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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3875 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,875 reviews
  • Rated 4 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver operation is fine but the sound sharp and a little harsh.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not the best an the tuner sucks it doesn't find half the stations and you can't manually tune it. I should of bought a better amp.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pushing a set of Bose speakers this receiver does just fine. Nothing compared to my Yamaha but for this price it’s great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oldski93, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony. I had purchased another brand home receiver not long ago and it had horrible sound. Replaced ASAP with my Sony and so happy jamming by the pool.... sweeet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money! Sound is great and the Bluetooth range is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dakine626,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality and bluetooth function of the AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 channel receiver for an audiophile easy to connect turntable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henrym,
      Awesome! We're glad you like the great sound and easy connectivity of your devices to your STRDH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sale price. Good value. Purchased as an additional stereo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ed1952, we're glad you like our product! Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth sound. Excellent quality. Looks good and great sound!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenI, Thanks for this positive feedback! We are thrilled to hear you are satisfied with your purchase and you are enjoying the superb sound quality of your new stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Refurbished - Would not turn on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the highest rated receiver, so I thought I'd get a little bit of a bargain by getting it refurbished. Instead it came with a dent in the top and would not power on. Going to buy new next time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smartjaw, we're sorry to hear that you have an issue with your SONY unit. You may follow this link to isolate and fix the issue.
      ,
      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032599

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Record receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for record player receiver in my daughters room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, JamesH! We're glad that you are enjoying your new receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and good features. Bluetooth is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simpleme, Awesome! We're glad you like the ease of use, cool new features and Bluetooth function of your Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 2 out of 5 stars

    Wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it back sold me wrong system asked for surround this was only an amplifier which I already had at home it was retuned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Great! Great! Great! Great! Great! Great! Great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, WEP1! We're glad that you love your new home receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Craig Sony_US

  • Rated 2 out of 5 stars

    Awful Bluetooth connectivity, fine otherwise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for five months. Good for hardwired connections. Easy controls and intuitive remote. The Bluetooth connectivity is awful though. Whether it's connected via bluetooth to my laptop or Android phone, there is a quick but loud static pulse between almost every song, or else a series of R2D2-like tones. I've tried resetting the bluetooth connections, but it hasn't helped. I'll be sending it in for repairs, but it came out of the box like this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joejoeagogo, Thank you for choosing and purchasing our Sony STRDH190 2.0Ch Stereo Receiver. While we're glad to hear that you like the features and easy of use, we're sorry to hear you're having issues with Bluetooth connectivity. We regret to hear that it didn't live up to your expectations. We value your feedback and we will surely take note of this for the betterment of our products. You might hear severe humming or noise when there are obstructions between the receiver and your BLUETOOTH device, remove them or move the receiver and/or device avoid them.
      • If there is a device that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move it away.
      • Turn down the volume of the connected BLUETOOTH device.

      Your unit comes with a 2-year limited manufacturer's warranty. If you're unable to resolve the issue, please reach out to us. May we contact you to help? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Additional Information regarding your experience with the STRDH190

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jess Sony_US

  • Rated 2 out of 5 stars

    Easy to use but muddy sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old Sony that had outstanding sound but was starting to die (after 30 years!) with this one, given my excellent experience with the older model. Sadly I was greatly disappointed. The sound quality is not even in the same ballpark, to the point that when I get over my frustration at wasting money at this one I'll be replacing it. I guess that despite today's electronics advances you still get what you pay for in terms of sound qualilty.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, Thank you for the feedback on your experience with your STRDH190 receiver. This is usually not the case for our home receiver nor the experience we want you to have. To ensure you're getting optimal audio performance with this unit, please try to follow the steps below:

      Make sure the VOLUME or MASTER VOLUME knob of your AV Receiver is not set to VOL MIN.
      Make sure headphones aren't connected to your receiver or input device.
      Press the SPEAKERS button on your receiver and select a setting other than OFF SPEAKERS.
      Try switching to a different input source.

      Should you need further assistance, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays vinyl records sounds great and it looks amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizzD, Thank you for the 5-star rating! We're very happy to hear it works perfectly with your record player and you like the amazing sound quality of your this receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounding receiver,used for outside sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaymondW,

      That's very nice to hear! We're glad that you like the sound quality of the AV receiver. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    No sound shaping and lacks power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for the price. It lacks the ability st shape the sound the way you like to listen to music. A very basic unit and also lacks power so I find I have to have the volume turned up father than you would expect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works perfectly so far with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mehemo, We're happy to hear this feedback! Glad you like the ease of setup and it works flawlessly. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome buy2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product really enjoy the blue tooth feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LawrenceB, we're glad you are enjoying the Bluetooth feature of our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US