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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3875 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,875 reviews
  • Rated 5 out of 5 stars

    Works great, for this price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stereo system. I love, sound great. Works exceptional. For this price have a great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminTV,

      You made the right choice! We're glad that you are enjoying the sound quality of the receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice sounding and functioning receiver, with one problem, it sometimes has a noticeable hum. I returned it to the Best Buy Store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycustomer, Thank you for the feedback on your experience with your STRDH190 receiver. While we're glad to hear you like the sound quality, we regret to hear that the unit had to be returned due to the noticeable hum issue that you had with the unit. This is usually not the case for our receivers nor the experience we want you to have.

      We want to make sure that you’ve been taken care of by your authorized reseller. May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the STRDH190:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Rated 4 out of 5 stars

    Hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it ....................????????????

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaCharity, Fantastic! We're delighted to hear your husband loves his new STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    It's Pretty Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good replacement for what I had. No AM is somewhat of a setback.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Receiver

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a basic receiver this one is a good choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randyn, Great! We really appreciate you helping to share the word about us. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many types of Sony products SINCE 1975, never any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product arrived defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this Receiver for a family member having it delivered in Ky as I live in Ga. Stereo arrived without ability to produce sound. Best Buy representative Ms. Jasmine was very kind and nice in helping me set up a replacement. Will review product again once replacement arrives.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NiceGuy, I want to apologize for the experience you’ve had getting a defective product. And, good to know that your dealer was able to replace it. Please let us know if you do have questions or concerns about your product. Unfortunately due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronic’s Support information: Go to our website > click on “Support” > scroll down click on “Contact Support” > click on [Product Category] > click on “Email Question”. -Sam Sony_US

  • Rated 4 out of 5 stars

    Just swell Mary Sue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It works almost as good as the rear view mirror on a 1967 GTO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice receiver for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the price. Would definitely recommend for a secondary system or the casual listener.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkjet, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match.
      Thanks for the recommendation. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a top name brand receiver, this is the best bang for your buck. Absolutly couldnt be more happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crock, We're glad to hear that you are happy with this STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all it I need, price is very fair and you don't need to be tech smart.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned the next day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could Sony make a home theater reciever and not have an am tuner? I was really put off by this. I purchased this to replace my pioneer that died on me.there are a lot of a m stations that people still listen to. I purchased another brand and told everyone about my experience with this a v receiver.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weak Receiver that Lacks a Powerful Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony receiver based on the reviews and it was on sale. Sony claims 100w per channel but I could immediately tell that was not true. I have old school Cerwin Vega speakers and this receiver had trouble powering them. At low volumes, the bass would drop out completely. At high volumes, there just wasn't enough headroom or power to sufficiently drive my Cerwin Vega's. Disappointed, I returned this receiver and purchased the Yamaha 200w 2ch Stereo Reciever (model #R-S202BL) that sounds much better and drives my Cerwin Vegas easily. This Sony stereo receiver is weak, IMO, and does not deliver a powerful sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuperDad,

      Thank you for the review and we're sorry to hear what hapened with your unit. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      -David Sony_US

  • Rated 4 out of 5 stars

    Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff ................!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jay27, We're very grateful for this positive feedback! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Uncertain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm undecided on this. I bought it for use by my turntable, but something seems off. Either it's this or my speakers, but I've ruled out the turntable by plugging it into my bose.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, We're sorry to hear you're having an issue using your turntable with this receiver. This is definitely not the experience we want you to have. We would like to know more about the specific issue that occurs when you're using your turntable so we can find the best solution to resolve the issue. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Rated 4 out of 5 stars

    Great for beginners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use more range on sound adj.ents on bass and treble.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product works well love the sleek lines and appearance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected right to our Bose speakers great surround sound. Love the remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good surround. Would like to have better speaker hookups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Reciever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A, B or A&B speaker are a nice feature. Nice clean look.

    I would recommend this to a friend