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Customer reviews

Rating 4.6 out of 5 stars with 3883 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the STRDH190- 2-Ch. Stereo Receiver for its exceptional sound quality, convenient Bluetooth connectivity, and user-friendly design. The inclusion of a phono input and the receiver's powerful output are also appreciated features. While some users find the bass adjustment limited, and others find the volume knob less than ideal, the overall positive feedback highlights the product's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,883 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very powerful but good for the money recommending if your powering one speaker

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brad0112, Thank you for the feedback on your experience with your STRDH190. This receiver has a built-in equalizer to adjust the bass and treble according to your liking. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 2 out of 5 stars

    Receiver

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wrong item had to take back to store for refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my adult son. He absolutely loves it for every reason.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Betty, We're glad to hear that you love this STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony. Jay Sony_US

  • Rated 3 out of 5 stars

    2 years was all it had.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for two years and all of a sudden kept switching on by itself to pair Bluetooth and saying CSR AUDIO DONGLE. I’ve never seen it say that. And no matter which input i put it on, it keeps saying the same as above. Unplugged it to try to reset, used the remote but nothing seems to working. Got two years and 10 days out of it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shape9, We are sorry to hear about the issue you are having. This is usually not the case for our Sony stereo receiver nor the experience we want you to have. Please perform a factory reset to try and resolve this issue.

      REF: https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf (see page 32)

      If you are unable to resolve your concern, service may be required. Please refer to the link below for further assistance.

      https://us.esupport.sony.com/support/s/service?language=en_US

      Regards,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Good Quality Receiver for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for 2 speaker edition, Worth the value and it doesn't have HDMI Port

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deepu505, Thank you for giving the product a perfect rating! We're glad to hear you feel that the unit is worth its price. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. An inexpensive receiver, Good for average listening. Works as advertised

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      Awesome! We are glad you like the AV receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Excellent receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent receiver, has everything I need for my listening

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronnie, That's awesome! We're glad to hear this receiver has everything that you're looking for. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for sharing your feedback! -Sam Sony_US

  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my daughter and she has nothing but good things to say about it. This mom totally rocks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad reciever. Needs control illumination though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 40hud49pack,

      Thanks for sharing your review and experience with the STRDH190. Your feedback is extremely important to us and is very much appreciated. If you are referring to the display panel, you can adjust the brightness by using the "DIMMER" button on the receiver. You may refer to page 8 of this link for more information:

      https://www.sony.com/electronics/support/res/manuals/4726/f63b8edb2b154409daa55875111f95e4/47269071M.pdf

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Bluetooth stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in an area that radio stations just don't come in. So with this I can have what ever music I want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lizzypoo, Excellent! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The receiver works great in my room And getting ready to add two more speakers for a better sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Third, Wow! We're thrilled to hear the unit works perfectly in your room! You've mentioned you are adding two additional speakers, With the receiver's AB function, it will let you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    miglovin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the purchase works fine for the price. bummed that the unit does not work with an equilizer other than that no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi miglovin, Thank you for purchasing the Sony STRDH190. We're glad to hear you feel that the receiver is worth its price. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hookup for an 80s turntable, built in grounding and didn’t require any preamp

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLKerriD, We are happy that you now have a perfect receiver for your needs. Every component in the STR-DH190 has been designed for detail and clarity. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing Sony. -Vincent Sony_US

  • Rated 5 out of 5 stars

    Very good quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was even more pleased than I expected to be. Great features. I also bought a turntable from Best Buy at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected as i needed it to do. Customer service was excellent. Speedy check out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nita, Thank you for the 5-star rating! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to connect our Bluetooth devices too. Wish I had gotten it sooner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natalie, Wow! Thank you for the awesome review. We're glad it works perfectly with your Bluetooth devices. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic receiver that does the job in a nice clean way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mark, Great! We're very happy to hear that this stereo receiver has meet your expectations. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    bluetooth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you want quality.. this isnt for you, althought it does the job. if you want simplicity.. here it is

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scampsler, Thank you for taking the time to review the STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    I love this unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the unit in the store I was wanting a stereo that was setup for my phone playback! I really good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Use it daily it comes in handy thanks best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trapicasso,
      Awesome! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! - Kris Sony_US