Customer Ratings & Reviews
- Model:
- STRDH190
- SKU:
- 10316871
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have HDMI inputs or optical audio. This is for old school music systems or TVs. Please don’t buy.
No, I would not recommend this to a friendWas ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a little while, a few issues now. One of the channels not working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, thank you for your review. We are sorry you are having an issue with one of the channels of your STR-DH190 Stereo receiver with Bluetooth. Please try following the steps provided on the following links to isolate the problem:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00027755
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00023449
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
shopper39
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't what we were looking for, returned and are currently looking for another
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Starbucksfan,
We regret to hear that the unit was returned because it didn't meet your needs. Your feedback is greatly appreciated. Thanks for sharing your review and we hope you consider Sony in your future purchase.
-Ralph
Anolog Technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this in favor of getting an audio/video receiver vs the analog design Of this one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Daffy, We regret to hear that the unit had to be returned. If you're looking for an AV receiver, we recommend checking out our STRDH590, STRDH790, and STRDN1080 models. -Sam
Avoid this model of Sony Stereo Receivers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is one star due to poor quality control from Sony on this receiver. I have recently been through two brand new Sony 2.0 Stereo Receivers (STRDH190). The first one came out of the box with a giant dent in the backside of it. Bestbuy replaced it very quickly by shipping me another one. The second unit appeared fine but the display would not come one. I read up on troubleshooting guides and figured maybe the dimmer or display settings needed to be configured. I was not able to get the display on at all. Factory resetting the unit did not help. My advice stay away from this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi funkybebop,
We are sorry to hear what happen with your AV receiver. For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get them to set up to Alexa but it does connect to my phone well and the speakers good too!
I would recommend this to a friendGood reciever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish this had a built in equalizer if it did this woulda been 5 stats
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wc43,
Thank you for your review.
While we are pleased you are satisfied with the overall performance of our STR-DH190 Stereo receiver with Bluetooth, we are sorry if it doesn't have a customizable equalizer. This receiver is equipped with a Phono Equalizer amplifier to meet MM-type PHONO cartridges used on turntables.
We appreciate your feedback, and we will surely take note of it as we always strive for the best customer experience.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Works ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok nothing special just an average product !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mario, You've made a great choice! Thank you for the positive feedback. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam
Simple
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Simple Stereo Receiver, 2 channels (100 watts each), it has option for four speakers, and 6 audio inputs. Ideal for turntables or your novice vinyl player. The stereo receiver comes with the receiver, remote control, FM wire antenna, start up guide, and operating instructions. There are 2 large front nobs, one for input selector and of course volume. You can preset 30 FM stations, and did mention this stereo receiver is Bluetooth compatible? You'll need speaker cables/audio, phono cables, or 3.5, stereo audio cables. You can even connect your game console system to it via video output jack and audio signals (audio cables). I like that you can use this stereo receiver via Bluetooth option with your smartphone or tablet, its simple just press the Bluetooth pairing and select "STR-DH190" on your smartphone and you are all set. I used this stereo receiver for play station 4 pro and my smartphone, using my 2015 Sony 4k television, and an old vinyl player i purchased in a garage sale. I used 2 mackie's CR3's speakers with this receivers, and i was surprise by the sound quality. Although these were not the best quality speakers they still sounded great. i like the idea that i can switch channels with the remote control instead of manually switching between them; over all this is a very simple stereo receiver and for the price it's a great product to have for your home entertainment system. I would recommend.
I would recommend this to a friendNot enough Power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK but not enough power to get all stations I wanted.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gsch, Thank you for the feedback on your experience with your STRDH190. You can't connect an external FM antenna to your A/V receiver, but you can improve the FM signal reception by following the steps below.
Adjust the position of the supplied FM wire antenna (aerial) to a place where the reception condition is good.
Place the antenna near a window.
Position the antenna as horizontally as possible.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Great features lack of power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features but not strong enough. I prefer the Denon receiver instead!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Berto, Thank you for the feedback on your experience with your receiver. To ensure you're getting the optimal listening experience, Check that all connecting cables are inserted into their input/output jacks on the receiver, speakers, and devices. Check that the speakers and device are connected correctly and securely. Please refer to the link below for additional troubleshooting steps to improve on the audio performance:
https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf (page 33)
Regards,
Sam
Nahhh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhhh. I didn’t realize there’s no tuning for Bass. Very basic unit . I return it. Grab one from Goidwill at 1/3 the cost
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewD,
Thank you for the feedback. It is unfortunate that the unit had to be returned. You can adjust the tonal balance of the speakers by treble and bass. You can adjust from –10 dB to +10 dB in 1 dB
step. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
nice stereo for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice little stereo for beginners . It has a lot of the modern plug in jacks ,but the sound quality is terrible for having 200 watts. My garage stereo has 200 watts and blows this thing away. Plus no loop hook-up for equalizer. If you want good quality sound look for the stereos made from the 70s to 90s.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 1Adelade, Thank you for the feedback on your experience with your STRDH190. We value your opinion and we would like to apologize if the sound quality did not meet your expectations. And, to ensure optimal audio experience, please follow the steps below:
Check that all connecting cables are fully inserted to their input/output jacks on the receiver, speakers and the devices.
Check that headphones are not connected to the receiver.
Check the speaker balance
Regards,
Sam
Mm.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not always friendly. I noticed a spirit taking pictures of me. Of Japanese decent.
No, I would not recommend this to a friendRequired review?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The receiver is a bit heavy. It is not hooked up yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Required, Thank you for the feedback on your new STRDH190 receiver. The weight is due to the excellent built quality of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam
Don’t purchase product defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 2 days after Best Buy warranty ended. Do not purchase refurbished products!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unsatisfied,
Thank you for the review and we're sorry to hear what happened with your AV receiver. To send your product to a Sony facility to be repaired, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Lost channel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just lost one of the speaker channels, after about three weeks, bummer. Now I get to see what the exchange program will be like. Reciever is what I want, minus the defect of course.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Idahome, Thank you for the feedback on your experience with your receiver. We regret to hear that one of the speaker channels is not working. Let's try to troubleshoot the issue by following the troubleshooting steps below:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00027755
Please reach out to us via email at socialsupport@am.sony.com with the following details:
Name:
bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Not very strong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit unable to produce sound we needed. We would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FarmerJohn, We regret to hear about this. To ensure you're getting optimal audio performance with this unit, please follow the steps below:
Make sure the VOLUME or MASTER VOLUME knob of your AV Receiver is not set to VOL MIN.
Make sure headphones aren't connected to your receiver or input device.
Press the SPEAKERS button on your receiver and select a setting other than OFF SPEAKERS.
Try switching to a different input source.
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
reciever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable port was not functional. Had to use an input port instead. Had to bring the unit back to the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesL,
Thank you for the review and we're sorry to hear that. That would depend in the turntable that you're using. You can also check the connections of the turntable. If the unit is still with you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Sony Receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Condition.. Is Working Well.. Great Features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliteMember, We're very grateful for this positive review! Good to know you're enjoying the overall features of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam