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Customer reviews

Rating 4.6 out of 5 stars with 3883 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the STRDH190- 2-Ch. Stereo Receiver for its exceptional sound quality, convenient Bluetooth connectivity, and user-friendly design. The inclusion of a phono input and the receiver's powerful output are also appreciated features. While some users find the bass adjustment limited, and others find the volume knob less than ideal, the overall positive feedback highlights the product's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,883 reviews
  • Rated 3 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the receiver without remote control, or manual, still trying to reach customer service. It turns on randomly. I was not able to connect Lenovo Chromebook to Bluetooth, though it connects to other Bluetooth speakers. All the issues appeared just after 15-day return window expired. Before blue tooth connection was fine.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Medvezhonok,

      This is not the experience that we want you to have. For the missing accessories, make sure to contact your dealer or Best Buy directly. Manuals are also available on our support website. Please refer to this link:

      https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/manuals

      For power and Bluetooth issues, reset the unit to factory settings. This may help resolve those issues. Please refer to the steps below:

      -Press (power) to turn off the receiver.

      -Press and hold (power) for 5 seconds. “CLEARING” appears on the display panel during initialization. When initialization is complete, “CLEARED ” appears on the display panel.

      Note: It takes a few seconds for the memory to be cleared completely. Do not turn the receiver off until “CLEARED ” appears on the display panel.

      If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Receiver Model Number:
      Issue:
      Additional Information regarding your experience with the STRDH190.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Basic but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with apple music You have to be a engineer to set up Icould not .Volume control weird John

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bunny, Thank you for the feedback on your experience with your STRDH190 receiver. For future reference, we can offer assistance on how to set up, operate the features and functions of your Sony Receiver by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. -Sam Sony_US

  • Rated 3 out of 5 stars

    Disapointed sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a ok receiver but some of the jacks in the back of receiver didn't work. I have an receiver that is allot older and preforms better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    An alright receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would sound better not as loud as I thought it would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item and truly enjoying my music. Get it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MusicSound, Thank you for the amazing review! Good to you're enjoying your Sony STRDH190 receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    works the way it is supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good and it produced music through the office as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and works well in our familyarea,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi haitianqtie, we're glad you like our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with system Totally enjoying this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charm, That's great! Good to know it is compatible with your audio system. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Plenty of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice receiver. I connected it to inside and exterior speakers and never had an issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OLEDman, Thank you for the 5-star rating! We're very happy to hear you appreciate the powerful sound that this unit delivers. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent does it job and what it’s asked to do for something small nothing too fancy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NiceTrymc,

      Thank you so much for the purchase! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this out in the garage and it's been a great unit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Squasha541, we're glad your husband enjoys our product. Every component in the STR-DH190 has been designed for detail and clarity. The STR-DH190 has four analog audio inputs and one output, for easy connection to your audio recording device and other audio equipment. We hope you also enjoy the BLUETOOTH for easy connection with mobile devices and the A and B speaker function for flexible installation. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great reciever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with all my older components for stereo such as cd changers, record player,and tapes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mouse, we are glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony! -Erin Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. No complaints here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lalaloopsie, Great! Good to know that this is what you've been looking for in a stereo receiver. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice Receiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a nice receiver, plays really well.Plays my turn table too which I like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashtrk,

      Awesome! We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for!

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Good addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Does what it is supposed to do. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaneoheGram, thank you for purchasing the Sony STRDH190! We're glad you find it very easy to set up. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product love it and great customer service.i highly recommended best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Receiver, We're very happy to hear that you love your new STRDH190 receiver! Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This receiver is perfect for the beginner audio fan. Lots of versatlity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iceman, Awesome! Thank you for the 5-star rating! Good to know you're enjoying your new receiver and you appreciate the overall versatility of the unit. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great receiver (w/ pre-amp) for the price! Does the deed, and I have no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jpinn, Thank you for the 5-star rating! We're glad to hear you feel that the STRDH190 is worth its price. Whether you choose to enjoy the warm sound of vinyl via the phono input, or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Receiver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic receiver that does everything you need it to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi demps, We’re happy to hear you are enjoying your STR-DH190 Stereo receiver with Bluetooth. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and options for the price. Could improved on FM reception and FM antenna.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EMTZ, We're glad that you like the quality of your new receiver. We value your feedback as this help us improves our products. Whether you choose to enjoy the warm sound of vinyl via the phono input , or stream music from your digital music collection, you’ve found a perfect match. Don’t forget the receiver’s A=B function lets you connect two pairs of speakers. You can easily switch between A or B or use them all together at the same time. When you factor in the low-profile design, we’re sure you’ve found the flexibility and performance you’ve been looking for! Thank you for choosing Sony! Erin Sony_US