heavy speakers because of low watts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jordan, Thank you for the feedback on your experience with your Sony STRDH190. We're glad that the unit works great!

      To ensure optimal listening experience, we recommend following the suggested steps on this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032243

      Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome player, will definitely recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Verydisappointed, Great! We really appreciate the recommendation. We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad does what I need it to do nothing special

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChaseMe, Good to know that this receiver is covering all the basics for you. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is exactly what I was looking for for my garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great receiver for the dough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and the price was more than fair at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for Christmas for his music and he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Remote control handles all functions with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing is seamless with all of my devices. So easy to use. Love controlling it from the couch with my phone.

    I would recommend this to a friend